Hotel berhampiran Castillo de Vélez de Benaudalla, Granada Province

We are accor all members, and try to stay in accor properties wherever possible. We understand that ibis is the lower scale hotel the group offers, and do try to stay in better brands, but this is a GEM. Every interaction with staff was great - special mention to Juan who was awesome to deal with. The bed is the usual ibis 'Sweet Bed' which makes them comfortable. Good blockout blinds, and no street noise as it's a small side road. There is a rooftop pool, which I used on a nice sunny day - a nice extra for an ibis. We happened to be here on one of the nights they do live music & flamenco - if you're invited then you should do it! Had buffet breakfast which was good for 8 euros, & hubby had dinner in 1 night - very happy for EUR12.95. Getting to anywhere is easy by taxi as there's a big road just 200 meters away or use the bus. Overall I would recommend & come back.

The hotel staff were great. However, we had a terrible experience because there was a flood in our room which woke us up at 5am. There was water coming from the ceiling. We had to evacuate quickly. It was a very unpleasant experience and the hotel did not bother to reimburse us at all for this terrible experience. They didn’t even have the courtesy to respond to my emails. Don’t go there!

My family stayed two nights in this hotel on a tour of Alhambra Palace. The outside common area of the hotel, including the dining room, was very well maintained and could deserve a 5-star rating. The rooms inside were a different story. We occupied two rooms. One was a “superior deluxe room,” and the other was a “classic city-view double room.” Both had the same price tag. The deluxe room was spacious and well-lit but had an odd arrangement with a useless bathtub in the center. Moreover, the room smelled of sewage when we entered the room—which I notified the management. They disagreed and claimed there was no sewage smell. I did not appreciate the response, as all four of our family members smelled of sewage. Nor did I escalate the issue, as our stay was short. The city-view room had a small window overlooking the city without much viewing space. The room was tiny, with two twin beds packed in the room, and was poorly lit. It felt like being in a prison cell. The shower doors in both rooms did not close fully, so the water splashed out. In short, both rooms were substandard and did not deserve the price tag at all. My recommendation to travelers is to stay elsewhere, and if you need to stay there, avoid the small “city-view” rooms and Deluxe Room #331 that smells of sewage. I got to love Spain and its people who are very friendly and helpful, but not this hotel.

We visited the hotel for one night in January. From the beginning of our stay we were exceedingly impressed by all the staff with whom we engaged. They could not have been more helpful or friendly. They brought in our luggage from our car and parked it for us. Checkin was a breeze and we were shown to our delightful room which was spacious and beautifully presented. We were shown around the hotel which has been cleverly constructed from a private bank preserving a number of the original bank’s features. The reception staff were enthusiastic at recommending places for us to see in Granada as well as the best dining experiences. Due to its central location we could walk to everywhere we needed to and nowhere was too far away. We have stayed in many hotels around the world but the Palacio Gran Via really stood out as one of the best.

I booked one double bed but I had a two double bed room.Hotel is in a Perfect location just next to Cathedral. Rooms are clean and very well designed. If I will come granada again I am gonna stay here.

Creo que es un hotel calidad precio razonable ,la habitación con dos camas amplías,limpieza bien ,en el desayuno hay variedad ,(pan,bollería,embutido gran variedad,galletas de muchos tipos,cereales,huevos ,salchichas,etc.fruta.vamos que creo que es un desayuno no una comida)está bien situado metro ,autobús y al centro llegas en 15 minutos.

Nos alojamos aqui porque era barato y estaba bien ubicado La chica de la recepción muy agradable no se cuanto tiempo esta ahi la pobre porque de 10 a 22 siempre estaba pero enhorabuena por ella,los datos positivos son la chica,la cama que es cómoda y la ubicación que esta a 10 min de la catedral andando Los negativos son bastantes aunq por lo que pagas no puedes pedir mal, huele a humedad nada mas entras en la recepción,las ventanas son tan viejas que por mucho que las cierres se oye todo de la calle de abajo,no tenia persianas y enfrente hay un edificio que casi te puedes dar la mano por el balcón así que... intimidad 0,la ducha del baño es muy pequeña Tienen televisión pero no habia mando bajamos a preguntar y esque no tienen las teles con HD por lo tanto no hay TV. La habitación que nos toco por lo visto era la mas grande ( no estaba mal) la decoración básica pero eso no me importa. Solo nos dieron una toalla de ducha para dos personas Es un hotel para ir solo a dormir y poco mas que es para lo que lo usamos,pero para estar mas días no cumple las instalaciones necesarias. Sin duda por lo centrico que es volveriamos por el precio y la ubicación No tiene parking pero se aparca facil en zona azul

I arrived early and so left my bags at the hotel while I went about my day. I came back and my bags had been put in my room. The room smelled lovely (although I was a bit concerned my asthma might play up, it didn't). The bed was really comfortable as well and the location was not busy so roads around we're good. The shower was wonderful and big! I chose it because it was close to the train station and had to walk with my luggage there, but it was less than 10 minutes.

Kami pergi ke Granada selama beberapa hari dan sebuah hotel di pinggir kelihatan seperti idea yang bagus. Ia terletak di kawasan komersial, dikelilingi oleh restoran. Perhentian bas berdekatan menghubungkan ke pusat bandar Granada. Hotel ini selesa dan bersih. Katil yang luar biasa. Perkhidmatan yang sangat baik. Anda boleh menikmati kopi dan teh secara percuma pada bila-bila masa. Kami tidak makan atau bersarapan di hotel kerana kami berada di luar sepanjang hari. Ia mempunyai tempat letak kenderaan percuma.