Terokai Ulasan Tetamu Hotel di Grand Rapids

Holiday Inn Grand Rapids - Airport
4/5104 Ulasan
I want to start with the positives: Sales staff are GREAT. Front desk personnel are VERY helpful. Close to 28th Street where there's loads of restaurants and shopping. The A/C unit kept the room comfortable. The mattress and pillows were decent. The restaurant menu was good and our bartender was on the ball with our large group. Our meeting space was a good size. Our banquet meal was very good and plentiful. Now for the not-so-positives in no particular order: the baseboards in the bathroom were covered with dust and hair. The shower floor sloped in the wrong direction and pooled up where you step in. Our room carpet smelled like feet and y'all know exactly what that smells like! The lobby seating was FILTHY, STAINED and broke down. Breakfast was the same thing everyday, no variation. It is my opinion that it was not cooked on-site but was pre-cooked and reheated.
Holiday Inn Grand Rapids Downtown
4.5/5104 Ulasan
I chose this hotel based on reviews on their site. I did not find this hotel clean. Our room was in desperate need of a good cleaning. The carpets need shampooing. The bathtub had black hair in it. The bed seemed clean. The entire hotel looks like attempts at cleaning are made on the surface. Some kind of spray is being used in the halls. It’s very caustic. The table Napkins at breakfast smelled like mildew. The waitstaff was attentive. The front desk on arrival was kind and helpful.

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