Hotel berhampiran Aussichtsplattform Buchkogel - Schau West, Graz

Check-In Zeit wird als 13:00-20:00 angegeben. Tatsächlich konnte das Zimmer erst kurz vor 18:00 bezogen werden. Das lag nicht an der Reinigungsequippe sondern an Rezeption/Management, die dem früheren Gast die Belegung des Zimmers bis 17 Uhr erlaubt hatte (statt nur bis 12 Uhr). Der Wunsch des bisherigen Gastes ging also zu Lasten des neuen Gastes. Die Begrüssungsgespräche um 13:45, 17:25 und 17:50 sind entsprechend etwas gespannt; ein freundliches, warmes ”Willkommen” ist anders. Beim Auschecken wird noch eine Taxe fällig, obwohl die Rechnung ja schon beim Buchen belastet wurde. Das hätte man auf der Reservationsbestätigung oder sonstwo oder allerspätestens beim Einchecken erwähnen können. So ergibt sich beim Verabschieden eine unangenehme Situation in Form einer Diskussion mit einem trägen, brummligen, offenbar sich gestört fühlenden Rezeptionisten. Die Auststattung des Zimmers ist voll in Ordnung: Wenn die Badewanne als Dusche zu verwenden ist, wäre ein robuster Haltegriff für die Sicherheit beim (glitschigen) Aussteigen von Vorteil. Zur Lage: in Fussdistanz zum Bahnhof, gut erreichbar mit Tram, nicht allzuweit vom Zentrum, entsprechend etwas (aber nicht wirklich viel) Strassenlärm bis 24 Uhr und ab 5:30.

This hotel wonderfully echoes Graz’s own character. Contemporary style mixed with a heritage architectural past. Like the dramatic modern paintings that adron white walls; chic sculptures decorating the courtyard, and the red bull influenced F1 artifacts in the lobby LOCATION: Lovely location in the fringes of old town, and easy access to all key points of interest DINE + DRINK: Cool lobby level cafe and bar. Didnt try their restaurant to comment on. ROOM: We stayed in 201, so this review is based on that; The room is more of a mini suite that is fit enough even for long term residence with a Kitchenette, Microwave and a reasonable big refrigerator compared to what you might find in a normal hotel room; VIEW:Sweet view of the streets ; SIZE: Very spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Nice spa quality cosmetics by HERBAL TREATS brand FACILITIES: Compact Gym with a basic range of weights and Cardio machines. Small but cool indoor swimming pool SERVICE: Friendly staff that took care of all our needs with a smile and made us feel at home and well taken care of. HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment in multiple languages

This hotel boasts a practical, prime location close to the old town centre of Graz (and, in our opinon, to some of the best breakfast spots in town, which is not a negligeable benefit). Their employees are not excruciatingly friendly but are nevertheless extremely competent and were even able to accommodate our request for a lower-floor suite. Their bedding is without a doubt the most comfortable that I have ever seen, and the rooms are spacious and imaginatively furnished. All in all, this is a wonderful hotel that I would warmly recommend to anyone who wishes to experience Graz in a quite luxurious light, especially when it comes to the price-performance ratio. There is just one quite peculiar issue that I think should be advertised more prominently: if you are taking a hot shower with the bathroom door open, the fire alarm will go off, and if/when it does, you will have to pay 500€ (as of November 2022) for the unnecessary visit by the fire brigade. I read this in the hotel leaflet, which is available in every room, but I don't think all guests read these booklets (I do, but I adore hotels and love sniffing around every amenity available in the room). Seeing as this was precisely what must have happened to one of the guests in the hotel when we were staying there (elevators were not working, the fire alarm light in the main lobby was blinking and there was a huge fire truck parked in front of the hotel), I think a more public warning would definitely not have gone amiss. Staying in this hotel was an extremely pleasant experience and a wonderful surprise. We didn't get the chance to try out their restaurant Der Steirer, but we did spend quite some time in their café (Kaffe Weitzer) - their warm apple strudel with vanilla sauce is nothing short of exquisite!

Everything just so good. I love the room with a bath tub. We went to their restaurant for dinner too. Their cocktails taste so good and the food are nice too. We had a nice time with them =) other than that Graz is just an amazing city with many beautiful building.

The staff at this hotel is very friendly, helpful, and welcoming. The rooms are clean and tidy, and the location is not far from the old town area. It's a great choice for staying in Graz! In addition, the breakfast ingredients are carefully selected and worth trying!

Just to let you all know that this hotel does not provide air con although this is advertised as a room amenity. I am an Accor Gold Member and have stayed at many Mercure hotels but this is the first which does not provide AC. To clarify it is currently late August with daytime temperatures of 30C+ and nighttime minimums of 20C. Management have set the minimum room temperature at 25C which means the rooms are impossible to sleep in (currently 2am and 27C in my room). Staff changed our rooms 3 times but AC issue remains in all. Will be forced to move to another hotel, first time in over 300 Accor stays in 40+ countries. Avoid in summer. Staff have little understanding even though this is obviously a hotel policy.

Ottima posizione, a pochi passi dall'opera. Splendido albergo, moderno e molto urban, con interni curati, colori caldi, staff gentile. Sono arrivato molto presto la mattina e mi hanno subito assegnato una stanza, senza sovrapprezzo. Attaccato alla reception si trova un bar con un ampia scelta di gin di tutti i paesi dove questa catena di alberghi è presente. La mia camera dava sulla piazza principale, di per sé assai trafficata, ma l'isolazione delle finestre è ottima e non si sente quasi niente. Ottimo rapporto qualità-prezzo (ho pagato 120 euro). L'unico neo: la camera era piuttosto piccola. Ma pur sempre grande quanto basta

The hotel is in a great location, being an easy walk to many tourist attractions. Our superior room was of ample size, but had lots of unused space. The full length windows opened onto a faux balcony which offered views of the clock tower, the nearby square and interesting buildings. The bathroom was small, but serviceable. As a Titanium Discovery member, I was given a nice plate of cakes, a bottle of water and a room upgrade. Staff were friendly and efficient. Pre-stay emails were responded to promptly, questions answered and requests granted. Breakfast was fine with a good selection of cold cuts, bread and bakery items, juices, food warmers with the usual offerings plus eggs to order.

During our three-night family stay, we found several pros to highlight: - The hotel boasts a fantastic location. We enjoyed the pool and sauna facilities. - The service provided was commendable. - Our room and restroom were both spacious and well-maintained. -The on-site restaurant offered excellent dining. -The presence of a pleasant garden was a bonus. However, there were some drawbacks to consider: -The breakfast, albeit costly, was only average in quality. -Families with children might find the pool less suitable. -The sauna's limited opening hours (starting at 17:00) might not suit everyone. -Note that the restaurant is closed on Sundays. - Strange smell from AC in the last day In conclusion, despite a few minor downsides, I would certainly recommend this hotel based on our experience.

This hotel is easy to get to and it only 10 mins drive to the airport. There is parking around the hotel and I was charged €8 to park overnight. I didn’t see any options for a hotel bus shuttle and in a previous stay I paid €20 for a taxi to/from the hotel My room was quite big with lots of room. The room looks updated and modern and there was a comfortable king bed, flat screen TV (hardly any English speaking channels) work table, lounge chair and side table to relax in. The room had air conditioning with an old thermostat, you could hear the air conditioning running but even if it was on for a long time I didn’t feel the room getting any cooler. In fact I had to open the window in the evening to cool the room down, I was facing the busy motorway so there was a lot of road noise from the open window. The bathroom was a good size, with room to put toiletries at the sink and a good shower Wifi was available throughout the hotel and worked fine. The hotel does have a fitness room but I didn’t use it. The hotel does have a small mini market at reception that you can buy snacks. There is a bar and restaurant at the hotel I only stayed one night and the restaurant was only doing a buffet dinner at that time. I arrived to eat barely 20 minutes after the restaurant opened, but the food presented looked and tasted as if it had been sitting out for hours. The pork dish was oily, overcooked and chewy, the chips were a mixture of undercooked and overcooked and barely warm, the bread felt and tasted a couple of days old, the pasta was stodgy and the sauce was congealed. The salad, fruit and dessert options were fresh, but the selection was small. For the price of €20 I was disappointed I also had breakfast the next morning, it was €16, and again the food wasn’t that tasty and there was a limited selection Overall this hotel is clean comfortable hotel if you are staying before a flight, and I would stay here again, although I would be eating elsewhere