Hotel berhampiran Beate Rüsch, Graz

The interior design is outstanding, it truly feels like a place. Not all rooms are the same, but there are special rooms (for example the Archduke Maximillian room) which are incredible. The place is spotless clean, internet is very good, the bed and pillows are perfect. Location is in the main square of the old city, hard to find a better spot. Overall it feels like you are in the Sound of Music. Staff was great, especially Daniela Demmel who understands guest and their needs and immediately finds a solution for every need. Loved the experience and highly recommend the hotel.

I had to stay one extra night following flight cancellation. Room comfort was excellent like my stay before. Staffs were friendly. I was promised an early morning food pack as I had to travel to airport @3.30 am and breakfast was included in price. I checked it repeatedly and was promised by ”Pauline” . With my utter surprise the gentleman in the reception desk at 3.30 in the morning quite casually said that it was forgotten. Nothing open in Graz airport and I didn't buy anything the night before as I was promised by the reception. The experience was very disappointing and inconvenient as well.

Ottima posizione, a pochi passi dall'opera. Splendido albergo, moderno e molto urban, con interni curati, colori caldi, staff gentile. Sono arrivato molto presto la mattina e mi hanno subito assegnato una stanza, senza sovrapprezzo. Attaccato alla reception si trova un bar con un ampia scelta di gin di tutti i paesi dove questa catena di alberghi è presente. La mia camera dava sulla piazza principale, di per sé assai trafficata, ma l'isolazione delle finestre è ottima e non si sente quasi niente. Ottimo rapporto qualità-prezzo (ho pagato 120 euro). L'unico neo: la camera era piuttosto piccola. Ma pur sempre grande quanto basta

The hotel is brand new, opened in June this year. Our room was small but very nicely designed. It smelt good as we entered. With its wooden floors and furniture, it had a strong Scandinavian feel to it. Everything is new, sleek and modern. We slept very well and, given its location on a busy street and across from the railway station, remarkably quiet. The whole hotel is an oasis of calm. The breakfast buffet was outstanding. Unfortunately though, our experience at this otherwise excellent hotel was affected by our first few minutes there. We didn’t receive the best welcome: the receptionist was fully focused on someone behind us making a phone call rather than on what we were saying. She did not take any notice of us at all. We were already a little annoyed that the room we had booked the night before was, when we checked the room facilities online, cheaper on the day we checked in. When I asked her whether I could pay immediately rather than in the morning, as we wanted to get away early, she said yes, but it would “take a while”. It wasn’t until later that I realised I had no evidence that I’d paid, so had to ask her for a receipt. She didn’t give us any information about breakfast times, WiFi codes etc but I found that information on the tv screen in our room. Not too professional. Her colleagues on reception when we checked out were super professional and friendly though. First impressions count and if our first impressions had been better, I would have been more than happy to give this hotel the highest rating. We would still happily return though.

What a great place to stay,just out of city centre but easy access in to town with a punctual and efficient tram and bus network. Originally booked the basic room (cheapest) upgraded when I got there and well worth the little extra with a balcony also. The staff were helpful and friendly and I look forward to returning pretty soon...

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?

The hotel looks new. Designed in minimalist way, cutting down costs while serving the essentials. A hostel, effectively. Located over 15 minutes away by car from the city centre, the hotel offers free carpark to attract residents. Public transport is less reliable. Breakfast is cheap (€10.5), choice is understandably little. In short, it is quiet, clean and simple.

Modernes, helles sauberes und schön eingerichtetes Doppelzimmer mit großem Balkon. Nettes zuvorkommendes Personal. Guter Begrüßungsgin und schmackhaftes Frühstücksbuffet. Nichts zu beanstanden, gerne wieder.

Wir hatten reserviert. Das einchecken am Automaten ging problemlos und einfach. Um auf der Durchreise zu schlafen ist es mehr als ausreichend. Die Zimmer sowie das ganze Hotel ist sehr sauber und modern eingerichtet. Hotel liegt gleich neben der Autobahn und Lebensmittelgeschäfte sind auch gleich daneben