Hotel berhampiran Doppelwendeltreppe, Graz

This hotel wonderfully echoes Graz’s own character. Contemporary style mixed with a heritage architectural past. Like the dramatic modern paintings that adron white walls; chic sculptures decorating the courtyard, and the red bull influenced F1 artifacts in the lobby LOCATION: Lovely location in the fringes of old town, and easy access to all key points of interest DINE + DRINK: Cool lobby level cafe and bar. Didnt try their restaurant to comment on. ROOM: We stayed in 201, so this review is based on that; The room is more of a mini suite that is fit enough even for long term residence with a Kitchenette, Microwave and a reasonable big refrigerator compared to what you might find in a normal hotel room; VIEW:Sweet view of the streets ; SIZE: Very spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Nice spa quality cosmetics by HERBAL TREATS brand FACILITIES: Compact Gym with a basic range of weights and Cardio machines. Small but cool indoor swimming pool SERVICE: Friendly staff that took care of all our needs with a smile and made us feel at home and well taken care of. HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment in multiple languages

Check-In Zeit wird als 13:00-20:00 angegeben. Tatsächlich konnte das Zimmer erst kurz vor 18:00 bezogen werden. Das lag nicht an der Reinigungsequippe sondern an Rezeption/Management, die dem früheren Gast die Belegung des Zimmers bis 17 Uhr erlaubt hatte (statt nur bis 12 Uhr). Der Wunsch des bisherigen Gastes ging also zu Lasten des neuen Gastes. Die Begrüssungsgespräche um 13:45, 17:25 und 17:50 sind entsprechend etwas gespannt; ein freundliches, warmes ”Willkommen” ist anders. Beim Auschecken wird noch eine Taxe fällig, obwohl die Rechnung ja schon beim Buchen belastet wurde. Das hätte man auf der Reservationsbestätigung oder sonstwo oder allerspätestens beim Einchecken erwähnen können. So ergibt sich beim Verabschieden eine unangenehme Situation in Form einer Diskussion mit einem trägen, brummligen, offenbar sich gestört fühlenden Rezeptionisten. Die Auststattung des Zimmers ist voll in Ordnung: Wenn die Badewanne als Dusche zu verwenden ist, wäre ein robuster Haltegriff für die Sicherheit beim (glitschigen) Aussteigen von Vorteil. Zur Lage: in Fussdistanz zum Bahnhof, gut erreichbar mit Tram, nicht allzuweit vom Zentrum, entsprechend etwas (aber nicht wirklich viel) Strassenlärm bis 24 Uhr und ab 5:30.

Stayed here for one night in April 2023 and thought it was fine. There is still reconstruction work going on on floor 1 but we didn't hear it. Did I hear it on the weekend? No. The junior suite was absolutely fine with a little balcony and a table outside. I am surprised this hotel doesn't have better reviews on here. POSITIVES: The room was very nice, bed was comfy and staff were helpful and friendly. The breakfast was excellent too. It is about 5 minutes to walk to the number 6 tram at the Friedhof St. Peter (Cemetery) stop from Moserhofgasse - this gets you into the city very quickly. NEGATIVES: There are only 5 very minor negatives about the stay here, which is the reason it only gets 4 out of 5. 1. Parking charges - you are nowhere near the middle of Graz but they would like you to park in their garage at a cost. Alternatively they offer you green zone parking on the street outside which is free, but only at the weekend. Why on earth they cannot come to some deal with the the BILLA supermarket next door is beyond me, as BILLA car parks are never full up. 2. The pillows were stupidly squashy and there were no spares/extra pillows in the room. 3. We were not offered a Wifi password when we arrived and used BILLA free wifi next door instead. 4. No spoons in the room. Granted they have a very nice Nespresso coffee machine and capsules but no spoons or stirrers for the coffee. The advert stated the room had a fridge - it didn't. 5. The HOTEL TV is a nuisance as the remote didn't work, neither did the HDMI socket. Why hotels switch off HDMI sockets on TVs is ridiculous - this is 2023 and we can bring our own devices, watch what we want on them and be able to plug them into the TV in the hotel. They need to fix this and regularly check their remote controls. If you are stuck for something to do on a Sunday, the Grazer Trödlermarkt (Fleamarket) is within walking distance of this hotel and although you probably won't buy anything, it is a real trip down memory lane looking at all the old junk that they have for sale there.

The hotel is brand new, opened in June this year. Our room was small but very nicely designed. It smelt good as we entered. With its wooden floors and furniture, it had a strong Scandinavian feel to it. Everything is new, sleek and modern. We slept very well and, given its location on a busy street and across from the railway station, remarkably quiet. The whole hotel is an oasis of calm. The breakfast buffet was outstanding. Unfortunately though, our experience at this otherwise excellent hotel was affected by our first few minutes there. We didn’t receive the best welcome: the receptionist was fully focused on someone behind us making a phone call rather than on what we were saying. She did not take any notice of us at all. We were already a little annoyed that the room we had booked the night before was, when we checked the room facilities online, cheaper on the day we checked in. When I asked her whether I could pay immediately rather than in the morning, as we wanted to get away early, she said yes, but it would “take a while”. It wasn’t until later that I realised I had no evidence that I’d paid, so had to ask her for a receipt. She didn’t give us any information about breakfast times, WiFi codes etc but I found that information on the tv screen in our room. Not too professional. Her colleagues on reception when we checked out were super professional and friendly though. First impressions count and if our first impressions had been better, I would have been more than happy to give this hotel the highest rating. We would still happily return though.

There is some construction work in the area so if you are walking from Graz Hbf it is a bit roundabout to get there but it is close by at about 5 minutes. Comfortable yes and totally adequate but if I could have given a rating of 3.5 I would have. Just not really a place I liked but equally cannot be too critical as that would be unfair.

Hotel very comfortable for a short city visit. Rooms are clean, beds are very comfortable, duvet is so nice. Carpets in room give it a more basic feel but the room has what you need for a short trip. Rooms are quiet. There’s no frills but has what you need. Breakfast is fantastic. Staff are polite. Good location for public transport: trains, buses & trams. It’s an easy 20 min walk into the centre Hauptplatz der Stadt Graz.

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

Portable fans available at the reception, a very sensible approach to guest comfort. Extra points. But far many points off for the shabbiness of the guest rooms, the common areas. I can not tell dirt that won't shift from dirt that no one has tried to shift, and to stay in a place that seems dirty is as unhappy an experience as to stay in one that truly is dirty : Both make for a dreary evening and morning. And . . . every time I stay -- a visit every few weeks ! -- the place appears worse run-down. Depressing. How much does Domestos cost, after all ? Maybe fresh paint is out of the question, but . . . neaten up the picked-away edges of the signage ? To do so wouldn't break A&O.

The hotel looks new. Designed in minimalist way, cutting down costs while serving the essentials. A hostel, effectively. Located over 15 minutes away by car from the city centre, the hotel offers free carpark to attract residents. Public transport is less reliable. Breakfast is cheap (€10.5), choice is understandably little. In short, it is quiet, clean and simple.