Hotel berhampiran Haus der Architektur, Graz

Pictures can be deceiving!!! Had a huge suite but furnishings were blah and too few--sitting room needed another chair, sofa couch had cushions that wouldn't remain in place, bedroom needed a vanity or dresser (had to keep our clothes in the suitcases , bed was way too low (tough to get into and out of) and an end table(s) with lamp(s) would have been helpful. Difficult to control temperature in the room as well--was always too warm! Breakfast the first morning was a disaster---arrived 30 minutes before buffet was to be shut down and at least half the food was empty or had very little left with most having been picked over! No scrambled eggs or bacon, two of the fruit bowls were empty, most of the breads and pastries were gone.... staff seemed put out when we asked for most to be refreshed!!! And the price of the room was not cheap!!! Yes we were disappointed having expected more!

personale molto gentile, stanza molto pulita e letto comodo. non abbiamo usufruito di colazione e altri servizi. buona posizione volendo si arriva a piedi in centro (20minuti a piedi) oppure con mezzi pubblici facilmente raggiungibili la stanza e il bagno sono molto piccoli. davanti al letto ci sono pochi centimetri per passare. il bagno è davvero piccolo e la doccia oltretutto accumulava acqua sul piatto. non c'è un parcheggio custodito ma abbiamo potuto lasciare la macchina in strada proprio davanti all'ingresso. ottimo per una breve permanenza

The hotel is brand new, opened in June this year. Our room was small but very nicely designed. It smelt good as we entered. With its wooden floors and furniture, it had a strong Scandinavian feel to it. Everything is new, sleek and modern. We slept very well and, given its location on a busy street and across from the railway station, remarkably quiet. The whole hotel is an oasis of calm. The breakfast buffet was outstanding. Unfortunately though, our experience at this otherwise excellent hotel was affected by our first few minutes there. We didn’t receive the best welcome: the receptionist was fully focused on someone behind us making a phone call rather than on what we were saying. She did not take any notice of us at all. We were already a little annoyed that the room we had booked the night before was, when we checked the room facilities online, cheaper on the day we checked in. When I asked her whether I could pay immediately rather than in the morning, as we wanted to get away early, she said yes, but it would “take a while”. It wasn’t until later that I realised I had no evidence that I’d paid, so had to ask her for a receipt. She didn’t give us any information about breakfast times, WiFi codes etc but I found that information on the tv screen in our room. Not too professional. Her colleagues on reception when we checked out were super professional and friendly though. First impressions count and if our first impressions had been better, I would have been more than happy to give this hotel the highest rating. We would still happily return though.

Everything was as we desired. The hotel parking is nicely situated in front of the hotel and in between buildings. A very professional lady at the reception gave us a very warm welcome and explained in details everything we needed to know about our stay, room and the hotel. The bar serves excellent local Puntigamer beer which was recommended by a very professional lady at the bar. The entrance, lobby, reception desk, bar, shop and restaurant are very nicely designed and arranged. The room and bathroom are very tidy and perfectly clean. The beds are very comfortable, the linen is good quality and the towels are soft. Slept like a baby. :) The breakfast is so perfect that you have to experience it yourself. The girl at the reception at check-out professionally explained all details regarding our hotel bill prior to payment. Thank you Jufa Hotel Graz.

This hotel wonderfully echoes Graz’s own character. Contemporary style mixed with a heritage architectural past. Like the dramatic modern paintings that adron white walls; chic sculptures decorating the courtyard, and the red bull influenced F1 artifacts in the lobby LOCATION: Lovely location in the fringes of old town, and easy access to all key points of interest DINE + DRINK: Cool lobby level cafe and bar. Didnt try their restaurant to comment on. ROOM: We stayed in 201, so this review is based on that; The room is more of a mini suite that is fit enough even for long term residence with a Kitchenette, Microwave and a reasonable big refrigerator compared to what you might find in a normal hotel room; VIEW:Sweet view of the streets ; SIZE: Very spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Nice spa quality cosmetics by HERBAL TREATS brand FACILITIES: Compact Gym with a basic range of weights and Cardio machines. Small but cool indoor swimming pool SERVICE: Friendly staff that took care of all our needs with a smile and made us feel at home and well taken care of. HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment in multiple languages

I had to stay one extra night following flight cancellation. Room comfort was excellent like my stay before. Staffs were friendly. I was promised an early morning food pack as I had to travel to airport @3.30 am and breakfast was included in price. I checked it repeatedly and was promised by ”Pauline” . With my utter surprise the gentleman in the reception desk at 3.30 in the morning quite casually said that it was forgotten. Nothing open in Graz airport and I didn't buy anything the night before as I was promised by the reception. The experience was very disappointing and inconvenient as well.

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

What a great place to stay,just out of city centre but easy access in to town with a punctual and efficient tram and bus network. Originally booked the basic room (cheapest) upgraded when I got there and well worth the little extra with a balcony also. The staff were helpful and friendly and I look forward to returning pretty soon...

Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?

This hotel is easy to get to and it only 10 mins drive to the airport. There is parking around the hotel and I was charged €8 to park overnight. I didn’t see any options for a hotel bus shuttle and in a previous stay I paid €20 for a taxi to/from the hotel My room was quite big with lots of room. The room looks updated and modern and there was a comfortable king bed, flat screen TV (hardly any English speaking channels) work table, lounge chair and side table to relax in. The room had air conditioning with an old thermostat, you could hear the air conditioning running but even if it was on for a long time I didn’t feel the room getting any cooler. In fact I had to open the window in the evening to cool the room down, I was facing the busy motorway so there was a lot of road noise from the open window. The bathroom was a good size, with room to put toiletries at the sink and a good shower Wifi was available throughout the hotel and worked fine. The hotel does have a fitness room but I didn’t use it. The hotel does have a small mini market at reception that you can buy snacks. There is a bar and restaurant at the hotel I only stayed one night and the restaurant was only doing a buffet dinner at that time. I arrived to eat barely 20 minutes after the restaurant opened, but the food presented looked and tasted as if it had been sitting out for hours. The pork dish was oily, overcooked and chewy, the chips were a mixture of undercooked and overcooked and barely warm, the bread felt and tasted a couple of days old, the pasta was stodgy and the sauce was congealed. The salad, fruit and dessert options were fresh, but the selection was small. For the price of €20 I was disappointed I also had breakfast the next morning, it was €16, and again the food wasn’t that tasty and there was a limited selection Overall this hotel is clean comfortable hotel if you are staying before a flight, and I would stay here again, although I would be eating elsewhere