Hotel berhampiran Palais Saurau, Graz

The hotel is in a great location, being an easy walk to many tourist attractions. Our superior room was of ample size, but had lots of unused space. The full length windows opened onto a faux balcony which offered views of the clock tower, the nearby square and interesting buildings. The bathroom was small, but serviceable. As a Titanium Discovery member, I was given a nice plate of cakes, a bottle of water and a room upgrade. Staff were friendly and efficient. Pre-stay emails were responded to promptly, questions answered and requests granted. Breakfast was fine with a good selection of cold cuts, bread and bakery items, juices, food warmers with the usual offerings plus eggs to order.

This hotel boasts a practical, prime location close to the old town centre of Graz (and, in our opinon, to some of the best breakfast spots in town, which is not a negligeable benefit). Their employees are not excruciatingly friendly but are nevertheless extremely competent and were even able to accommodate our request for a lower-floor suite. Their bedding is without a doubt the most comfortable that I have ever seen, and the rooms are spacious and imaginatively furnished. All in all, this is a wonderful hotel that I would warmly recommend to anyone who wishes to experience Graz in a quite luxurious light, especially when it comes to the price-performance ratio. There is just one quite peculiar issue that I think should be advertised more prominently: if you are taking a hot shower with the bathroom door open, the fire alarm will go off, and if/when it does, you will have to pay 500€ (as of November 2022) for the unnecessary visit by the fire brigade. I read this in the hotel leaflet, which is available in every room, but I don't think all guests read these booklets (I do, but I adore hotels and love sniffing around every amenity available in the room). Seeing as this was precisely what must have happened to one of the guests in the hotel when we were staying there (elevators were not working, the fire alarm light in the main lobby was blinking and there was a huge fire truck parked in front of the hotel), I think a more public warning would definitely not have gone amiss. Staying in this hotel was an extremely pleasant experience and a wonderful surprise. We didn't get the chance to try out their restaurant Der Steirer, but we did spend quite some time in their café (Kaffe Weitzer) - their warm apple strudel with vanilla sauce is nothing short of exquisite!

The hotel is great. Kind staff. My room was proper. I spent my time there due to work. I could relax very well. I had breakfast in the price and it was really great to have these delicious meals before work. The hotel has a good placement. Everything is very close to it. If you choose this hotel for any purpose, you wont be dissapointed.

Modern, clean. Our accommodation was spacious and well-maintained. Everything was fresh and modern. Reception was helpful and friendly. It's a short, safe walk to the old town centre. The hotel is right across from the main train station. Breakfast was buffet style but wholesome value for money.

There is some construction work in the area so if you are walking from Graz Hbf it is a bit roundabout to get there but it is close by at about 5 minutes. Comfortable yes and totally adequate but if I could have given a rating of 3.5 I would have. Just not really a place I liked but equally cannot be too critical as that would be unfair.

Hotel very comfortable for a short city visit. Rooms are clean, beds are very comfortable, duvet is so nice. Carpets in room give it a more basic feel but the room has what you need for a short trip. Rooms are quiet. There’s no frills but has what you need. Breakfast is fantastic. Staff are polite. Good location for public transport: trains, buses & trams. It’s an easy 20 min walk into the centre Hauptplatz der Stadt Graz.

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

The staff at this hotel is very friendly, helpful, and welcoming. The rooms are clean and tidy, and the location is not far from the old town area. It's a great choice for staying in Graz! In addition, the breakfast ingredients are carefully selected and worth trying!

Stayed here for one night in April 2023 and thought it was fine. There is still reconstruction work going on on floor 1 but we didn't hear it. Did I hear it on the weekend? No. The junior suite was absolutely fine with a little balcony and a table outside. I am surprised this hotel doesn't have better reviews on here. POSITIVES: The room was very nice, bed was comfy and staff were helpful and friendly. The breakfast was excellent too. It is about 5 minutes to walk to the number 6 tram at the Friedhof St. Peter (Cemetery) stop from Moserhofgasse - this gets you into the city very quickly. NEGATIVES: There are only 5 very minor negatives about the stay here, which is the reason it only gets 4 out of 5. 1. Parking charges - you are nowhere near the middle of Graz but they would like you to park in their garage at a cost. Alternatively they offer you green zone parking on the street outside which is free, but only at the weekend. Why on earth they cannot come to some deal with the the BILLA supermarket next door is beyond me, as BILLA car parks are never full up. 2. The pillows were stupidly squashy and there were no spares/extra pillows in the room. 3. We were not offered a Wifi password when we arrived and used BILLA free wifi next door instead. 4. No spoons in the room. Granted they have a very nice Nespresso coffee machine and capsules but no spoons or stirrers for the coffee. The advert stated the room had a fridge - it didn't. 5. The HOTEL TV is a nuisance as the remote didn't work, neither did the HDMI socket. Why hotels switch off HDMI sockets on TVs is ridiculous - this is 2023 and we can bring our own devices, watch what we want on them and be able to plug them into the TV in the hotel. They need to fix this and regularly check their remote controls. If you are stuck for something to do on a Sunday, the Grazer Trödlermarkt (Fleamarket) is within walking distance of this hotel and although you probably won't buy anything, it is a real trip down memory lane looking at all the old junk that they have for sale there.

The hotel looks new. Designed in minimalist way, cutting down costs while serving the essentials. A hostel, effectively. Located over 15 minutes away by car from the city centre, the hotel offers free carpark to attract residents. Public transport is less reliable. Breakfast is cheap (€10.5), choice is understandably little. In short, it is quiet, clean and simple.