I had a delayed flight to Salt Lake City, which is still a 2 1/2 hr drive to this motel. I called letting the motel know I'd be arriving late. When I arrived in Salt Lake I called again to let them know when I'd be arriving. They had no record of my reservation. Travelocity called them to try to get a refund and they said I was a no show so no refund. They had no record of me calling and they wouldn't budge. Oh yeah, they were booked and the room that was mine was the last one which was given up. So it's not as if they lost money because I didn't show up. You get what you pay for.. cheap motel, cheap service. Stay away from this and any other motels/hotels that don't post their policies and have no refundable policies. Also stay away hotels that charge your card before you show up and now after you've stayed there. They are suppose to be in the service business which they show no capability of performing. I wouldn't stay there if they gave me a night for free now. I let Travelocity know they shouldn't be dealing with such schlock outfits too.
Terjemah