Hotel berhampiran Greenock Cemetery, Greenock

From our arrival at the hotel we were warmly greeted by all staff and we were a bit early for check in but as our rooms were ready it was not a problem and we were allowed access . Some of the rooms are not spacious as it is a small hotel but recently refurbished with nice furnishings and beautiful walk in showers . We had booked for a meal at 6pm as it was part of the package,there was a good choice , the food was lovely and generous portions . While dining the manager Gary came to chat about our 5pm booking and the fact the company had just gone bust but to reassure us that they would honour our vouchers and they would take the £300 hit . So all in all we had a very pleasant experience at this hotel .

We highly recommend Rosslea for a stay. Good value,friendly and interesting staff who are happy to sort anything you need. Would definitely stay again. Also a good location to pop into Glasgow but still be in the country.

My daughter and I stayed here for one night as we came to see a show in Dunoon. The hotel itself was a bit old fashioned and tired inside but it was very clean. Room was small but comfortable, only thing missing was a hairdryer. Staff were lovely and accommodating and you could see they worked really hard. The breakfast was absolutely lovely and fresh with loads of choices and served with a smile. The seated area outside was really nice and the views were outstanding. Defo would go back here.

Hotel decorated really nice. Very clean and tidy. Food and drink, fine, but overprice but it’s a hotel so you accept that. No complaints. But for the price of a room for £200 odd room was basic and small. I have stayed in premier inn in the centre of London which was more spacious! The important part of any hotel is a GOOD COMFORTABLE BED. We had a basic small double bed which was just about big enough for one person. I’m just about 6 foot and my feet were basically dangling of the edge. And the mattress and pillow were the most uncomfortable I have ever felt. And I’ve stay in a lot of hotels! Such as shame as the most important part of it put a dampener on the whole experience. Advice, for the price it costs to stay invest in some half decent comfortable bedding please!

在湖邊的小旅館。硬件對於小旅館來説還算不錯，稍微有點昏暗。停車位夠用。早餐是收費的。

Have driven past this hotel many times saying we'd need to try the restaurant so finally booked for a birthday meal. I am in a wheelchair so liked the fact it's on the level however there is quite a big lip to get over at the main door, no problem for my Fiance to get Wheelchair over but some might struggle. Staff member opened the double door to assist. Used the accessible toilet, which was extremely clean and in fact the tiles looked like they sparkled! Large choice on menu and our starters cheesy garlic bread and garlic mushrooms] were served quickly and everything was fresh, including the side salads - no wilted lettuce for either of us. Main meals [macaroni with chips and battered chicken coujons were just as nice. All in all it was a lovely meal at very reasonable prices.

Attended the End of Summer Party with Howard Donald yesterday with friends. Having booked the tickets in the Spring and bought a ticket as a gift for a friends birthday it was a day that we’d been looking forward to for quite some time. Upon arrival at the venue the car park was busy, there was a wedding just about to get underway. We headed to the Grand Marquee to meet friends and join the queue for the event. Many guests had been to the bar and were sitting in the sunshine waiting for the doors to open only to be told by security that they couldn’t take their purchased drinks into the marquee which seemed odd. The marquee looked stunning and we got taken to our table only to find 4 afternoon tea stands on half of the table. I asked the waitress what it was and her reply was “lunch” I explained that we were expecting (as advertised) a two course meal. The waitress had no idea what we were taking about. We were absolutely gobsmacked. We asked to speak to a manager. By this point it was evident we were not the only ones who were unhappy, the poor waiting staff were getting complaints from more and more guests. The manager came over and confirmed that the afternoon tea stands were indeed our lunch but also that it was one stand between two 😱 the afternoon teas had clearly been sitting for some time, the bread was hard, the deserts (if that’s what they were meant to be) looked as though someone had dropped them. There was pate and cured meets which neither of us were willing to try given they’d been sitting. We then asked to speak to the most senior member of management on duty… Along comes the “Managing Director” who when asked if he thought the food on display reflected what was advertised and the ticket price. His response was “yes the foods good in here” we had to disagree to which he then joked “maybe once Howard comes on you’ll forget all about it”!!!! He the said he’d organise for more food to be brought out but never appeared. We asked that he leave and come back to us with a solution.. he did not. The guests on the other half of our table also complained at having no food on their table or their pre ordered drinks. They got offered two bottles of champagne as compensation but waited a further half an hour for their afternoon teas. A few hours into the event the water got cut off leading to a very unhygienic situation in the toilets. No toilets could flush and no one could wash their hands. It was clear that with the event and the wedding that the venue couldn’t cope and took it upon themselves to adjust the menu without informing anyone (not one person we spoke to received any comms from the venue to explain the change) yet still charging us the full ticket price. We left early, disappointed, angry and hungry. We won’t be returning anytime soon.

We came for lunch on a Saturday in September. What a venue!! Its for sure a world class vista, overlooking Loch Lomond. Quite incredible... All the staff were so welcoming, we had particularly good service from Mairi in the restaurant and Cameron on the bar. There must be some real talent in the kitchen too because the food was sublime. I had the juiciest burger I have ever sunk my teeth into, my friend had the rigatoni pasta, she said it took her right back to eating pasta outside the Coliseum in Rome, just as memorable and fit for a gladiator. We both had The Lodge's famous sticky toffee pudding for dessert, let me tell you it doesn't get any better than that. We were travelling north that day so we didn't stay but we will be back, and I am really looking forward to it!