Hotel berhampiran Giant Tiger, Grimsby

Service was on par to a 2 star hotel. Lovely location.

Stay for one night on the ground floor (2 levels). The room was big , spacious l, and spacious with a couch (pull out bed) the washroom was also quite large. There is complimentary breakfast and parking (ground floor has a screen door that leads directly to lot easy to load and unload car). The place was nicely renovated, but the floors had some dust on the edges. Overall a good place to stay.

It was a lovely experience. The room was amazing, clean, spacious and the amenities were great!!

We had a spacious room with great beds and pillows. The staff, from check in to check out at week later were friendly and helpful, making recommendations of where to eat and where to walk in the local area. The housekeeping staff were wonderful and very friendly. One particular standout among the staff was Janet in the Loft Lounge. After one visit to the lounge she remembered my drink choice and had it ready in hand on my next visit. Janet went above and beyond when serving a large group of friends when we met in the lounge following convention meetings. Thanks as well to the friendly staff in Chagall's restaurant when we stopped in for breakfast on a few days of our convention. If back in Hamilton in the future, the Sheraton Hamilton will be my hotel of choice.

This hotel is just over a year old and still looked and smelled new. We chose it because of an indoor pool and the later than usual check out time of 12:00 pm. There was a single front desk attendant and a long line formed at check-in time. Unfortunately, the pool was out of order for our stay. We were told that we could use the one at a sister hotel that was a ”short walk away”- totally missing the point of an on site pool. The 11th floor, corner room had lovely views and was clean and fresh. Lighting was poor for reading on the sofa. The breakfast space was large and lovely and had a variety of seating including booths, tables and a bar type overlooking a street view. However, food quality and selection was poor compared to other ”breakfast included” places I've stayed. The bacon and scrambled egg containers were allowed to be empty. Scrambled eggs were yellow but otherwise did not taste or resemble real scrambled eggs. The bacon was undercooked. Everything you use is garbage-plates, cutlery, cups. How out of touch is this, especially for a new facility and one that promotes ”green” practices in the room. The knives were so flimsy you could barely spread butter. Is it really too much to provide real tableware? Parking is underground and is spacious and well lit. The $15/night cost is only revealed by drilling down on website amenities. All in all, this stay was only memorable for its disappointments.

Rooms are nice and spacious. Fridge and microwave are in room which was a nice touch. Friendly front desk and maid staff.

Nice and quiet hotel. Spacious, clean and updated room. Friendly staff. Good complimentary breakfast. Really good coffee which is available all day for free. Bonus you can sign in to your own Netflix. I would recommend this hotel.