Hotel 4 bintang Guam yang Popular

Have stayed here many times for work. I just wanted to thank everyone at Hilton for taking such good care of us the past few weeks! I was here for work, and it was a bit unnerving being away from home and family during Typhoon Mawar… but I appreciate the hotel’s constant updates and adaptability! Everyone was working so hard to keep us safe during this very tough time, and it’s truly appreciated! Glad we came thru it okay, prayers for the recovery ahead, grateful to Hilton and all your staff. Thank you.

糾結了很久，最後選了這家，原因是看到大家説這家酒店的海灘是自己的，不是公共海灘，另一個原因是雖然這家也挺貴的，但還是比市中心的那幾家要便宜一點。從機場打車到酒店是35美金+1美金/1件行李，後來我們離店的時候我是提前一天請酒店前台幫忙預訂的出租車到機場，酒店直接告訴我是25美金+1美金/1件行李。酒店的位置雖然不在市中心，很靠北，但是關島真的也不大，而且南部是生活區，遊客的活動區域主要就在北部，從酒店晃悠到市中心也就是20分鐘的步行。房間陽台直接看海，酒店自有海灘很乾凈、人不多，很舒服，但就是比較淺，游泳的話要往海里多走一點。市中心的公共海灘人稍微多一點，但其實也還好，整個關島就沒太多人，遊客也不多。酒店房間設施還可以，該有的都有，但千萬別拿四星五星的標準去衡量。衞生狀況可以。酒店會在房間裏放上環保咖啡杯，按人數給，送的，可以帶走。房間裏不提供瓶裝水，每個樓層都有凈水機和製冰機，要自己去接飲用水，房間裏有專門用來接水的玻璃瓶，當然也可以自己拿杯子去接。自來水不能直接飲用。酒店裡有餐廳，甚至還有個中餐廳，但我們都是出去吃的，從酒店往市中心走的路上，兩邊都是各種餐廳，挺方便的。總的來説，在關島這個啥都巨貴的地方，這家酒店的性價比不錯的。

ホテルメダリオンに宿泊しました。とても綺麗で心地ち良いです。イブニングカクテルも宿泊に含まれているので気軽に利用できますし、コンシェルジュも日本語が通じるので、何か困ったり相談する事があっても安心ですし、とても親切に対応してくれます。ゴルフ場も歩いて行けるので毎日でもプレーが楽にできます。 タモンのホテルには以前宿泊してましたが、スタッフの親切さやゆっくり過ごせるのでここ数年はこちらのホテルを毎年利用しています。

I reserved a corner ocean view room but upon check-in was told that they had upgraded my room to their tower. When I arrived at that room, it overlooked some other roofs of buildings and a pool. This was in no way an upgrade. I called the front desk and told them that I was not happy. They found an ocean/beach view room and moved me. It was not the corner room that I had reserved, but it was okay. As far as the hotel itself, it is a bit dated and needs some renovations. The AC controls in the room does not give an option to select a temperature. It is merely a push button panel with low/med/high buttons (very dated). The room television was very small (about 32”, if that much) and the remote control menu was difficult to navigate. I would have to keep pushing the menu button to get it to finally change from the hotel channel to those of the movie and television channels. The remote control requires some sort of ir device located under the TV to work. It looks like a spy camera, but I used my personal bug/camera detector and decided it was just an ir device for the remote (strange and very dated). Of the three lobby elevators, only one was working. The elevator that takes you to the basement parking makes strange noises and the panel buttons are damaged. The aquarium located near the lobby had tons of algae growth and was in dire need of cleaning. The lighting in the aquarium was very dim and in need of repair/replacement. This was not an appealing aesthetic. When I checked out at 0500 there was nobody working at the front desk. I rang their bell a few times and nobody showed so I left my room key on their counter and proceeded to the airport. As far as the restaurants, the breakfast buffet was good with several options. The Japanese restaurant Sagano was very nice and the food was great. They obviously have a talented chef there. The hotel staff for the most part were very nice. It was just the check-in process mentioned above that was very unsatisfactory. All in all, I will choose a different hotel the next time that I go to Guam.

good location with mall access. spacious room with tub and balcony. good food in buffet especially the salmon. great sea view frm the balcony

クラブラウンジは朝食でしか使用出来ませんでした。また、カクテルタイムも、宣伝にカクテルと書いていたのにカクテルは一切なかったです。 朝食の味は普通ですが、野菜や果物やパンには虫がけっこうたかったいました。 部屋やプールは良かったです ですが、夜中でも部屋の掃除をしており、清掃員が隣の部屋の扉をバタバタ締めるので、何度も起こされました。 建物自体は古いので、けっこう響きます。 また、1日だけ、下の階の中国人が24時頃までパーティーをしており、うるさ過ぎて不快でたまりませんでした。 注意をしましたが、騒ぐのをやめてくれませんでした。 静かなホテルと思って予約したので、残念でした。

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

This review is going to be ”unfair” because we checked into the hotel after the Super Typhoon hit Guam and the hotel was basically destroyed. But I did want to write a comment and review regarding the hotel staff. During a very difficult time, the hotel staff was really nice and helpful and understanding and supporting. For example, we had booked the hotel for 2 nights but because the airport was damaged, all fights cancelled, we had to stay in Guam longer. Despite not having a booking the hotel allowed us to extend our stay for two more days until the airport reopened and commercial fights available again. So for this wr are very appreciative of the hotel and their staff.

감사하게도 파셜 오션뷰에서 디럭스로 무료 업글 되었습니다 전망 너무 좋고요 괌 하도 시설 낙후됐다는 말을 듣고 와서 그런가 쾌적하니 좋았습니다 재방문 의사 있어요 변기 수압이 조금 약한게 단점이네요

I was booked to stay here through my job. This is the filthiest hotel I’ve ever stepped into. From the looks of it, the rooms haven’t been touched since the beginning of COVID last year. When I closed the door and turned around to see the lock on the door, I was disgusted. I opened the fridge and immediately contacted my job to find me another place because I will not sleep here. I know for a fact that the staff themselves would not want to sleep here.