Hotel berhampiran Macheche Plaza, Guam

-Check-in: Arrived at 3:30pm, Staff was nice but I think her shift was over and she was ready to leave because halfway she left me complete the check-in process with another agent without saying a word. Had to wait maybe 15-20 mins for our room to be ready. -Room: My family and I stayed for 2 nights at the Bayview. Rooms were nice but after a while my nose felt stuffy, then I saw how dusty the room was. I had to open the balcony door to let some air in because of the dust. On the 3rd floor, it's hard to get a good view because the concrete is so high, a short person like me had to tippy-toe to see over. Also, the balcony was kinda dirty from the grime on the tiles, it was really slippery so I told my daughter not to come out. The good thing was it was close to the pool and lounge. -Food: there really wasn't much places in the hotel to get food. We had club lounge access but breakfast was mainly just like ”continental style”. Didn't really mind it, as long as we ate. Cocktail time was confusing for us, we had to walk outside for our drinks, go inside to eat. So you'd have to choose to bring your food outside, or drinks inside. There were no drinks served inside so it was difficult especially when the weather was bad and I had my kid. Also, I was told different times for cocktail by front desk and the bar. They stopped serving drinks at 8pm, which is the time most people end dinner... Usually people drink cocktails after dinner so I was confused why they'd end at such an early time. Also there were only like 2-3 choices of food during cocktail time. So it was either, eat a REALLY early dinner so I can enjoy time with my other half for cocktail, or late dinner. I dont know it was very confusing. -Service: The service was okay at best. I asked for plates to eat takeout (they didn't have plates or cutlery to give, even from the lounge. It's like they didn't even try to find a way to help) So we had to walk back to the restaurant to ask. Then I saw housekeeping and kindly asked for extra towels, they just gave me a blank look and had me follow her to the storage room to get towels. I totally understand how it's not like a 5 star hotel, but i'd think a hotel that's closely tied to Dusit would get the same customer service / hospitality training. Like smiling at the guests or trying to help us solve small problems, or even communicating with other departments about times / schedules. Overrall, we enjoyed ourselves at the pool and room.

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

The only negative I have is that some aspects of this hotel are dated/in need of repair, but nothing too bad. OK, maybe a second negative was the nightly live music in the lobby that my co-workers could hear from their rooms on lower floors. The inside of the hotel is open all the way to the top (21 floors). The music was not an issue for me, but I was on the 20th floor. Now for the positive…. The proximity to town is great - you can walk to shopping and dining. The beach was excellent and right on the calm bay. There’s a water sports equipment rental place on the beach right by the hotel pool. You can get pretty much anything you’d need, other than motorized equipment. I rented a paddle board and enjoyed paddling around the bay for a couple of hours and would highly recommend it. There are chairs and umbrellas in the beach. There is also a large, resort style pool with bar. The drinks were good and affordable. While there could stand to be some updating of the pool area (maybe cement patch work and painting), they seemed to be working on it because the second, smaller pool and hot tub were under renovation. It seemed to me that a lot of places in Guam are just now starting to come back from the impact of COVID (low tourist numbers so limited staffing and repairs/updates to properties and restaurants). The Westin Club Lounge was great - good food, wine and beer, plus it’s on the top floor with excellent views to the south and west. The breakfast buffet had a lot of quality options. The gym was a little small for the size of the resort, but it worked. Bonus - plenty of garage parking. The staff was friendly and helpful across the entire resort. I’d absolutely stay here again!!

프론트 오션뷰 예약했어요 뷰 정말 예뻐요 처음 체크인 하면서 2시 40분에 갔는데 룸 준비가 안 되어있다고 3시에 체크인 가능하다 하더라구요 3시에 체크안하려니까 10분 기다려라, 10분 후 가면 15분만 더 기다려달라, 시간 돼서 가면 죄송하다 아직 준비가 안되었다고 또 기다리라 해서 결국 컴플레인 걸었습니다. 3시 40분에 겨우 체크인 했습니다 근데 받은 방이 커넥테드룸이었어요 너무 시끄럽고 문 하나로 옆방이랑 연결되어 있는데 왜 말 안 해줬냐 바꿔달라니까 지금 준비된 방이 없다고 낼이나 바꿀 수 있다길래 방에서 기다릴테니 청소해서 바꿔달라니까 하우스키핑 없다고 안된다고 해서 따졌더니 확인해보고 연락 준대서 경국 밤 10시에 방 옮겼습니다 옮긴 방은 다행이 옆방 소음은 없었지만 전체적으로 오래된 건물이다 보 니 수도관 소리가 크게 들려요 복도 소음도 다 들리구요 그래도 크게 불편한 거 없이 사용했습니다 채크인 할 때 짜증나긴 했지만 무난한 편이에요 근데 괌 가면 다시 가고 싶은 호텔은 아닙니다

ロケーション重視で選びましたが、近隣の飲食店、複数のABCなど充実しています。 ホテルのハードロックカフェも広々清潔ですし、フライデーも近く都内と変わらない店もグアムで味合うのも楽しいものですね。 またコロナがの影響が続いていて、空港に両替所が空いてない、恋人岬まではトロリーバスは繋がっていないなど注意が必要です。 クレジットカードも使えるタクシーもありますが、渡航前の両替は済ませておくのがベストです。 ホテルはビーチ、プールともに清潔です。 夕陽も綺麗でした。

Excellent location to relax and enjoy the ocean view from where we stayed. Since our vacation was during the Holy Week, the ocean breeze and the waves played ambient sounds for my early morning prayers from the hotels balcony. The whole day was spent strolling around the commercial places which was a stones throw away from the hotel. Nice place to window shop and to buy some stuff for souvenirs. Though I didn’t have much time to go swimming because of the unpredictable rain, I had spent my afternoons waiting for the twilight as the sky dusked and captured the panoramic sunset images in my brain. As for the food, I haven’t tried the hotels restaurant the whole time. It was more fun to explore a good deal of restaurants and diners nearby. Stayed 4 nights at Hyatt and the place is recommendable. Ideal place for family vacation if your goal is to relax, unwind and bond with family and friends.

AWESOME NEWLY RENOVATED BOUTIQUE HOTEL IN TUMON! Stayed at Hotel Tano for about a month, and the hotel was the perfect property for us while on remote work/vacation on Guam visiting family and friends over our kids summer break. The hotel had just completed their renovation and conversion to a newly renovated boutique hotel. We loved the modern design and concept of the property and of the Premier Suite we had stayed in. We also loved the view of Tumon Bay and It’s sunset from our suite. The property is also centrally located on Tumon, where we made the daily walk to Fujita beach which was about a 5 minute walk and the main Tumon shopping ***** which was about a 10 minute walk. Staff were superb, as others mentioned on here. They welcomed us with the Hafa Adai spirit, they were attentive to our family’s needs during our stay, and at times a couple steps ahead in insuring we had a great stay. They sure made us feel like family. These individuals includes (Brandon, Robinson, Sam, Rey, Oz, Misty, Josh, Jay, Mark, Sheryl, and Jamie) A couple specific individuals that made our stay extra special, were Oz and Misty. Oz Lobby Host, consistently greeted us as we departed the hotel to kick-off our day and welcomed us back in the evening as we returned back to the hotel from our fun filled day. Oz would also check in on us to insure we were having a great stay. Misty our room attendant, was consistent in servicing our room, and would consistently check in to see if we needed any additional room amenities during our stay. It was refreshing to come back from our day to a clean room. My kids also loved the care that Misty had put towards their stuff animals. Overall an AWESOME stay, and we are looking forward to staying again and will be recommending Hotel Tano to our stateside friends & family who are in search for a hotel on Guam.

This hotel is weird as hell. When you get there there is no concierge to guide you. The reception area is at the top so you are expected to figure this out yourself. The hotel staff not very friendly, any questions asked seems like an inconvenience to them. No coffee or tea in my room, had to get it from lobby the next day. The room itself was decent, the bed was uncomfortable, the room had a bath tub which is always a bonus for me. Other than that very average hotel, just make peace with the fact you get what you pay for.

I usually read reviews before booking a vacation hotel especially if it's an extended stay. However, since this is not my first time visit in Guam and well, it really is just a vacation in Guam (We are from Saipan), I didn't think much of it. As our vacation was nearing though, I decided to check on this hotel in TripAdvisor. Oh boy. After I read ”you get what you paid for” in one of the reviews, I got a bit worried. I wanted to cancel my reservation. My wife, however insisted to stay with this hotel. I am glad I listened to my wife :) Our stay here was not bad at all, as most review here. I am happy to recommend this place. It's not perfect but it serves our purpose comfortably. The room we had - 4207 was huge for 3 people. We had a patio view of the garden and poolside which was nice. There's 2 full size beds, an open space for living room, a dining table for 4 (or more), full size kitchen area, and two full size bathroom with entry sinks and closets. The overall suite was clean. No frills. The kitchen area have everything you need, pots, pans, plates, utensils, microwave, stovetop and fridge. The room service was also to our liking. They come daily with fresh towels and linens. The bathroom was clean, has removable shower heads with strong water pressure. They don't have toiletries for you so you have to buy or bring your own. Which was not an issue to us. For safety, the building have an entry door lock which can only be opened by our room card keys. There's also securities on foot and by car roaming around the facility. Our bed was comfortable but my son's bed was a little tilted on one side which didn't bother him much (maybe because he is lighter than me :/). I would have complained if it was the only bed. The location of this hotel is also convenient for us. If you want to walk, there's eateries and Circle K within a couple of blocks. By car, everything seems approx 5-10mins drive. K-Mart is only approx 3-5mins drive. Some issues: Our key cards didn't seem to work properly. We had to have it change and re-access 3x. One card would work while the other card won't or vice versa. A hassle to have it changed because we are three building over the main building where the reception desk is located. The ladies at the front desk on our first day was not friendly at all. No smiles to greet us. No welcoming feeling or aura. They actually look moody or a little angry. They also told us that they charge full day rate for an early check-in but we informed them that we spoke to Jason the day before and he said it's half a day rate. In the end, they gave us the half a rate begrudgingly. They didn't even give us a proper instructions on where to find the elevator or our building. We had to ask. After that initial bad impression, I got really quiet and worried walking to our building. There's that ”o-oh” feeling. Then we saw the old elevator with a light smell of trash(?). Another ”o oh”. But as soon a

I had a wonderful experience at the SureStay by Best Western Guam Airport South. The rooms were clean, very comfortable, and the staff was very accommodating, kudos to miss Sherry Soliva, she was very consistent with checking on their guest’s needs. They went over and beyond to help make my stay enjoyable and comfortable. I highly recommend this hotel for anyone visiting Guam.