Hotel berhampiran Malaa Falls, Guam

Overall, the place gives a rustic feel especially the room. It makes one feel that it needs some kind of renovation.

✔️룸 내부 룸 내부 사진을 찍어둔 것이 없네요.. 더블베드 2개와 킹베드 1개로 식구 4명이 편안하게 잤습니다. 바닥은 카펫 재질이라 먼지 유의하셔야 하고 벌레는 없었습니다. 침대 커버, 베개 이불 모두 깨끗했고 좋았습니다. 건물 자체가 오래된 만큼 화장실은 낡은 느낌이 있었습니다. 그래도 수압도 좋고 욕조에서 씻기에 무리는 없었습니다. ✔️조식 매일 아침 조식권 들고가면 도장 찍어주는 시스템이었습니다. 메뉴는 무난한 구성이고 한중일+미국식 음식들 여러 개 있었습니다. 갈 때마다 사람들 줄이 꽤 길어서 비교적 이른 시간에 가는 것 추천드립니다. ✔️수영장 수영장이 유명한 호텔답게 유수풀도 꽤 크고, 슬라이드가 여러 가지여서 재밌었습니다. 다만, 만타 슬라이드는 수리 중이라 못 타서 아쉬웠고, 파도풀은 시간대가 정해져있어서 제가 갔을 때는 시원한 파도를 못 탄게 아쉽네요ㅜㅜ ✔️위치 다른 호텔들(PIC, 두짓타워, 롯데 등) 모여 있는 시내와는 조금 떨어져 있지만 렌트카 빌리시면 큰 무리없이 다닐 수 있습니다. 차 타고 10~15분 거리에 시내, 쇼핑몰, 바닷가 이용할 수 있습니다. #괌여행 #호시노리조트 #리조나레 #guam #risonare

I stayed at the Wyndham Garden Guam for over three months, I was there helping with the Typhoon Mawar recovery clean up, working long hours, 7 days a week, and the most important part of the day was finishing the shift and going to a place where if feels like home and relax, get a nice hot shower and relax in a comfy bed with the best pillows ever! Everyone who works there has always been attentive and willing to help with anything we need to have the best stay ever. Very quiet place which is a plus because It allows me to rest after a long work day! Thank you for everything!!

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

This hotel is weird as hell. When you get there there is no concierge to guide you. The reception area is at the top so you are expected to figure this out yourself. The hotel staff not very friendly, any questions asked seems like an inconvenience to them. No coffee or tea in my room, had to get it from lobby the next day. The room itself was decent, the bed was uncomfortable, the room had a bath tub which is always a bonus for me. Other than that very average hotel, just make peace with the fact you get what you pay for.

AWESOME NEWLY RENOVATED BOUTIQUE HOTEL IN TUMON! Stayed at Hotel Tano for about a month, and the hotel was the perfect property for us while on remote work/vacation on Guam visiting family and friends over our kids summer break. The hotel had just completed their renovation and conversion to a newly renovated boutique hotel. We loved the modern design and concept of the property and of the Premier Suite we had stayed in. We also loved the view of Tumon Bay and It’s sunset from our suite. The property is also centrally located on Tumon, where we made the daily walk to Fujita beach which was about a 5 minute walk and the main Tumon shopping ***** which was about a 10 minute walk. Staff were superb, as others mentioned on here. They welcomed us with the Hafa Adai spirit, they were attentive to our family’s needs during our stay, and at times a couple steps ahead in insuring we had a great stay. They sure made us feel like family. These individuals includes (Brandon, Robinson, Sam, Rey, Oz, Misty, Josh, Jay, Mark, Sheryl, and Jamie) A couple specific individuals that made our stay extra special, were Oz and Misty. Oz Lobby Host, consistently greeted us as we departed the hotel to kick-off our day and welcomed us back in the evening as we returned back to the hotel from our fun filled day. Oz would also check in on us to insure we were having a great stay. Misty our room attendant, was consistent in servicing our room, and would consistently check in to see if we needed any additional room amenities during our stay. It was refreshing to come back from our day to a clean room. My kids also loved the care that Misty had put towards their stuff animals. Overall an AWESOME stay, and we are looking forward to staying again and will be recommending Hotel Tano to our stateside friends & family who are in search for a hotel on Guam.

프론트 오션뷰 예약했어요 뷰 정말 예뻐요 처음 체크인 하면서 2시 40분에 갔는데 룸 준비가 안 되어있다고 3시에 체크인 가능하다 하더라구요 3시에 체크안하려니까 10분 기다려라, 10분 후 가면 15분만 더 기다려달라, 시간 돼서 가면 죄송하다 아직 준비가 안되었다고 또 기다리라 해서 결국 컴플레인 걸었습니다. 3시 40분에 겨우 체크인 했습니다 근데 받은 방이 커넥테드룸이었어요 너무 시끄럽고 문 하나로 옆방이랑 연결되어 있는데 왜 말 안 해줬냐 바꿔달라니까 지금 준비된 방이 없다고 낼이나 바꿀 수 있다길래 방에서 기다릴테니 청소해서 바꿔달라니까 하우스키핑 없다고 안된다고 해서 따졌더니 확인해보고 연락 준대서 경국 밤 10시에 방 옮겼습니다 옮긴 방은 다행이 옆방 소음은 없었지만 전체적으로 오래된 건물이다 보 니 수도관 소리가 크게 들려요 복도 소음도 다 들리구요 그래도 크게 불편한 거 없이 사용했습니다 채크인 할 때 짜증나긴 했지만 무난한 편이에요 근데 괌 가면 다시 가고 싶은 호텔은 아닙니다

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

중심지에서 조금 위쪽에 위치해있지만 도보로 다니는데 문제없었어요. 방도 넓고 호텔뷰도 좋았습니다. 주차장이 금방 차지만 호텔 건너편에도 차를 댈 수 있어요. 한국인 직원이 있어서 영어로 의사소통이 원활하지 않다면 여기만한 곳이 없어요.

in my 64yrs and countless hotel stays i have never been so disrespected and treated so poorly. after a flight cancellation a fellow traveler and myself were booked at this hotel and told it was a budget hotel with a shuttle. the shuttle driver asked for a $12 fare. when we arrived at the hotel the front desk, who i believe was the owner, began arguing with the driver and demanded another $12. we were not aware it was $12 apiece. we began to argue believing we were being conned. i eventually paid the $12 and the owner was still not satisfied and continued arguing in some broken english which i believe contributed to the confusion. i was tired and frustrated from 24 hrs flying and eating snacks for 2 days i had to sit on the floor in the lobby. the man traveling with me continued to talk to the front desk guy. when i tried to explain again the guy said ”you shut up” at that point i lost my temper and said we were leaving. they refused to return us to the airport and refused to allow us to use the phone. our phones had no service. after sitting outside we found someone to call a taxi for us and went to another hotel.