Hotel berhampiran Pacific Star Chapel, Guam

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

This hotel is weird as hell. When you get there there is no concierge to guide you. The reception area is at the top so you are expected to figure this out yourself. The hotel staff not very friendly, any questions asked seems like an inconvenience to them. No coffee or tea in my room, had to get it from lobby the next day. The room itself was decent, the bed was uncomfortable, the room had a bath tub which is always a bonus for me. Other than that very average hotel, just make peace with the fact you get what you pay for.

AWESOME NEWLY RENOVATED BOUTIQUE HOTEL IN TUMON! Stayed at Hotel Tano for about a month, and the hotel was the perfect property for us while on remote work/vacation on Guam visiting family and friends over our kids summer break. The hotel had just completed their renovation and conversion to a newly renovated boutique hotel. We loved the modern design and concept of the property and of the Premier Suite we had stayed in. We also loved the view of Tumon Bay and It’s sunset from our suite. The property is also centrally located on Tumon, where we made the daily walk to Fujita beach which was about a 5 minute walk and the main Tumon shopping ***** which was about a 10 minute walk. Staff were superb, as others mentioned on here. They welcomed us with the Hafa Adai spirit, they were attentive to our family’s needs during our stay, and at times a couple steps ahead in insuring we had a great stay. They sure made us feel like family. These individuals includes (Brandon, Robinson, Sam, Rey, Oz, Misty, Josh, Jay, Mark, Sheryl, and Jamie) A couple specific individuals that made our stay extra special, were Oz and Misty. Oz Lobby Host, consistently greeted us as we departed the hotel to kick-off our day and welcomed us back in the evening as we returned back to the hotel from our fun filled day. Oz would also check in on us to insure we were having a great stay. Misty our room attendant, was consistent in servicing our room, and would consistently check in to see if we needed any additional room amenities during our stay. It was refreshing to come back from our day to a clean room. My kids also loved the care that Misty had put towards their stuff animals. Overall an AWESOME stay, and we are looking forward to staying again and will be recommending Hotel Tano to our stateside friends & family who are in search for a hotel on Guam.

호텔 자체는 오래 된 시설로 인지는 하고 방문 했습니다. 1. 방문 첫날 커텐박스가 떨여ㅓ져서 수리 요청 하였으나 조치가 되지 않아 3회 요청에 수리 받음. 2일차 오후에 시공 2. 샤워 수전 첫 날 저녁 수영 후 사용하는데 떨어짐... 시설이 오래된 부분은 어느정도 감안하고 방문 하시면 서비스, 수영장, 해안가 접근성, 메인 스트릿 접근성 등 우수함 다만, 요청 사항에 대해 조치가 매우 느리고 요청사항이 자주 누락되는 건 다른 후기와 동일하니 참고

Great place to stay. Location is at the center of tumon. It is across duty free.

This review is going to be ”unfair” because we checked into the hotel after the Super Typhoon hit Guam and the hotel was basically destroyed. But I did want to write a comment and review regarding the hotel staff. During a very difficult time, the hotel staff was really nice and helpful and understanding and supporting. For example, we had booked the hotel for 2 nights but because the airport was damaged, all fights cancelled, we had to stay in Guam longer. Despite not having a booking the hotel allowed us to extend our stay for two more days until the airport reopened and commercial fights available again. So for this wr are very appreciative of the hotel and their staff.

아기와 함께 한 첫번째 여행이었는데, 객실부터 여러모로 신경 써주셔서 아주 좋은 추억 안고 돌아왔습니다!! 식사도 맛있었고 주변 접근성이나 바다도 모두 가까워서 정말 좋았아요!! 다음에도 괌을 가게 된다면 웨스틴에서 묵고 싶네요!

시설 별5개 서비스 별 5개 하우스키핑 별 0개 좋은 시설을 오래 유지하는건 청소가 중요하다고 생각함. 게으른 하우스키핑 직원들은 팁만 밝히고 청소를 책임감 없이 진행하였음. 여러 나라를 여행 했지만 괌 하우스키핑은 최악이였음. 전부다 그런건 아니겠지만 16층은 그렇게 느낌. 청소를 게으르게 한다면 6성급 호텔도 오래 유지 못함.

Overall, the place gives a rustic feel especially the room. It makes one feel that it needs some kind of renovation.

家族4人でパノラミックコンドミニアム３ベッドルーム、キッチン付オーシャンビューの部屋に宿泊しました。 バスルームの換気扇は音が少し大きかったですが、部屋は割と清潔で概ね快適に過ごせました。とても広かったので4人分の荷物も十分に置き場があり、普段の家のようにくつろげました。 空港から10分位でほぼ一本道、レンタカーを借りましたが、駐車場も広く、建屋の中なので雨風も凌げて助かります。次も使いたいです。