Hotel berhampiran Santa Bernadita Church, Guam

시설 별5개 서비스 별 5개 하우스키핑 별 0개 좋은 시설을 오래 유지하는건 청소가 중요하다고 생각함. 게으른 하우스키핑 직원들은 팁만 밝히고 청소를 책임감 없이 진행하였음. 여러 나라를 여행 했지만 괌 하우스키핑은 최악이였음. 전부다 그런건 아니겠지만 16층은 그렇게 느낌. 청소를 게으르게 한다면 6성급 호텔도 오래 유지 못함.

프론트 오션뷰 예약했어요 뷰 정말 예뻐요 처음 체크인 하면서 2시 40분에 갔는데 룸 준비가 안 되어있다고 3시에 체크인 가능하다 하더라구요 3시에 체크안하려니까 10분 기다려라, 10분 후 가면 15분만 더 기다려달라, 시간 돼서 가면 죄송하다 아직 준비가 안되었다고 또 기다리라 해서 결국 컴플레인 걸었습니다. 3시 40분에 겨우 체크인 했습니다 근데 받은 방이 커넥테드룸이었어요 너무 시끄럽고 문 하나로 옆방이랑 연결되어 있는데 왜 말 안 해줬냐 바꿔달라니까 지금 준비된 방이 없다고 낼이나 바꿀 수 있다길래 방에서 기다릴테니 청소해서 바꿔달라니까 하우스키핑 없다고 안된다고 해서 따졌더니 확인해보고 연락 준대서 경국 밤 10시에 방 옮겼습니다 옮긴 방은 다행이 옆방 소음은 없었지만 전체적으로 오래된 건물이다 보 니 수도관 소리가 크게 들려요 복도 소음도 다 들리구요 그래도 크게 불편한 거 없이 사용했습니다 채크인 할 때 짜증나긴 했지만 무난한 편이에요 근데 괌 가면 다시 가고 싶은 호텔은 아닙니다

I enjoyed the stay. Very convenient and close to the beach.

Good location, Good view and facilities comparing to another hotels in guam. Not enough fitness stuff and did not feel cozy due to the noise of air conditioner. For honeymoon, would be the best.

This hotel is weird as hell. When you get there there is no concierge to guide you. The reception area is at the top so you are expected to figure this out yourself. The hotel staff not very friendly, any questions asked seems like an inconvenience to them. No coffee or tea in my room, had to get it from lobby the next day. The room itself was decent, the bed was uncomfortable, the room had a bath tub which is always a bonus for me. Other than that very average hotel, just make peace with the fact you get what you pay for.

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

Have stayed here many times for work. I just wanted to thank everyone at Hilton for taking such good care of us the past few weeks! I was here for work, and it was a bit unnerving being away from home and family during Typhoon Mawar… but I appreciate the hotel’s constant updates and adaptability! Everyone was working so hard to keep us safe during this very tough time, and it’s truly appreciated! Glad we came thru it okay, prayers for the recovery ahead, grateful to Hilton and all your staff. Thank you.

The location of the hotel is conveniently located near the airport and Guam Premier Outlet. Overall our stay in Wyndham was great, not to mention that most of the staff are Filipinos who are very accommodating and helpful. The room was big with a couch and dining area and is big for 2 persons. Would definitely be my hotel of choice in my next trip in Guam and would highly recommend it as well.

✔️룸 내부 룸 내부 사진을 찍어둔 것이 없네요.. 더블베드 2개와 킹베드 1개로 식구 4명이 편안하게 잤습니다. 바닥은 카펫 재질이라 먼지 유의하셔야 하고 벌레는 없었습니다. 침대 커버, 베개 이불 모두 깨끗했고 좋았습니다. 건물 자체가 오래된 만큼 화장실은 낡은 느낌이 있었습니다. 그래도 수압도 좋고 욕조에서 씻기에 무리는 없었습니다. ✔️조식 매일 아침 조식권 들고가면 도장 찍어주는 시스템이었습니다. 메뉴는 무난한 구성이고 한중일+미국식 음식들 여러 개 있었습니다. 갈 때마다 사람들 줄이 꽤 길어서 비교적 이른 시간에 가는 것 추천드립니다. ✔️수영장 수영장이 유명한 호텔답게 유수풀도 꽤 크고, 슬라이드가 여러 가지여서 재밌었습니다. 다만, 만타 슬라이드는 수리 중이라 못 타서 아쉬웠고, 파도풀은 시간대가 정해져있어서 제가 갔을 때는 시원한 파도를 못 탄게 아쉽네요ㅜㅜ ✔️위치 다른 호텔들(PIC, 두짓타워, 롯데 등) 모여 있는 시내와는 조금 떨어져 있지만 렌트카 빌리시면 큰 무리없이 다닐 수 있습니다. 차 타고 10~15분 거리에 시내, 쇼핑몰, 바닷가 이용할 수 있습니다. #괌여행 #호시노리조트 #리조나레 #guam #risonare

Upon check-in there was no power so we stowed our luggage and came back a couple hours later. Room was clean, but only provide towels, no wash clthes or hand towels. No cleaning service on follow on days. Maybe I'm out of touch with reality, but thought they still cleaned rooms daily and provided wash clothes as standard service.