Hotel Kolam air panas di Guangzhou

The room wasn’t ready for 45 minutes but the staff was very friendly and accommodating. The dinner buffet closes at 830 and food delivery options in the area are limited however the evening canteen staff was more than friendly helpful and walked my friend and I to the Chinese restaurant on the property (closes at 9PM) and the food was absolutely amazing !

老友記秋遊。一次超出預期的温泉度假之遊。房間二米大床訓三條友卓卓有餘。含無限次出入温泉區。在温泉休息區無限吃休閑小食。瓜子餅超級正。我們幾條友每人都買回家。最抵重系早餐（品種多到記吾住。新鮮！好吃！嫩豆腐花！芝士奶。牛腩手打麪。豬腳姜。新鮮出爐蛋噠。等等等等．．．．．總之就是任你放肆吃。服務員個個親樣靚身材正！個個四萬甘口。附近還有順河公園散步。還可以爬飛鵝山。總之就是值得再來。蒸汽房超級大！幾分鐘就排曬大瞞蟲出來！酒店內餐廳有套餐賣。比外面農莊更美味乾淨抵吃！！！

I went to Pattra with my wife and my 2 children. The hotel emplacement is just amazing, the view on the mountains is extra from the balcony. We came late the first night, although the dinner buffet was about to close, the restaurant staff managed to provide various meals and desert before closing. The next day afternoon my children spent the whole time in the afternoon in the swimming pool, till 10 PM. The breakfast and the dinner buffet are really diversified and my children were able to find their favorite meals. The staff is really friendly and ready to assist despite the language barrier. We will definitely book another weekend soon in Pattra.

Mr. Kenny. You are good staff for us. We have car accident at hotel enterance. He help us like our family. Thank you. This hotel location good. Nor far in Guangzhou. Staff has smile face. Resturant table little small, out side table little hot. Dont want set outside. I suggest eat/finish card on the desk in order to find table easily. Also need beer. In the hot spring, pls arrange more Kids items. It will be helpful for customer coming again.(Like bigger slide) In the lobby, kids zone is useless. I think there is baby zone. Need to upgrade. Normally, kids zone is popular facility in hotel. Thanks.

This is the second time visiting this hotel and every time we have enjoyed our experience. The service is great and there are a few staff who speak English. If you need help they will be called. Easy fast check in, and we were shown to our room. There are a great variety of pools which are suitable for both adults and children. Its a very relaxing environment. There is a great variety of food in the restaurant, with efficient service. On our last day we were able to check out and still use the hotsprings for a few more hours. It would be good if there was more healthy selection of breakfast cereals, as well as the treats but really everything was fantastic. We will come again!

酒店大堂及周邊很漂亮，也很安靜，白色的外立面很典雅，大堂的內部裝飾也不錯，從大堂到房間沒有電梯不是很方便，早餐不夠豐富，可以吃飽，配有桌球室和乒乓球室，價格還是偏高，性價比一般，希望下次有改進。

This is the best hotel I have ever stayed at. They have everything you need: 50 different pools hot springs, a waterfall view, delicious food, and the best hospitality. As a foreigner in China, sometimes it’s difficult due to language barriers, but everyone here is so polite, helpful, and friendly. From the moment I checked in, I asked if it was possible to get a waterfall view, even though the room I booked didn’t have that view. The front desk lady, Zou Yingjiao, upgraded my room. She speaks English very well and was incredibly helpful. As a foreigner travelling for a short stay, we didn’t have a car for sightseeing nearby, and she helped arrange one for us. When it was time to check out, she gave me six pieces of fruit. I had trouble with a Didi driver, and she immediately came outside to help me deal with the driver and translate. She is amazing. Regarding the food, I stayed for two days with breakfast and dinner included. The first day’s dinner was a buffet, and everything exceeded my expectations. On the second day, since there weren’t many guests booked for dinner, there was no buffet, but they still provided a great variety of food and accommodated my special request for no pork. This was even better than the buffet since they could customize it to my taste and needs. The supervisors, Pen Zi Shi and Liu Min Fang, explained the ingredients and ensured everything met my satisfaction for the breakfast and dinner. Big thanks to these three ladies and others. My stay wouldn’t have been so wonderful without your assistance.

非常棒的入住體驗，前台人員非常熱情，服務周到，特別是小唐給我們安排的房間乾淨寬敞，安靜舒適，園區有免費電瓶車接送到房間。康樂區有無邊泳池，室內游泳池，温泉，水上樂園，水都很乾凈，小朋友玩的很開心。下次繼續過來玩。

The hotel and the location are outstanding. Just a remark about the buffet at night and the breakfast, the food is too local for this kind of hotel rate. for that night price (1200+ RMB), I would appreciate a more ”fresh” night buffet” and a more balanced ” asian / foreigner breakfast”. coffee is good, juice is processed, asian food is like an average buffet, foreigner side has just basic bread. If you're looking to stay in this very nice hotel, just eat outside. Hot spring is also very nice, many choice of pools.

We stayed in this hotel for friends retreat. Even though the hotel rooms are a bit old and some things were broken, I would rate it as 5⭐️ hotel anyway. Each room has a bathtub and comfy bed and wifi is running everywhere. Their indoor swimming pool and HOT SPRINGS are amazing!!! You can choose from many different kinds of hot springs. Breakfasts are ok, I would welcome more western choices and more fruits, but the choices were ok. I would definitely recomend this hotel to all my friends and we will come again.