Sanying Spa Resort Hotel

Basically this hotel is quite good but there is few points I think the hotel should be notified : 1. the staff lie us when we ask for dinner out the hotel. They told me that outside restaurants will charge us unreasonable price and ask us to take dinner at hotel. The hotel buffet charge is 3++ RMB /person (total I spend 6++ RMB in the end) but the next day I when for outside restaurant all menu are listed with price which cost reasonable price . 2. The buffet I saw doing promotion when I check in which is 99 RMB / person with t&c. But when we ask they say this promotion is no longer having anymore. But why is u placing the promotion advertisement so big in front is u not longer having this!!!! I feel being scammed!!!! 3. When I ask for body lotion the staff told me that they did not provide but my friend room provided!!!!! They keep saying hotel did not provided until I asked them y other room have but mine is not !!!!!!! 4. Honestly the buffet food is not bad but just one thing the salmon section!!!!!! I Q up to take the salmon sashimi I told her I don’t want others us want salmon and I have two people can give me 6 pcs!!!! She told me that cannot!!!!!! One people only can take one plate and I is get 3 pieces of salmon and I have to take long Q again n wasted my time on eating because the bufet just until. 8 pm and I enter at 7++ . 5. Salmon part again!!!! I almost dye because of it because there is a little bone inside the salmon sashimi!!!!! 6. The transportation is really hard to find.. hotel should provide shuttle for nearby place. Conclusion: if the hotel can correct all this mistakes I think this should be a very good staycation for me .. I wish hotel have changes for my next stay!!!

Took the weekend to relax between canton fair phase 1 & 2 , it was a fantastic way to spend the weekend. Nice room, different spas and faculties. restaurant was good , buffet breakfast was ok. recommend going here

Mr. Kenny. You are good staff for us. We have car accident at hotel enterance. He help us like our family. Thank you. This hotel location good. Nor far in Guangzhou. Staff has smile face. Resturant table little small, out side table little hot. Dont want set outside. I suggest eat/finish card on the desk in order to find table easily. Also need beer. In the hot spring, pls arrange more Kids items. It will be helpful for customer coming again.(Like bigger slide) In the lobby, kids zone is useless. I think there is baby zone. Need to upgrade. Normally, kids zone is popular facility in hotel. Thanks.

Good👍

no good hotel price carzy lose money only pool ok that it no more then 400 rmb worth

Service was exceptional. All staffs there were so nice and passion. Definitely will go back.

very good

很不錯，温泉的種類很多很齊全，拍照很出片，訂的聽泉閣離温泉也很近，去各個地方的接駁車都很方便，服務也很熱情，在路邊站一下撩頭髮揮一下手接駁車都馬上停下來問是不是上車，有什麼需求反應都很快 早餐的種類和味道都挺好的，在這裏第一次見識到了火龍果腸粉，還挺好吃的哈哈哈

近期有幸入住貴酒店，享受了一段非常愉快的温泉度假時光。特此寫信，表達我對貴酒店服務的高度評價及誠摯的感謝。 首先，貴酒店的房間設施非常不錯，温馨舒適，讓人倍感放鬆。而貴酒店的温泉更是無與倫比，所有温泉池均為天然真温泉，池子種類繁多，每個池子都對身體有不同的益處，讓我充分感受到了大自然的饋贈。 尤其值得一提的是貴酒店工作人員的專業服務，特別是蔡秀青服務員。她在我入住期間為我們提供了細緻入微的服務，特別是在千年瑤池為我們專門加了葯包，還提供了精心準備的茶水，讓我們的體驗更加完美。蔡秀青服務員的敬業精神和貼心服務，實在值得大大的點贊。 此外，在我離開酒店時不慎遺失了眼鏡，貴酒店工作人員展現出了極高的職業素養和耐心，最終在餐廳找到了我的眼鏡。這一切都讓我深深感受到了貴酒店對顧客的關懷與責任心，在此我向所有參與尋找的工作人員表示由衷的感謝。 貴酒店的高品質服務和温馨細緻的關懷，給我留下了深刻的印象。我將會向身邊的朋友們推薦廣州三英温泉酒店，也希望有機會再次光臨，享受這裏的一流服務和美好時光。