Chimelong Hotel (Guangzhou Chimelong Safari Park)

Chimelong Hotel is a massive property with only three restaurants. If you stay for more than two nights, like we did, you might find the food variety a bit repetitive, although the dishes are generally delicious. However, the food prices are on the higher side. The rooms are spacious, especially the family room with a king bed and two single beds, which are both comfortable and roomy. While the rooms are somewhat dated and some corners have old dirt, it’s clear that the staff make a concerted effort to keep them as clean as possible. One of the highlights for families is the hotel’s effort to delight children with small surprises, such as cute cartoon designs on toiletries, cups, wall decorations, ceilings, TV panels, cabinets, and slippers. The most impressive feature is the White Tigers Restaurant, where you can enjoy a buffet breakfast while watching two real white tigers, flamingos, and birds around the restaurant. The restaurant is large, and food is replenished promptly, with a good variety of mostly local Chinese cuisine. The management team does an excellent job running such a large restaurant with a significant staff, although there is often a long queue to enter. The hotel provides transport to the wildlife safari park and bird park, and it’s just a 10-minute walk to the circus and theme park opposite the hotel. The check-in and checkout process is smooth, though it typically involves a 15-20 minute wait. Overall, it is a nice family hotel for activities at the three parks. My children enjoyed their stay at this hotel.

The property is huge and excellent but I feel somehow it lacks the feel of 5 star and the service was not up to 5 stars standard.

There was no way to get out of resort for meals if one is not driving . Meals can be costly when you have it at the Chimelong hotel . One better option is to take an internal shuttle bus to Pandan Hotel Food court as you are able to get cheaper option this way . Overall during autumn , the air in one of the room we booked is rather stale . Have to turn on the aroma fragrance oil . This is quickly resolved by leaving one keycard to have the room aircon stay on while we are away for meals . But I must say the hotel staff from lobby staff to room cleaners are all very helpful and kind . They will greet the guests whenever they see us and always come over to offer their assistance