Annie_B
March 15, 2025
Very nice hotel and very professional and kind staff, being at the front desk, the restaurant and the cleaning services. The breakfast offered a great variety of Chinese and Western food.
The location was fine, although I thought I could walk to many more attractions; closer to the downtown area may be a better choice for tourists.
There is a laundry room, but only two washing machines and one dryer. It was a little annoying because the machines were always busy, so I had to do my laundry at midnight when one machine was finally available.
My main concern is the lack of English speaking staff. Checking in was not easy because I was looking for the Qiuguo Hotel. However, the sign says "True Go Hotel" -- be aware. I asked the staff at the front desk whether it was the same place and if they had my name, but communication was very difficult, even if we were using a translation app. I had the same issue when asking someone to help me use the washing machine and when I needed the young man to call a taxi to the airport for me. When looking for a hotel in China, I make sure to read the description of the hotel, where I would see if they provide services in English. While this hotel mentions English, they do not speak English, unfortunately.