Ulasan Echarm PLUS Hotel (Guangzhou Zhujiang New Town Wuyangcun Subway Station)

Jawapan daripada Pihak Penginapan: 很高興 Lucas 和 Dengdeng 熱情貼心的服務讓您週日入住倍感舒心，十分榮幸得到您對酒店星級品質、豐盛早餐、柔軟床品以及高清大屏的高度認可。我們會持續精進軟硬件體驗，用心做好每一處細節，期待您再次蒞臨入住，祝您萬事順心！

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking your valuable time to share your honest stay experience. We are truly delighted that you highly praised the service of our front desk staff. We have passed on your kind compliment to the front desk team, and they are greatly encouraged by your recognition.We also sincerely appreciate your valuable observations and suggestions. We always keep improving our service, and here is our response to each point you mentioned:1. Online photos and room rate: We fully understand your expectation for the consistency between online display and the actual hotel environment. We are gradually updating our online photos to present a more realistic view. Meanwhile, we will regularly review our pricing to match the overall stay experience.2. Air conditioning in lobby and corridors: Thank you for your kind reminder about the temperature in public areas. We will promptly inspect and adjust the air conditioning system in the lobby and corridors to maintain a comfortable environment for all guests.3. Afternoon tea pastries and layout: We appreciate your careful observation of our afternoon tea area. We always attach great importance to the display and tidiness of the leisure area. We will optimize the arrangement of afternoon tea pastries and adjust the placement of the rubbish bin nearby to improve the overall experience.4. Linen delivery and handling: We have complete internal hygiene standards for linen collection and delivery. We will reinforce the standard procedures to all staff and strengthen on-site management to strictly follow hygiene regulations and maintain high service standards.Thank you again for your valuable feedback, which inspires us to keep improving. We sincerely look forward to welcoming you again and letting you feel our upgraded service.Hotel Management

Jawapan daripada Pihak Penginapan: Dear Guest, 🥰 Thank you so much for taking the time to write such a heartfelt review! It's truly heartwarming! We are so happy to receive your recognition of our hotel's cleanliness, quiet environment, and overall atmosphere. 😘 We always pay close attention to the details of room hygiene, from bedding care to cleaning every corner of the room. We've also made sure to soundproof the rooms so that every guest can have a peaceful, relaxing, and restful stay away from the hustle and bustle of the outside world. Our hotel is located in a prime location, which is a huge plus. 🚇 It's right next to the subway station, making it easy to access public transportation and travel to various shopping districts and attractions without having to take detours. Whether it's for daily commutes, shopping, or short trips, it's incredibly convenient. By the way, let me recommend some great places to visit nearby! 😜 In your free time, you can explore the nearby shopping districts, check out delicious food and snacks, or take a leisurely stroll and soak in the city's vibrant atmosphere. We've got you covered with everything you need for your travels – food, drinks, and entertainment! Thank you so much for your positive feedback on our front desk staff's service. We always strive to welcome every guest with sincerity and care. ✨ We look forward to your next visit. We're always here waiting for you. Wishing you a happy life and all the best! 🥳

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your five-star review! We are delighted to see your high praise for the service provided by our front desk staff, Lin Lin and Max! Lin Lin's warm greeting and Max's thoughtful gesture of helping with your luggage are just some of the warmth our team always strives to convey to every guest. We are also very pleased that you appreciated the hotel's quiet yet convenient subway location. We will pass on your compliments to the two staff members and will continue to maintain this high standard of service. We look forward to your next stay and wish you a pleasant stay! 😊

Jawapan daripada Pihak Penginapan: 尊敬的賓客🥰，非常感謝您的暖心好評！很高興您十分喜歡我們酒店，也特別認可 Linda 和小馬兩位同事的貼心服務，我們會把您的讚美與感謝及時轉達給她們。祝您在中國旅途愉快，也期待下次能再次迎來您的入住！Dear guest 😊,Thank you so much for your warm review. We’re delighted that you like our hotel very much and highly appreciate the thoughtful service from Linda and Xiaoma. We will pass on your compliments and thanks to them sincerely. Wish you a pleasant journey in China, and we look forward to welcoming you again soon!

Jawapan daripada Pihak Penginapan: Meeting you was the most beautiful accident. It's our honor to provide you with a comfortable stay during your long journey. Welcome to Yishang PLUS Hotel (Guangzhou Zhujiang New Town Wuyangcun Metro Station Branch). First of all, thank you very much for taking the time out of your busy schedule to give a positive review of the service of Yishang PLUS Hotel (Guangzhou Zhujiang New Town Wuyangcun Metro Station Branch). Your support and affirmation are the greatest motivation for all our staff, and we will continue to do better. Yishang PLUS Hotel (Guangzhou Zhujiang New Town Wuyangcun Metro Station Branch) is located at Wuyangcun Metro Station in Zhujiang New Town, Guangzhou. It is 700 meters from the US/Russian Consulates General, 2 kilometers from the Canton Tower (approximately 10 minutes by metro, or 30 minutes on foot), 23 kilometers from Guangzhou South Railway Station (approximately 33 minutes by high-speed rail), 37 kilometers from Guangzhou Baiyun International Airport (approximately 33 minutes by high-speed rail), and 30 kilometers from Shawan International Airport (approximately 45 minutes by high-speed rail). Exiting the hotel, turn right and walk straight for 3 minutes to Exit A of Wuyangcun Metro Station. There is a bus terminal right outside the hotel. Further ahead, you'll find restaurants, hot pot restaurants, barbecue restaurants, and a large supermarket. Didi drivers can be booked right at the hotel entrance. Transportation is extremely convenient. We look forward to your next visit!

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you loved your stay with us, and we really appreciate your kind words about Linda and Xiaoma. It means a lot to us that you enjoyed our service and your time in China.We can’t wait to welcome you back again soon!Warm regards,The Team at 宜尚 Plus Hotel Wuyangcun Metro Station

Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful review and recommendation! 😊We are delighted that our hotel’s convenient location served you well during the Canton Fair, especially as it was your first visit to China. We’re glad the hotel looks just as good in person as in the photos.A big thank you for your kind words about our receptionist Lucas, who helped with translation and stored your luggage so you could explore the city comfortably. We will surely pass on your praise to him.We look forward to welcoming you back to our hotel on your next trip to Guangzhou! Wish you a pleasant journey.非常感谢您的好评与推荐！😊很高兴酒店优越的位置为您参加广交会提供了便利，也欢迎您第一次来到中国。酒店实景与图片一致，希望没有让您失望。特别感谢您对前台员工Lucas的认可，他热心帮忙翻译、协助寄存行李，让您的出行更加省心，我们一定会把您的赞扬转达给他。期待您下次再来广州时，继续选择入住我们酒店，祝您旅途愉快！

Jawapan daripada Pihak Penginapan: Thank you for your thoughtful review! We are delighted that you were satisfied with the hotel's location and service 😊 Our hotel is situated in the heart of the exhibition area, offering convenient access to both the exhibition hall and the city center. It's close to the subway station, making travel efficient and hassle-free. Numerous restaurants are nearby, with many well-known eateries within walking distance, making it ideal for both business and leisure travel. We also greatly appreciate your positive feedback on our staff. We always serve every guest with enthusiasm and friendliness, and your recognition is our greatest motivation. We look forward to your next visit and wish you all the best!

Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for choosing our hotel and sharing such a detailed and warm review with us! 😊We are delighted to have created a cozy and comfortable atmosphere for you and your friends. We truly appreciate your recognition of our front desk team—Xiao Hu, Xiao Yu, Linda and Meili. They always answer inquiries and offer assistance with patience and enthusiasm, and we will pass on your kind compliments to them immediately. We are also glad you are satisfied with our housekeeping service. Our housekeepers carefully tidy up the rooms and replenish amenities daily, aiming to make your stay clean, tidy and reassuring.Our hotel enjoys convenient transportation, with subway stations and bus stops nearby, and taxi services are easily accessible. There are shopping malls, popular scenic spots and distinctive local food streets around, making it very convenient for leisure, sightseeing and dining. Exploring the city is efficient and hassle-free.Thank you again for your love and support. We will keep providing thoughtful and attentive service and look forward to welcoming you and your friends back soon. Wish you a pleasant journey and all the best!亲爱的客人，非常感谢您和朋友选择我们酒店，并分享如此细致暖心的好评🥰！特别开心能为您营造温馨舒适的入住氛围，也十分感谢您对前台小胡、小钰、Linda、Meili 的认可，她们始终以热情耐心的态度为每一位客人答疑解惑、提供协助，您的肯定我们会第一时间转达给大家。同时也感谢您对客房清洁服务的满意，我们的保洁人员每日都会认真整理房间、及时补充用品，力求让您住得干净整洁、安心舒心。酒店周边交通十分便捷，出门即近地铁与公交站点，打车出行也十分方便。周边商圈、网红打卡点、特色美食街一应俱全，不管是休闲游玩还是逛街觅食都很轻松，短途出行高效又省心，非常适合探索城市风光。再次感谢您的喜爱与支持，我们会继续保持贴心细致的服务，期待您和朋友再次光临，祝您旅途愉快，万事顺遂～

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your thoughtful review! 😉 We are so happy that you were satisfied with Linda's service at the front desk. She was warm and attentive, and we have noted your praise and will pass it on to her. Our hotel is incredibly conveniently located 🚇, very close to the subway station—just a few minutes' walk away, and taxis can take you directly to the hotel entrance. Whether you're in a rush for business or sightseeing, it's super convenient. The surrounding area has everything you need for dining, entertainment, and shopping—sightseeing and dining are all easily accessible, so getting around is a breeze. We are also very pleased that your room was spacious and comfortable, ensuring your comfort and enjoyment. We are always striving to improve the room environment and facilities, hoping to provide you with a great stay every time. Thank you so much for choosing us again. We will continue to maintain our excellent service and convenient advantages, and we look forward to your next visit. We wish you a pleasant trip and a happy stay every day!

Jawapan daripada Pihak Penginapan: Dear guest 😊,Thank you so much for your lovely review and kind words. We’re glad you enjoyed our attentive staff, spotlessly clean rooms and thoughtful service during your stay.Our hotel enjoys a superb location with convenient transportation 🚇. Subway stations and bus stops are within easy walking distance, making business trips, travel and city tours super handy. In your spare time, you can wander around nearby blocks, explore local snack shops, visit urban scenic spots and experience the local customs and food culture.We keep working hard to bring every guest a comfortable and relaxing stay. Looking forward to welcoming you back again in the near future!

Jawapan daripada Pihak Penginapan: 尊敬的賓客，非常感謝您的真實好評！很開心您辦理美簽期間選擇入住我們酒店。我們特意提早供應早餐，方便您出行辦事，前台配備打印機也是為了給有資料打印需求的賓客提供便利。我們會繼續保持貼心服務與整潔環境，祝您辦事順利，下次有需要歡迎再次光臨～

Jawapan daripada Pihak Penginapan: Dear guest,Thank you very much for taking the time to share such a detailed review of your stay. We are glad to know that you enjoyed our comfortable rooms, convenient location near the metro and restaurants, as well as our friendly and helpful staff.We are also happy that you appreciated our rich and varied breakfast with different choices each morning, as well as our self-service laundry facility. We try our best to make travel easier for our guests, so we provide laundry detergent and a basket in each room for your convenience.Your feedback about the cigarette smoke in hallways and elevators is very important to us. We have already strengthened our management of smoking in public areas and will increase ventilation and reminders to improve the air quality in common spaces.Thank you again for your honest and thoughtful comments. They will help us keep improving our service and environment. We look forward to welcoming you back on your next visit to Guangzhou and providing you with an even better experience.尊敬的宾客：非常感谢您抽出时间分享如此详细的入住评价。很高兴您喜欢我们舒适的客房、靠近地铁和餐厅的便利位置，以及我们友善热心的员工。同时也感谢您认可我们每天丰富多样的早餐，以及自助洗衣房服务。我们希望为出行的客人提供更多便利，因此在房间内配备了洗衣篮，并在洗衣房提供洗衣液。您提到走廊和电梯等公共区域烟味较重的问题，我们非常重视。已加强公共区域禁烟管理，并增加通风与提示，持续改善公共区域空气质量。再次感谢您真诚细致的反馈，帮助我们不断改进服务与环境。期待您下次来广州时再次入住，为您提供更好的入住体验。