• Comfort: 7.5/10
• Service: 7/10
• Cleanliness: 10/10
Fast check in process but note that you will need to have your photo taken (using their webcam camera) as a hotel security measure. Security is great - you have to swipe to enter your floor at the lift.
Keep in mind that limited staff can speak english - most front desk people ask you to write what you want to say on their phone for it to be translated.
Extremely clean! The cleaning staff will automatically provide daily housecleaning and clean your room, provide fresh bedding and towels, and more water bottles. During the time of my stay, I could use the laundry and dryer for free, however much I needed so that was extremely convenient.
A few negative:
1. The windows can’t be closed. It was super cold (under 2 degrees outside at night) and the window would open since it was extremely windy outside. At the time, the hotel didn’t activate the “heater” function, and only “cooling” could be used, so the room got really cold even if I turned off the “aircon.”
2. Walls are not soundproof, can hear neighbours if they are playing music loudly or using hair dryer.
3. They say no smoking floor but some people still smoke sometimes - I can smell i through the corridors.
4. If you’re at the higher floors (floor 37-43); it sometimes takes ages for the lift to arrive. There are a total of 4 lifts, 2 which stop at every floor, and 2 which are more express lifts (and the one the recommend to go up to your floor). During peak hour the wait can be around 5-10mins for the lift to arrive.
Overall, it’s a nice, cosy and very clean hotel space. Great location and amenities but just keep in mind the general negatives I listed. I did enjoy my stay so I could recommend it but maybe if you travel there during warmer seasons (since the window issue is rather inconvenient especially if they don’t activate the “heat” function for room air circulation control).
Terjemah