Terokai Ulasan Tetamu Hotel di Guarujá

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)
4.3/562 Ulasan
I went for lunch with my kids, I read some reviews and decided to give it a shot. The buffet was good , nothing horrible but nothing outstanding either. After lunch, we wanted to go to the beach, so we asked the waitress and she pointed us to the Beach exit. When we got there, the gentleman at the exit stopped us and yelled at us stating that the exit was reserved for guests only. I explained to him that I had just finished my lunch and intended to leave to go to the beach. He proceeded to call the lifeguard, security (have pictures of all them harassing my family) . These people have never been trained on how to treat a guest, let alone a human being. I was second guessed and treated like a criminal for trying to use an exit that I was directed to in the first place. I chose to go back inside and have a word with the manager, she did apologize, but she had no control of the situation. I have visited many SOFITELS around the world, I use Trip Advisor as a reference with all my traveling plans and never felt so infuriated for being treated so poorly . Shame on the awful costumer service this Hotel offers, it is not even worthy of a ONE STAR.
Hotel Ilhas da Grécia
4.3/565 Ulasan
Minha estadia no hotel foi excelente. Desde o check-in, a equipe foi extremamente atenciosa e prestativa. O quarto estava impecável, fui com minha mãe então eram duas camas, quarto no térreo conforme havia solicitado devido minha mãe ser idosa. Roupas de camas limpas e um ambiente bem decorado e acolhedor, como fomos em dezembro já havia decoração de Natal, na qual adoro. A localização é excelente, perto da praia, restaurantes e de mercados, o que facilitou bastante meu passeio. O café da manhã foi um dos pontos altos, com uma grande variedade de opções frescas e deliciosas. Além disso, as áreas comuns do hotel, como a piscina e lago de peixes, são muito bem cuidadas e agradáveis de usar/ver. Recomendo para quem busca conforto, bom atendimento e uma experiência tranquila e agradável. Com certeza voltarei em uma próxima oportunidade.
The Falls Hotel
4.1/533 Ulasan
Lovely hotel but very disappointed in our room. The water pressure was non existent and on the first day the water was cold. We told reception only to be told it should be fine. Next morning the water was too hot to get into the shower again regardless of what way you turned the knob. Reception didn’t even ask us how our stay was when checking out. Two days without a decent shower is not what you want from a four star hotel. Other than that the bar is great. Overlooking the river and great service. The young waiter Liam deserves a shout out as he was excellent, very attentive and friendly. The pool facilities are also excellent with a hot tub outside overlooking the woods. Could have easily been an excellent review but the reception let the hotel down.
Delphin Surf Hotel
4.3/567 Ulasan
Hotel ubicado a una cuadra de la playa sin vista a ella. Nos quedamos en familia (8 adultos y gemelas) durante 11 días. Comento los puntos Buenos... 1. Muy buen desayuno, variado. Iban cambiando algunas cosas entre días. Poseen productos de marcas reconocidas como Nutella y café en máquina de Nescafe. 2. Nos cambiaron la habitación elegida por una mayor sin costo para tener mayor espacio con las gemelas. 3. Buen servicio de limpieza y orden a las habitaciones, siempre puntuales. Puntos a mejorar... 1. La recepcionista de nombre Laura no fue muy colaborativa con nosotros, dificultó bastante el check-in. 2. Habitaciones muy pequeñas. 3. Posee estacionamiento pago, aunque nosotros dejamos los automóviles en frente sin ningún problema. 4. No posee frigobar, si necesitas algo debes ir a la recepción a pedir.
Casa Grande Hotel Resort & Spa
4.4/560 Ulasan
The most differentiating feature , never experienced anywhere, was the staff was constantly laughing and smiling.. it was genuine.. I asked some of them.. it's not only HR training, but they said they loved working there and been in the same hotel and grown in responsibility over 10-12 years.. Sheer joy for us.. our joy is their happiness, and our problems, their concern.. Of course the property is huge and awesome.. very good spa facilities and located on a beautiful beach A perfect holiday..

Soalan Lazim

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.