Hotel Mesra Haiwan Peliharaan di Guaymas

On November 6th, 2020, my wife and I drove from Phoenix, Arizona, to the Holiday Inn Express in Guaymas, Mexico, for a vacation until November 9th. Upon entering the hotel, we noticed two black plastic trays in the middle of the lobby floor. There were no explanation signs, or warning signs, and we stepped around them. The next day, returning to the hotel after a day at the beach, I tripped over one of the trays and fell.... hard., I was unable to get up off the floor and had to be assisted to a chair to recover. I was not seriously injured but I was shaken up badly and spent the rest of the evening in bed. I COULD have been seriously injured. The next day, I called the Corporate Office to alert them of this negligent injury hazard. I was given a Case Number. Nobody from the Corporate Office has called me back and it is now Tuesday, November 7th. My whole point in calling them was to alert them of this dangerous practice being done by the Holiday Inn Express in Guaymas. Instead, I get the feeling that both the Corporate Office and the facility in Guaymas wish to deny responsibility. The Corporate Office doesn't contact me and the facility claims to not speak English. I have posted images of the trays in the floor. You be the judge about whether this is safe. The next guy to fall might get seriously hurt. Disappointed in the Corporate Office and the facility in Guaymas.

Located in Guaymas, Hotel Playa de Cortes is a 2-minute drive from Perlas del Mar de Cortez and 7 minutes from Julio Alfonso Alfonso Municipal Sports Complex. This hotel is 4.2 mi (6.8 km) from Guaymas Malencon and 11.3 mi (18.1 km) from San Francisco Beach.Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Enjoy international cuisine at Meson de Cortes, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, and housekeeping is provided daily.