Hotel 2 Bintang di Guelph

Everything was excellent. Check in and check out was quick and easy. The room was clean and comfortable. Breakfast was good, there was a variety of fruits, yogurt and even make your own waffles. I will definitely stay again and recommend this hotel.

Absolutely overpriced, a friend was billed $50 for a dirty face cloth. dirty smelly rooms, front staff is horrible. I could honestly go on and on but why. This place will never change. I can not wait until the Holiday inn up the road is renovated and back up and running. DON'T STAY HERE. go to Hampton suites pay a little more for A WHOLE LOT BETTER. Back again because I had no choice. And once again nothing but issues. Called 2 hours before checking in and put the names on my three reservations and asked for the specific rooms. I was told the king executive with Jacuzzi and the couch bed was taken sorry. I asked how many kings executive with Jacuzzi do you have? They replied 2. I said that's funny as I booked both and have confirmation numbers how can it be taken? After 20 mins on hold she got back on the phone and said oh yes, they are both in your name. I gave the names for each room and what room # they go to. Got a call 30 mins later from our friend saying she was there, and her name is not on the reservation, and they have no idea. Once I arrived after 30 mins, we finally got it solved and checked in. About 1 hour later I noticed they charged my card $800 for incidentals. That's $200 a night per room per night for the 2 executive suites as the queen room was being paid for by the person staying in it. An absolute joke. The hotel is a joke. DON'T EVER STAY HERE. I WILL NEVER STAY HERE AGAIN. PS to anyone booking a group booking DON'T. Years ago, we had a contract for a certain number of rooms for our event and they cancelled approx. a month before our event on us. I assume they got a bigger contract because they tried to say they double booked us, and the other group booked first. Funny when I asked for proof there was a convenient computer issue. Just checked out one of the 2 rooms had ants. Hundreds of ants. The front desk solution was to give us bleach in a spray bottle from the laundry so we could spray and kill them. Then sleep smelling bleach. Lol fabulous. Picture is just a tiny amount of the hoards. Killed and cleaned up hundreds. I noticed the day after they billed me $50 for a missing blanket. I called the manager who says the brown blanket in the closet is missing. YES, IT IS because it is on the dirty couch bed my daughter slept in all weekends. *** Obviously, the staff does not clean there rooms very well at all******

I was staying here while visiting my daughter. I am a Hilton Honors member and try to stay at an affiliated hotel when I can. The hotel itself is fine- nothing particularly memorable except the staff. The front desk staff are not only very friendly, but they were super helpful and transparent about the fact that 3 tournaments were going to be there when I asked to extend my visit by one night. Because I was staying partly to have a place to work for the day- it was important that I have somewhere reasonable to work. They gave me a room on the first floor, at the end so I’d be away from most of the commotion. It was great. Spacious room, good work space- bed was fine. It’s a bit dated but my room was clean. The breakfast in the a.m. worked for me as I could grab it and go back to work. It was pricey for what you get, but the staff went above and beyond.

Overall a good experience. The price was proportional to the quality of the room. It was clean and comfortable enough for an overnight stay

***** WORST CUSTOMER SERVICE EVER ***** I have now witnessed the most incompetent guest service at a hotel ever. My background is Hotels. I worked at Claridges one of the most prestigious five star hotels in London England with Gordon Ramsey as our executive chef. I also worked as the head concierge at The Rimrock Resort Hotel in Banff as some examples. We were trained properly to go above and beyond a guests expectations. Upon arrival we waited over two and a half hours to get checked in as we were the only ones there at the time. Unfortunately due to the horrible management of this property they left a new team member on the front desk that had only been working there for a week. (complete failure on their part) He was absolutely lost and even said while he was dealing with me that he was going to have a heart attack or commit suicide after his shift. He was so flustered trying to get any kind of help from management on the phone. Finally the night auditor showed up and was able to check-in the backlog of guests sitting around the lobby. We had a confirmed booking for 2 Queens beds and upon our arrival into our room it was a king and sofa bed. I went back down to the lobby and they said that they would deal with it in the morning as the manager would get back to me about the room and our experience the night before. (I'd also just had back surgery 5 weeks prior) Our rate for the two Queens was 169 per night. After a Week (not the next day as promised) I finally received a call from the hotel operations manager Nalini Cackryanathen about my experience. She explained I would also not qualify for the 169 as we had a king bed and would have to pay 229 instead? ***? WE BOOKED AND HAD CONFIRMED TWO QUEEN BEDS with a confirmation number. In the end they offered a free night voucher to the hotel - NO CHANCE WE WILL GO BACK EVEN FOR FREE. I asked for the owners email so I could explain what is going on in his hotel and they refused saying he's not hands on and isn't really interested in the daily operations of his property? 🤯 I guess it comes from the top down!

Terletak di Guelph, WAYFARE MOTEL berada dalam lingkungan 5 minit memandu dari Muzium Sivik Guelph dan Gereja Our Lady Immaculate. Motel ini berada 3.5 km dari Pusat Sleeman dan 3.6 km dari Pusat River Run.Motel ini menawarkan kawasan merokok yang ditetapkan.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 20 bilik tamu. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi dengan pancuran mandi disediakan. Kemudahan yang disediakan merangkumi meja, manakala pengemasan disediakan setiap hari.

Terletak di Guelph, Staybridge Suites Guelph by IHG berada di kawasan perniagaan, dalam lingkungan 10 minit memandu dari Pusat Beli-belah Stone Road dan Universiti Guelph. Hotel mesra keluarga ini berada 26.1 km dari Safari Singa Afrika dan 6.9 km dari Victoria Park Golf Club East.Berseronoklah dengan kemudahan rekreasi seperti kolam renang tertutup atau kecapi pemandangan dari taman. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, bilik arked/permainan dan kedai hadiah atau gerai surat khabar. Cukup mudah untuk melawati tempat tarikan berhampiran dengan pengangkutan ulang-alik kawasan (dengan surcaj), yang beroperasi dalam lingkungan jarak 50 kilometer.Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan pada hari-hari tertentu. Sarapan segera percuma disajikan pada hari minggu dari 6:30 hingga 9:30.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, perkhidmatan limousin/kereta bandar dan daftar masuk ekspres. Tetamu boleh menggunakan perkhidmatan pengambilan dari stesen kereta api dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 120 bilik tamu, yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan dapur. Televisyen LED 42-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.

Terletak di Guelph, Norfolk Guest House berada di kawasan bersejarah, dalam lingkungan 15 minit berjalan kaki dari Pusat Sleeman dan Pusat River Run. Inap-sarapan ini berada 1.1 km dari Dataran Pasar Guelph dan 1.3 km dari Gereja Our Lady Immaculate.Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma.Gunakan perkhidmatan bilik (semasa waktu terhad) di inap-sarapan.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 6 bilik tamu berhawa dingin. Katil anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Sediakan makanan anda di dapur berkongsi/bersama. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda.

Very clean and no bad smell even the room is carpeted. The room is spacious and bright. But the air conditioning is a bit noisy.

Dengan penginapan di Western Hotel & Executive Suites, anda akan berada betul-betul di tengah Guelph, hanya 3 minit berjalan kaki dari Dataran Pasar Guelph dan 5 minit berjalan kaki dari Muzium Sivik Guelph. Hotel ini berada 0.5 km dari Pusat River Run dan 0.6 km dari Gereja Our Lady Immaculate.Hotel bebas asap rokok ini menawarkan tempat letak kenderaan di luar tapak.Nikmati sajian yang memuaskan di Western Hotel yang disediakan untuk tetamu Western Hotel & Executive Suites. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat.Kemudahan yang ditampilkan adalah termasuk kemudahan dobi dan peti simpan selamat di meja/kaunter hadapan.Selesakan diri anda di salah sebuah daripada 19 bilik tamu yang dihias secara berasingan, serta menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar. Televisyen skrin rata dengan program kabel menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi peti besi muat komputer riba dan ketuhar gelombang mikro, manakala pengemasan disediakan setiap hari.