Ulasan Song Hotel Guilin

The hotel was relatively new and staff members were responsive. However, for similar price, we usually get a lot more value-add services from peer hotels. For example, the butler service would have proactively checked in on us and offered turn-down services, which was not the case here. While there were supposed to be a range of amenities, like singing bowls etc., most were unavailable. Nor were there gym or pool open. The restaurant was quite slow to serve, despite there were only three tables. Given the location is a bit remote, this made staying unexpectedly boring. If you were expecting a staycation, I wouldn’t say this is the right place. Otherwise if just a quiet place to chill for a night, maybe.

Kind of far from train station but it was totally worth it. Located between mountains, very cozy place. Perfect to escape from big city stress. Nice breakfast, lake with boats, swimming pool and gym. Not far from local landmarks.

The Song Hotel is nestled in the beautiful Guilin Mountains. The room was comfortable and stylish with a lovely round bath to soak in. The Hotel Lobby features beautiful artworks. The restaurant offers a wide variety of tasty dishes. Photography yin traditional Miao clothing is offered.

staffs are very friendly, Sierra Jiang, the manager is very professional, Quiling Ma, the front desk and Demon Li, the concierge guy and other team were all great team. Resort is real serene and peaceful place to escape from crowd. Buffet was all great. great value to families.

Resort is very beautiful, location, scenery and style. Only problem is lack of customers which probably led to low staff, restaurants and activity. Staff are very friendly though and bed quality is one of the best we have used during our holidays. Water pressure in bathrooms are not strong enough and low supply of water, tea, coffee and toiletries. Spa was mediocre. If the above software can be improved, we don’t mind going back again.

酒店在融創度假村酒店集羣裏面，不過除了前台和客房和早餐廳之外，其他包括餐廳、健身房、游泳池和娛樂設施都是用隔壁施柏閣酒店的。服務還可以，雖然期間有些問題不過前台都給解決了。客房都是別墅的形式，房間挺大的，還有院子，不過沒有智能馬桶。早餐和自助餐品牌偏少，不過週五、六、日三天施柏閣酒店門外都有民族歌舞表演和煙花秀，攜程套餐還送隔壁融創海世界的門票，酒店本身也有一定娛樂項目，如皮划艇、單車騎行釣魚和喂黑天鵝，不過種類確實不多。

酒店很大，環境不錯、很安靜、綠植環繞，彷彿置身於大自然中，無論是散步還是拍照，都能收穫滿滿的愉悦和美好回憶！酒店服務人員態度很好，主動打招呼，有問必答，前台小吳、小秦，擺渡車小文服務周到細緻！

環境很美，空氣特別好，心擴神怡。只是前台服務有點面黑。送的旅拍要到住宿完了第二天才有位，有點無耐。小孩的設施其實只有旁邊的酒店的遊戲室，但很小。大人休養生息會是不錯的地方。

剛出發就收到管家姚姚的電話，交代了注意事項，全程熱情周到的服務態度：前台接待專業高效，常主動提供周邊旅遊建議，快速響應需求、提供個性化服務，晚上還有篝火和煙花。整體體驗很好，下次休假來還住這裏。

是一次很棒的入住體驗，帶家人一起出來旅行很放心，前台美女小吳辦理入住非常專業，更是解決了我在住期間的所有問題，非常期待下次的入住！

偶然看到宋品酒店的套餐就定了下來。宋品所處的燕山區是桂林到陽朔的中間，分別相隔20多公里，到近不遠，旁邊的融創海世界非常適合小朋友們遊玩，有電瓶車接送也很方便。別墅設計舒適安靜，洗浴用品是一個國產品牌，不太熟悉。但勝在設施很新，像家一樣温馨。酒店配套健身房和泳池（都在隔壁那個酒店也很方便）娛樂項目有皮划艇，自行車，下午茶，很豐富，服務也很不錯，吃飯打了8.8折。小朋友們玩的非常盡興。下次還來。

酒店有山有水，幽雅，靜謐。私密性很好。 餐廳有點遙遠，出行需要呼叫電瓶車，電瓶車的響應速度挺快。不過這幾天桂林有點冷🥶，以至於我們放棄了早餐。因為坐電瓶車上好冷。 感謝前台吳小姐的熱情服務，還為我們安排佈置了生日場景。還有西餐廳的一位小夥子笑容可掬，為這次出行增添了温暖的體驗

管家蔣思思非常熱情服務到位 清潔很及時 風景很美麗 19:30🈶煙花秀 朋友出遊的好酒店 拍照也很出片 值得二刷

環境：我必須要誇一下宋品酒店，雖然是華住會的高端酒店，但是品質完全不輸國際連鎖豪華酒店，因為酒店定位為度假酒店，我個人覺得全桂林最美的景色就在這裏了。 我來説下房間，是個獨棟的別墅，有很好的觀景視野，並且前後都有小院，房間平米足夠大，叫接駁車也方便，隨叫隨到，小朋友很喜歡坐。 衞生：客觀地説，衞生算説得過去，畢竟近200平的面積這個價格很良心了 設施：設施上能看得出品牌想做到的高端感覺，在細節上和傢俱的選材，舒適度上和國際高端酒店還是有一些差別的，但是我覺得要綜合價格這些一起看，是合理的，也能看得出酒店已經很用心了，作為度假定位的酒店足夠了～ 服務：服務是真的可以做到賓至如歸，我們每到一個地方都會有服務人員幫助我們，都很熱情，而且酒店服務人員很有人情味，這個很重要 帶孩子遊玩的項目很多，我們做了皮划艇，騎自行車，游泳都很不錯的，唯一唯一美中不足的是，由於我們淡季去的，我們酒店的早餐這些都要去集團的施伯格那邊一起，兩個酒店的定位和檔次不在一起，對於住宋品的客人來説，和下級酒店的客人一起確實有點不太合適，但好在人少！哈哈哈哈 也還行 聽説因為宋品入住人數不夠沒辦法開餐廳，可以理解這麼多酒店肯定有運營成本啦，別的都還好，總的來説還是很滿意的～