Li River Promise Hotel （Guilin Elephant Trunk Hill & Two Rivers and Four Lakes Scenic Area）

Our experience at this amazing hotel in Guilin truly deserves praise and attention. A solid five-star experience all the way. The team went all out to ensure our stay was comfortable and even exceeded expectations in every way. They helped us purchase and celebrate my daughter’s birthday with a specially sourced children’s cake from an external bakery, which was such a thoughtful touch. We were also pleasantly surprised with a room upgrade—superb service. The laundry room was free to use, and the staff member in charge even encouraged me to go rest while she handled everything for us. It was all completed perfectly—next-level service. The room itself was fully AI-enabled, which added a modern and impressive touch to the stay.

Very helpful staff , very nice english speaking staff and hotel is very clean and fast service and they provide good food also.

The location of the hotel is very strategic. Walkable to many restaurants and shops. Room is spacious and clean. Receptionist are very friendly and helpful! And they even provide desserts at the reception area 😊

Excellent hotel and experience! Honestly the hotel location and condition isn't the best but the staff and service make it top class in the area

The location is excellent, the rooms are absolutely huge and the service is also top notch. Staff are always attentive and thr hotel provides service beyond what is expected.

Room was beautiful Big windows Comfortable Nice touches with flowers on the bed upon check in Nice to have Little Do assisting