Ulasan Atour Hotel, Guiyang Century City Tea Garden Subway Station
Atour Hotel, Guiyang Century City Tea Garden Subway Station
Building 2, Zhonghe Baolin Plaza, Baihua Avenue South Side, Yunyan District, Guiyang, Guizhou, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.6/10
Excellent
1202 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
Tapis mengikut:
Susun mengikut:
All reviews(1202)
Positive reviews(1177)
Reviews with photos/video(110)
Friendly front desk staff(104)
Delicious breakfast(76)
Large rooms(54)
Perfect for business trips(37)
Convenient parking(30)
Convenient for shopping(23)
Close to metro(17)
Awesome gym(8)
Negative reviews(25)
213185****
Superior Queen Room
Daftar masuk pada Mei 2025
Business traveler
2 ulasan
2.0/10
Disiarkan pada 1 Jul 2025
I gave one star because I can only give one star at the lowest, otherwise I don't want to give one star!
It's really a big deal. I checked in at 2 pm. When I checked in, the front desk said that this room might be a little noisy in the morning. I asked what time it was, and the front desk replied that it was around 8 or 9 o'clock. After checking in, the room faced the construction site, and the bang bang bang sound of the work was huge and never stopped. Because I put down my luggage and prepared to go to dinner, I came back after dinner and it was still under construction at 9 o'clock, and it finally stopped at 10:30 in the evening.
Because I had an appointment with a client at 10 o'clock the next day, I thought I was also having breakfast and preparing to go out at 8 or 9 o'clock.
The front desk said that the work would start at 8 or 9 o'clock, and I thought it would not affect me.
As a result! ! ! It started again at 7 o'clock the next morning
So it was under construction from the afternoon check-in to 10:30 in the evening, and it started again at 7 o'clock the next day!
Living in this room really saved my life, it was a pain! ! ! ! !
And it was a loud noise!
The hotel couldn't have been unaware of the noise! Such a room should not be opened to guests! ! The first bad review for you guys!!
By the way, I only found out the next day that there is a construction site on the right and another on the left…………..It’s amazing
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的朵友,您好!非常感謝您抽出時間反饋入住體驗,對於此次住宿中因工地噪音給您帶來的困擾,我們深感歉意!您的每一條意見都是我們改進的重要依據,我們已第一時間針對您提到的問題展開核查與整改。關於施工噪音,我們確實未能全面預判周邊工地的作業時間(原本與施工方瞭解到早 8 點後施工到晚21點),未向您充分説明房間位置的特殊性,這是我們服務流程中的嚴重疏漏,在此向您鄭重道歉。目前我們已與施工方溝通協調,力爭縮短夜間作業時間,並提供降噪方案(如隔音耳塞、免費換房等),避免類似問題再次發生。此次失誤讓我們深刻意識到服務細節的重要性。我們會加強夥伴的培訓,未來將更嚴格把控房間分配與訊息披露。再次感謝您的監督,期待能在未來以更好的服務迎接您的到來。
M50175****
Superior Queen Room
Daftar masuk pada Ogo 2023
Couple
14 ulasan
5.0/10
Disiarkan pada 9 Sep 2023
Service: The girl at the front desk has a very nice attitude. We arrived in the middle of the night and made it clear that we didn't want the room on the far side. The little girl said it was fine, but when we went up the stairs we saw it was a corner room. . . I felt that my repeated requests were in vain. I called to change rooms and asked them to send me the new room card. I waited for more than 20 minutes. . . I was already very tired in the middle of the night and really dissatisfied.
Facilities: The elevator is very slow
Hygiene: When I entered the room, I found several hygiene problems, water stains, and marks on the bedside that had not been cleaned. It was very uncomfortable. It was too late and I had no energy, so I just stayed. I originally booked a room for three nights, but the first thing I did when I woke up the next day was to check out and change hotels.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Duoyou, we are very sorry that our service did not satisfy you. When you came to check in, the hotel was almost full that day. In addition, the front desk girl who just arrived was not familiar with the room types and could not explain it to you in time, so there was a misunderstanding. Thank you very much for your feedback. Here We will make rectifications in a timely manner, strive to improve, and make a better Duoer. If you have any needs after booking a room next time, please inform the front desk in advance. The hotel will definitely provide you with help and coordination within its capabilities. We look forward to next time Better encounters, I wish you success in your work and a happy life
M450548****
Elegant 2-bed Room
Daftar masuk pada Jan 2024
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 26 Feb 2024
The check-in experience was very good. The front desk was very welcoming. They would try their best to meet any needs. The late-night porridge course was also very good and there were snacks.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Seeing your recognition of Duo'er, my excitement is beyond words. It's hard to find a good friend like mountains and rivers. We use the best and most practical things for your experience, which is warm and stress-free, and really not flashy. Your good impression of us is our greatest affirmation and motivation. We will continue to work hard! Let more relatives and friends like us. Thank you for your first meeting. May we become family forever. We always serve our guests with caring and thoughtful ideas. Your satisfaction is our greatest motivation. We will further improve ourselves and make continuous progress. You can come and stay for a few more days next time you come to play. We sincerely look forward to your arrival and wish you a happy life!
Anonymous User
Elegant 2-bed Room
Daftar masuk pada Jan 2024
Traveling with friends
13 ulasan
10/10
Outstanding
Disiarkan pada 25 Feb 2024
The hotel environment is very good, the front desk service is very good, it is clean, the facilities are well-equipped, and parking is easy. If you come here by car, the hotel parking lot is free, which is great! The room is clean and the breakfast is delicious. There are Guiyang special sour soup noodles and old vegetarian noodles. Overall, I am very satisfied!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Seeing your recognition of Duo'er, my excitement is beyond words. It's hard to find a good friend like mountains and rivers. We use the best and most practical things for your experience, which is warm and stress-free, and really not flashy. Your good impression of us is our greatest affirmation and motivation. We will continue to work hard! Let more relatives and friends like us. Thank you for your first meeting. May we become family forever. We always serve our guests with caring and thoughtful ideas. Your satisfaction is our greatest motivation. We will further improve ourselves and make continuous progress. You can come and stay for a few more days next time you come to play. We sincerely look forward to your arrival and wish you a happy life!
_WeChat372634****
Superior 2-bed Room
Daftar masuk pada Jan 2024
Business traveler
9 ulasan
10/10
Outstanding
Disiarkan pada 24 Feb 2024
The experience of staying this time was very good. The service is as good as ever. The environment is also very good. Parking is convenient. The location is also quite good. There are business districts and shopping centers nearby. It is only a few hundred meters away from the subway station. It is also very convenient to take a taxi. The room is hygienic and clean, the layout of the room makes people feel very comfortable, the shower head is easy to use, and the most comfortable thing is the bedding, it is really comfortable! As expected of Atour, the breakfast has many varieties and is delicious! Recommended to friends!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Duoyou: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm atmosphere. Memories, I hope Atour will be the warmest and unique one in your memories. Come back to Atour often and wish you well.
Bushijunzi
Smart Room (Double Bed) (Fridge)
Daftar masuk pada Jul 2023
Family
8 ulasan
2.0/10
Disiarkan pada 11 Ogo 2023
Can you believe it? It costs nearly 800 a night. There is no air conditioning in the hotel, nor in the restaurant. The fans have all been borrowed. It seems that I am not the only one who has no air conditioning in the room. There is no air conditioning in the lobby, and there is no air conditioning in the restaurant during breakfast. Is this Atour? It's rare for me to leave a bad review, so this time I have to give it to Atour Century City store. I hope everyone will stop coming
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, I am very sorry for your bad check-in experience, but we did turn on the cold air conditioning that day.
M49789****
Elegant 2-bed Room
Daftar masuk pada Jan 2024
Other
3 ulasan
6.0/10
Disiarkan pada 27 Feb 2024
The underground parking lot is very unsanitary and there is rubbish everywhere underground.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的朵友您好,感謝您的入住,對於地下停車場有垃圾的情況,深感抱歉,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,再次感謝您的耐心點評,真誠期待您的再次入住
Woertunuobaofangla
Superior Queen Room
Daftar masuk pada Jun 2023
Family
20 ulasan
4.0/10
Disiarkan pada 8 Jul 2023
The attitude of the staff at the front desk is really not good. It is very troublesome to go up and wait for the elevator. I have to wait for a long time every time. The surrounding environment is average.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Duoyou, thank you for your stay. We will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your patient review and sincerely look forward to seeing you again. Check in
M285189****
Superior Queen Room
Daftar masuk pada Ogo 2023
Family
13 ulasan
2.0/10
Disiarkan pada 3 Sep 2023
The first time I gave a negative review, the front desk at check-in told me that because the double bed room was tight, could I change it to a twin bed? I was confused because I didn't book a double bed? No matter how nervous you are, I made a reservation in advance. Just because I was nervous about the double bed room, you gave me a double bed. How about you increase the price of the double bed room I booked before listing it? It’s so ******* funny. It’s the first time I’ve seen someone so funny.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的朵友,我們一直致力於為顧客提供多樣化服務,朵兒詢問您是否需要換雙床,是想給你更好的入住體驗,因此產生了誤會,後面前台也主動為您做了房型升級,衹為能給您提供一個更舒適的環境,這邊朵兒會努力提升,期待我們下次再見,祝您生活愉快
Shuozoujiuzoushimengxiang
Executive 2-bed Room
Daftar masuk pada Jun 2023
Other
17 ulasan
2.0/10
Disiarkan pada 18 Jul 2023
The evaluation of Atour is negative. I had a splitting headache after staying in the room with the window for an hour. I suspected that the formaldehyde pollution in the decoration exceeded the standard. I repeatedly communicated with the hotel to cancel the network, but to no avail. I took it with me at around 12 o'clock in the middle of the night. The luggage fled to the current hotel. Although coordinated by Ctrip, the hotel insists on charging the full accommodation fee. The money you get is legal, but **. . .
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, dear Duoyou. You checked in at two o'clock in the afternoon and asked the front desk for a full refund 7 hours later. The hotel has indeed been actively communicating with you and actively solving the problem, but you did not accept the hotel's plan and failed to give you a satisfactory solution. program, we're sorry.
Jawapan daripada Pihak Penginapan: 親愛的朵友您好:感謝您的入住和細緻反饋!您提到房間設計和設施不錯,我們非常開心;而指出的服務細節問題,尤其是“希望能更主動預見狀況”的建議,我們尤其重視。這確實是我們持續提升服務的關鍵。我們會將您的意見轉化為具體行動,加強夥伴對潛在服務需求的預判和主動響應能力,努力在細節上讓您和更多客人感受到更貼心、更省心的體驗。衷心期待您的再次光臨,給我們一個展現進步的機會!祝您一切順利!