Atour Hotel, Guiyang Century City Tea Garden Subway Station

Ulasan Atour Hotel, Guiyang Century City Tea Garden Subway Station

Atour Hotel, Guiyang Century City Tea Garden Subway Station

Building 2, Zhonghe Baolin Plaza, Baihua Avenue South Side, Yunyan District, Guiyang, Guizhou, ChinaLihat Butiran Hotel
Atour Hotel, Guiyang Century City Tea Garden Subway Station
Atour Hotel, Guiyang Century City Tea Garden Subway StationAtour Hotel, Guiyang Century City Tea Garden Subway StationAtour Hotel, Guiyang Century City Tea Garden Subway Station
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Ulasan Tetamu

9.6/10
Excellent
1202 ulasan
Ulasan yang disahkan
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
Tapis mengikut:
Susun mengikut:
All reviews(1202)
Positive reviews(1177)
Reviews with photos/video(110)
Friendly front desk staff(104)
Delicious breakfast(76)
Large rooms(54)
Perfect for business trips(37)
Convenient parking(30)
Convenient for shopping(23)
Close to metro(17)
Awesome gym(8)
Negative reviews(25)
213185****
Superior Queen Room
Daftar masuk pada Mei 2025
Business traveler
2 ulasan
2.0/10
Disiarkan pada 1 Jul 2025
I gave one star because I can only give one star at the lowest, otherwise I don't want to give one star! It's really a big deal. I checked in at 2 pm. When I checked in, the front desk said that this room might be a little noisy in the morning. I asked what time it was, and the front desk replied that it was around 8 or 9 o'clock. After checking in, the room faced the construction site, and the bang bang bang sound of the work was huge and never stopped. Because I put down my luggage and prepared to go to dinner, I came back after dinner and it was still under construction at 9 o'clock, and it finally stopped at 10:30 in the evening. Because I had an appointment with a client at 10 o'clock the next day, I thought I was also having breakfast and preparing to go out at 8 or 9 o'clock. The front desk said that the work would start at 8 or 9 o'clock, and I thought it would not affect me. As a result! ! ! It started again at 7 o'clock the next morning So it was under construction from the afternoon check-in to 10:30 in the evening, and it started again at 7 o'clock the next day! Living in this room really saved my life, it was a pain! ! ! ! ! And it was a loud noise! The hotel couldn't have been unaware of the noise! ​​Such a room should not be opened to guests! ! The first bad review for you guys!! By the way, I only found out the next day that there is a construction site on the right and another on the left…………..It’s amazing
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的朵友,您好!非常感謝您抽出時間反饋入住體驗,對於此次住宿中因工地噪音給您帶來的困擾,我們深感歉意!您的每一條意見都是我們改進的重要依據,我們已第一時間針對您提到的問題展開核查與整改。關於施工噪音,我們確實未能全面預判周邊工地的作業時間(原本與施工方瞭解到早 8 點後施工到晚21點),未向您充分説明房間位置的特殊性,這是我們服務流程中的嚴重疏漏,在此向您鄭重道歉。目前我們已與施工方溝通協調,力爭縮短夜間作業時間,並提供降噪方案(如隔音耳塞、免費換房等),避免類似問題再次發生。此次失誤讓我們深刻意識到服務細節的重要性。我們會加強夥伴的培訓,未來將更嚴格把控房間分配與訊息披露。再次感謝您的監督,期待能在未來以更好的服務迎接您的到來。
M50175****
Superior Queen Room
Daftar masuk pada Ogo 2023
Couple
14 ulasan
5.0/10
Disiarkan pada 9 Sep 2023
Service: The girl at the front desk has a very nice attitude. We arrived in the middle of the night and made it clear that we didn't want the room on the far side. The little girl said it was fine, but when we went up the stairs we saw it was a corner room. . . I felt that my repeated requests were in vain. I called to change rooms and asked them to send me the new room card. I waited for more than 20 minutes. . . I was already very tired in the middle of the night and really dissatisfied. Facilities: The elevator is very slow Hygiene: When I entered the room, I found several hygiene problems, water stains, and marks on the bedside that had not been cleaned. It was very uncomfortable. It was too late and I had no energy, so I just stayed. I originally booked a room for three nights, but the first thing I did when I woke up the next day was to check out and change hotels.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Duoyou, we are very sorry that our service did not satisfy you. When you came to check in, the hotel was almost full that day. In addition, the front desk girl who just arrived was not familiar with the room types and could not explain it to you in time, so there was a misunderstanding. Thank you very much for your feedback. Here We will make rectifications in a timely manner, strive to improve, and make a better Duoer. If you have any needs after booking a room next time, please inform the front desk in advance. The hotel will definitely provide you with help and coordination within its capabilities. We look forward to next time Better encounters, I wish you success in your work and a happy life
M450548****
Elegant 2-bed Room
Daftar masuk pada Jan 2024
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 26 Feb 2024
The check-in experience was very good. The front desk was very welcoming. They would try their best to meet any needs. The late-night porridge course was also very good and there were snacks.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Seeing your recognition of Duo'er, my excitement is beyond words. It's hard to find a good friend like mountains and rivers. We use the best and most practical things for your experience, which is warm and stress-free, and really not flashy. Your good impression of us is our greatest affirmation and motivation. We will continue to work hard! Let more relatives and friends like us. Thank you for your first meeting. May we become family forever. We always serve our guests with caring and thoughtful ideas. Your satisfaction is our greatest motivation. We will further improve ourselves and make continuous progress. You can come and stay for a few more days next time you come to play. We sincerely look forward to your arrival and wish you a happy life!
Anonymous User
Elegant 2-bed Room
Daftar masuk pada Jan 2024
Traveling with friends
13 ulasan
10/10
Outstanding
Disiarkan pada 25 Feb 2024
The hotel environment is very good, the front desk service is very good, it is clean, the facilities are well-equipped, and parking is easy. If you come here by car, the hotel parking lot is free, which is great! The room is clean and the breakfast is delicious. There are Guiyang special sour soup noodles and old vegetarian noodles. Overall, I am very satisfied!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Seeing your recognition of Duo'er, my excitement is beyond words. It's hard to find a good friend like mountains and rivers. We use the best and most practical things for your experience, which is warm and stress-free, and really not flashy. Your good impression of us is our greatest affirmation and motivation. We will continue to work hard! Let more relatives and friends like us. Thank you for your first meeting. May we become family forever. We always serve our guests with caring and thoughtful ideas. Your satisfaction is our greatest motivation. We will further improve ourselves and make continuous progress. You can come and stay for a few more days next time you come to play. We sincerely look forward to your arrival and wish you a happy life!
_WeChat372634****
Superior 2-bed Room
Daftar masuk pada Jan 2024
Business traveler
9 ulasan
10/10
Outstanding
Disiarkan pada 24 Feb 2024
The experience of staying this time was very good. The service is as good as ever. The environment is also very good. Parking is convenient. The location is also quite good. There are business districts and shopping centers nearby. It is only a few hundred meters away from the subway station. It is also very convenient to take a taxi. The room is hygienic and clean, the layout of the room makes people feel very comfortable, the shower head is easy to use, and the most comfortable thing is the bedding, it is really comfortable! As expected of Atour, the breakfast has many varieties and is delicious! Recommended to friends!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Duoyou: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm atmosphere. Memories, I hope Atour will be the warmest and unique one in your memories. Come back to Atour often and wish you well.
Bushijunzi
Smart Room (Double Bed) (Fridge)
Daftar masuk pada Jul 2023
Family
8 ulasan
2.0/10
Disiarkan pada 11 Ogo 2023
Can you believe it? It costs nearly 800 a night. There is no air conditioning in the hotel, nor in the restaurant. The fans have all been borrowed. It seems that I am not the only one who has no air conditioning in the room. There is no air conditioning in the lobby, and there is no air conditioning in the restaurant during breakfast. Is this Atour? It's rare for me to leave a bad review, so this time I have to give it to Atour Century City store. I hope everyone will stop coming
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, I am very sorry for your bad check-in experience, but we did turn on the cold air conditioning that day.
M49789****
Elegant 2-bed Room
Daftar masuk pada Jan 2024
Other
3 ulasan
6.0/10
Disiarkan pada 27 Feb 2024
The underground parking lot is very unsanitary and there is rubbish everywhere underground.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的朵友您好,感謝您的入住,對於地下停車場有垃圾的情況,深感抱歉,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,再次感謝您的耐心點評,真誠期待您的再次入住
Woertunuobaofangla
Superior Queen Room
Daftar masuk pada Jun 2023
Family
20 ulasan
4.0/10
Disiarkan pada 8 Jul 2023
The attitude of the staff at the front desk is really not good. It is very troublesome to go up and wait for the elevator. I have to wait for a long time every time. The surrounding environment is average.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Duoyou, thank you for your stay. We will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your patient review and sincerely look forward to seeing you again. Check in
M285189****
Superior Queen Room
Daftar masuk pada Ogo 2023
Family
13 ulasan
2.0/10
Disiarkan pada 3 Sep 2023
The first time I gave a negative review, the front desk at check-in told me that because the double bed room was tight, could I change it to a twin bed? I was confused because I didn't book a double bed? No matter how nervous you are, I made a reservation in advance. Just because I was nervous about the double bed room, you gave me a double bed. How about you increase the price of the double bed room I booked before listing it? It’s so ******* funny. It’s the first time I’ve seen someone so funny.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的朵友,我們一直致力於為顧客提供多樣化服務,朵兒詢問您是否需要換雙床,是想給你更好的入住體驗,因此產生了誤會,後面前台也主動為您做了房型升級,衹為能給您提供一個更舒適的環境,這邊朵兒會努力提升,期待我們下次再見,祝您生活愉快
Shuozoujiuzoushimengxiang
Executive 2-bed Room
Daftar masuk pada Jun 2023
Other
17 ulasan
2.0/10
Disiarkan pada 18 Jul 2023
The evaluation of Atour is negative. I had a splitting headache after staying in the room with the window for an hour. I suspected that the formaldehyde pollution in the decoration exceeded the standard. I repeatedly communicated with the hotel to cancel the network, but to no avail. I took it with me at around 12 o'clock in the middle of the night. The luggage fled to the current hotel. Although coordinated by Ctrip, the hotel insists on charging the full accommodation fee. The money you get is legal, but **. . .
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, dear Duoyou. You checked in at two o'clock in the afternoon and asked the front desk for a full refund 7 hours later. The hotel has indeed been actively communicating with you and actively solving the problem, but you did not accept the hotel's plan and failed to give you a satisfactory solution. program, we're sorry.
M444539****
Superior Queen Room
Daftar masuk pada Okt 2025
Business traveler
7 ulasan
10/10
Outstanding
Disiarkan pada 13 Jan 2026
入住體驗超讚!暖心水給得特別實在,房間書桌旁酒店前台餐廳都有暖心水,出門時前台也會送一瓶礦泉水路上喝;電視畫質清晰不模糊,電視投屏秒連超順暢,電視頻道也很全,躺床追劇完全不卡頓;房間裏沒有一點雜味,淡淡的乾淨氣息很舒服;辦理入住時前台還主動奉茶,一杯温茶下肚,旅途疲憊一下子緩解不少,整體住得特別舒心~
Menterjemah
Jawapan daripada Pihak Penginapan: 親愛的朵友您好:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店環境及服務的滿意是 酒店全體夥伴工作的動力,讓每位朵友都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體夥伴期待您的下次光臨!
Pengbin(13529392110)
Executive Queen Room
Daftar masuk pada Dis 2025
Business traveler
26 ulasan
7.2/10
Disiarkan pada 8 Jan 2026
房間設計和設施都還不錯,就是服務細節上要加強,有點小狀況也有解決問題的態度,但能發現在問題的前面就更好了。祝生意越來越好!
Menterjemah
Jawapan daripada Pihak Penginapan: 親愛的朵友您好:感謝您的入住和細緻反饋!您提到房間設計和設施不錯,我們非常開心;而指出的服務細節問題,尤其是“希望能更主動預見狀況”的建議,我們尤其重視。這確實是我們持續提升服務的關鍵。我們會將您的意見轉化為具體行動,加強夥伴對潛在服務需求的預判和主動響應能力,努力在細節上讓您和更多客人感受到更貼心、更省心的體驗。衷心期待您的再次光臨,給我們一個展現進步的機會!祝您一切順利!
M760538****
Superior Queen Room
Daftar masuk pada Jul 2025
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 7 Sep 2025
這次住亞朵,最打動我的不是多豪華的裝修,而是那種“被放在心上”的踏實。剛到前台,還沒等我説要辦入住,工作人員就遞來杯温乎乎的檸檬水,笑着説“看您拎着行李,先歇口氣”,瞬間就消了趕路的累。後來聊起想找家本地人常去的麪館,她不光給指了路,還特意説“那家店小菜免費加,您別客氣”,細節到讓人心裏發暖。進房間放下行李,隨手摸了下枕頭,居然是軟硬度剛好的那種——之前住別的酒店總覺得要麼太硬要麼太軟,這兒像提前知道我習慣似的。晚上洗澡發現沐浴露快沒了,正想打電話要,一拉開抽屜就看見備用的,連包裝都拆好了小口,方便拿取。第二天早上起晚了,趕去餐廳時快收餐了,本以為衹能隨便吃點,結果廚師大哥説“您別急,我再給您熱個包子”,還多盛了碗熱粥,怕我沒吃飽。下午想洗件襯衫,去洗衣房時發現洗衣機里正好有別人剛洗完的衣服,正糾結要不要等,工作人員就過來説“您把衣服放這兒吧,等下我幫您盯着,洗好給您疊好送房間”,省得我來回跑。晚上在一樓竹居看書,不知不覺坐了挺久,工作人員沒過來打擾,就悄悄在我手邊放了杯熱普洱,杯壁還套了個小絨套,怕我燙手。走的時候忘拿放在床頭的充電器,都快到地鐵站了,前台還特意打電話過來,説已經幫我收好,下次來取或者寄給我都行。全程沒有一點“住酒店”的生疏感,反而像去朋友家做客,處處都是不用開口就被照顧到的貼心。這種舒服勁兒,比任何高檔設施都讓人難忘,下次出門肯定還選亞朵。
Menterjemah
Jawapan daripada Pihak Penginapan: 親愛的朵友您好:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店環境及服務的滿意是 酒店全體夥伴工作的動力,讓每位朵友都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體夥伴期待您的下次光臨!
M29jgteyq****
Superior 2-bed Room
Daftar masuk pada Ogo 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 18 Sep 2025
房間很大很棒哦! 打掃房間的阿姨人超好,每天都收拾房間超好人! 深夜粥到·自助夜宵:喝了兩天~ 粥對廣東胃太友好 一定要點一個豆米火鍋外賣吃 好好吃
Menterjemah
Jawapan daripada Pihak Penginapan: 親愛的朵友您好:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店環境及服務的滿意是 酒店全體夥伴工作的動力,讓每位朵友都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體夥伴期待您的下次光臨!
Biepiele
Superior 2-bed Room
Daftar masuk pada Sep 2025
Family
7 ulasan
10/10
Outstanding
Disiarkan pada 6 Okt 2025
房間乾淨整潔很適合和家人一起出行,早餐非常好吃品種多樣,菜品可口,位置旁邊就有商場找飯店也非常方便,總體來説非常合適。
Menterjemah
Jawapan daripada Pihak Penginapan: 親愛的朵友您好:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店環境及服務的滿意是 酒店全體夥伴工作的動力,讓每位朵友都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體夥伴期待您的下次光臨!