Renaissance Guiyang Hotel

We stayed at Renaissance Guiyang five night total, and we loved the facilities especially the swimming pool our kids had great time. Room service is amazing and breakfast had variety choices Chinese and western, it meets our tastes. It was a short walk to some local shops and restaurants, which included a metro station and it was very easy to get an e-car too. There was even a robot that delivered complimentary bottled water, which was nice. Just one down side, when we checked in at 6th of August, the receptionist seems not quite to know what she is doing, she had to call over colleagues to help with the check in process and refused to scan my marriot member card, which as a result I missed out on collecting three night's worth of reward points.

overoll ok.

幫爸媽訂的房間，酒店整體環境和位置都不錯，旁邊就是觀山湖公園，景色極佳。酒店開業有些年份了，但衞生不錯。前台還很貼心地幫忙升級到了行政房，住得舒服愉悦。

房間很好，窗户還可以打開透氣，在星級酒店裡很少見了，提出的需求都能快速滿足，安靜，洗澡間水量還很足，客户經理小毛非常熱情，免費送了早餐水果，，十分友好，第一天到因為著急，對貴重物品的保管也十分盡責

毛順順和吳洪服務真的太棒了，住了很多次萬麗。這次感受最深刻，知道帶了小盆友，送了早餐升級了房間還送了水果，觀山湖最喜歡的酒店非萬麗莫屬。

萬麗酒店顯得簇新，因為2022年重新裝修過，加上保養給力，各處光潔度高，全無污糟之感。行政房間乾淨整潔，每日清潔，唯有浴巾因為環保之，故隔日更換。早上自助餐廳處面積寬大，不愁桌位，餐品設定繁多，選擇多多，只是貴川菜式佔比大，辣味重，外地遊客的選擇因而變少。行政樓層服務周到，在行政酒廊辦理退房，為客人減少了許多麻煩。酒廊提供諸多菜式酒水，客人飲食自便，適於休閑。酒廊服務人員體貼勤快，眼明手快，盡力協助客人，其中Helen，YoYo 尤其給我們留下良好印象。8月26日上午去青巖古鎮，使用滴滴叫車時遇阻，有酒店禮賓服務枱的小夥子（可惜不得其名）前來幫助，不厭其煩，在手機上反覆操作，及同本地司機打電話，直到完成訂單。酒店離兩個地鐵站都在步行範圍之內，打的去貴陽北站車費無多，地點位置有一定優勢。 酒店客房空調製冷一直不算達標，即使定在20度以下，也很少低於24度，叫過維修師傅也得不到真正解決。電梯內同樣有悶熱的問題。