Royale de Casa

Honestly I would like to thank one of my friend for suggesting me this Hotel, The staff was too active and location is also good , I had a comfortable and good relaxing stay Also the ambience and vibes are so positive since I have stay for 2 days It was a amazing stay

The stay way good and nyc. Ac was not properly working on first day. But later they have fixed the issues. Overall good experience and good service.

The hotel location is slightly different from usual transit points or tourist hotels, but convenient in the city to travel about. Room ambience is ok, little bit of old world charm, a small pool - hardly functional, food is good but service is little slow.

The breakfast buffet is not upto expectations. It's a limited spread and quality of food is ok. The room is big. You may need power adapters to use the new age devices. The housekeeping staff are friendly and pleasant.

While the name "Royal De Casa" may evoke a sense of grandeur and elegance, my personal experience with this establishment has been far from satisfactory. I had arranged accommodations for two rooms to host my guests, who were traveling with their children and had specific requirements regarding their hotel stay. After reviewing the hotel personally and having a look at the the website my guest.were pleased to proceed with a booking at Royal De Casa. The reservation was confirmed, and a token amount was duly paid to secure our stay. However, merely one day before the scheduled check-in on March 28th, 2024, I received communication from Mr. Ankan Rajguru Phukan, the Manager of Sales & Marketing. He regretfully informed me that due to an electrical issue in Block A of the property, our guests would not be able to check in as planned. Initially, I accepted this explanation; however, further investigation revealed that there was more to the story. It came to my attention through a reliable source in Kaziranga that Royal De Casa had chosen to prioritize a corporate event over existing reservations, leading them to cancel multiple bookings—including mine—without adequate notice or compensation. This experience has left me deeply concerned about the reliability of this establishment. Therefore, I strongly advise potential customers to exercise caution when considering bookings with Royal De Casa. It is regrettable that such an impressive name does not correspond with dependable service or customer care. As for myself, I will certainly refrain from recommending this hotel to any future guests; moreover, as of now, no refund has been processed for our canceled reservation.

Hotel Royale de Casa in Guwahati is praised for its spacious rooms, friendly staff, and convenient location. Guests appreciate the well-furnished rooms, modern amenities, and clean environment. The staff is known for their hospitality and attentiveness. The hotel offers dining options, but guests also appreciate the nearby restaurants and cafes. The ambiance is warm and inviting, suitable for both leisure and business travelers. The hotel offers high standards of cleanliness, making it a good value for money. Recommendations include trying local Assamese cuisine and taking advantage of the hotel's location for sightseeing.