Hotel Ninh Binh dengan Gim

Our family of six visited this hotel restaurant in anticipation of a really good new year dinner . We were met by a group of surly disinterested arrogant staff .who could not offer a smile or a welcome . The food was disgraceful most of the dishes came out stone cold asked waiter to reheat the meal ten minutes later came back as cold as before and scattered all over the plate . what really annoyed me was they tried to defend themselves instead of making a new meal . eventually had a conversation with the manager.who out of a group of staff was the only one with any English ability . To her credit she gave me her apologies.an intensive training program for the staff around customer service and a new chef would do this place the world of good .but I don't think I will ever know because I won't return .

地處寧平市中心，應該算是當地前幾名的酒店了，綠化很好，設施齊全，衞生也不錯，但裝修較老，插座不多，房間面積是真不小

The hotel is located in the city center Ninh Binh, near Winmart, Pho Co Hoa Lu. The hotel has upgraded 6 floor, swimming pool. Enthusiastic and friendly staff. Buffet delicious food. Good price. Good holiday.

10/10 Detailed review from an American. Room: clean, modern, upscale. Western-style furniture. Spacious beds. Nice furniture, free toothbrushes and combs, lovely bathroom facilities. Noise level: PEACEFUL and QUIET! Relaxing, if you want to escape the city noise. It is the countryside after all. You can see water buffalo herds in the fields nearby if you take a walk outside the hotel. I can watch them from my hotel window. Staff and service: AMAZING! So friendly and helpful and honest hardworking staff. Won't cheat or scam. Use google translate if needed. Honestly the staff made our stay so good we extended the stay an extra day. Ask them for local recommendations (they don't get a kickback from any recommendations so its all genuine) Food: RECOMMENDED! Especially for travelers afraid of getting food poisoning or upset stomach from street food. Restaurant quality, home-cooked/cooked-to-order meal. Clean kitchen facility. Good prices, cheap. Made with love, the manager herself cooked a lot of the meals for us and they were delicious (for reference, im vietnamese-american so in my humble opinion, the authenticity is excellent and pleasing to a western palate as well. Personal Recommendation: Want a nice dinner thats still authentic? Order your food and eat outdoors in the cool of the evening, try the barbeque-it-yourself beef and goat. Delicious, hand-marinated quality beef cuts and goat, and they give you a little tabletop BBQ pit for you to bbq your meat just how you like it. Order some side dishes and its a great and fun family meal. If you want to and the staff aren't busy, they can bbq it for you if you want, but I think its fun to do it yourself. The location is out in the countryside but don't be alarmed because the hotel is a short drive from the main city center and tourist spots. The bad: - The beer is warm lol. They should refrigerate it. - Tip: if you ask for ”wine”, note that its vietnamese hard liquor, not the western understanding of wine (grapes). - There's a stupid rooster nearby from one of the local farms and it likes to crow all day. If you stay in the downstairs rooms you might be able to hear it, but if you stay in the upper floors you can't hear it. Would stay again.

Khách sạn rất sạch sẽ, trang thiết bị khá ok ạ. Mỗi tội điện thoại lỗi nên gọi cho lễ tân họ không nghe thấy ạ. Lúc đầu hạng phòng cùa mình ko cao nhưng còn được up hạng phòng lên. Nhân viên lễ tân rất nhiệt tình và quan tâm, còn giới thiệu cho tôi những địa điểm du lịch thích hợp, nên đi vào thời điểm nào là đẹp nhất. Khi tôi qua lobby mua đồ uống, hai nhân viên cũng rất nhiệt tình tiếp đón. Đồ uống rất ngon ạ. Đồ ăn sáng khá ổn dù không đa dạng lắm. Mong rằng nếu có cơ hội quay laii sẽ được thấy sự đa dạng hơn về món ăn trong bữa sáng ạ.

Khách sạn đẹp, phòng nghỉ sạch sẽ và rộng rãi, hành lang trải thảm phù hợp cho trẻ nhỏ chạy nhảy. Nhân viên nhiệt tình và thân thiện. Ưng ý với dịch vụ nhà hàng và thuê xe của khách sạn. Có dịp sẽ quay lại.

Family of 3 from Australia. We stayed in the double family room on level 10. Spacious, clean, warm, double rooms with hot showers and cold fridges. Staff were fantastic, especially the two lads who help with toast and seating at breakfast. Walking distance to night markets and WinMart. Couldn't fault it. We were the only 'western' tourists, but we were made to feel very safe and welcome. I would recommend and would stay here again on our next visit to Ninh Binh.

Plusieurs fois que lors de nos passages à Ninh Binh nous demeurons dans cet hôtel. En centre ville, à 20 m de l'artère principale... Beau cadre intérieur, verdoyant dans les salles de restaurant et breakfast. Grand et propre. Breakfast vraiment copieux et personnel à disposition pour que ce soit agréable. Tous les collaborateurs sont sympathiques. Et si on ne les vit pas comme ça c'est qu'on n'aime pas le Vietnam, car notre sourire est le 1er pas si on veut obtenir non pas l'indifférence, mais leur attention à tous égards. J'ai vu des clients manquer de respect et peut etre que la suite ne leur a pas convenu. Chambre très grande, belle salle d'eau. Propreté partout... Et l'accueil et l'accompagnement pour les projets, par les deux managers est vraiment agréable, sereine... Une anecdote qui montre leur attention : Le dernier matin, nous devions prendre le train. Le breakfast était prévu tôt et il manqua la cuisinière... Ils se sont débrouillés en urgence et l'un des managers est parti nous acheter une bonne bouteille de vin du Vietnam pour s'excuser du retard ! Top attitude Un grand merci Messieurs !

There is a gym and pool. Big room (single). Breakfast was included (Banh my, Coffee and fruits). There is not much around, no restaurant I know of. Big pool with swimming lanes and a big gym (didn’t use).