Hotel Hafnarfjordur dengan Gim

The # of stars rating for this hotel is irrelevant. My wife and I have never experienced such kindness and curtesy well beyond and above the call of duty. Stranded in Iceland due to weather, not an uncommon winter event, and stranded by the poor response and complete lack of service from hotels.com, the front desk staff here jiggered the ir rooms, and found us one. All flights had been cancelled; we thought we had booked, thru htelos.com-they failed, Hotel Vellir came through with flying colors. while waiting in the lobby to see what they could do for us, we were served coffee! When has that niceness been shown to any of us weary travelers recently? The hotel is clean;+ comfortable, with a sports bar attached serving food on a Sunday eve-again no small feat. Breakfast too the next morning-and then kindly called us a taxi. Such hospitality in the hospitality industry- many could observe and learn from the staff here. The Hotel Vellir staff are ambassadors for Iceland- and deserve all the kudos one can muster. (Btw , you've never really lived until you've watch a football/i.e. soccer match called in Icelandic! So cool!) Thank you Hotel Vellir- you helped make what could have been a disaster into a warm and welcoming experience!