Hotel berhampiran Byers Market, Hagerstown

Great service, some details with the cleanliness but no big deal

Friendly staff was what greeted us when we checked in. They were fast in getting us into the system and into our rooms. This place is centrally located and quite near a mall...like practically in the mall's parking lot and surrounded by plenty of dining and shopping options. The bad. Do not believe **********. This place does not have a HotTub. We're not sure if people are getting thrown by Hotels.com's description of a ”Spa Tub”...which could be either a fancy five-dollar word for hot tub, or there's a suite in here that has a ”cuddle and bubble” suite, or that the bath tubs are large enough to lay comfortably in. Either way, if you're looking to soak tired bones in steaming hot water...you're sadly out of luck. The other nitpick is that the actual website for this hotel says that the indoor pool is heated. When we tried, we found out that it was heated perhaps by the ambient temp of the pool room itself. The water was about ocean temp. For Maryland's Eastern Shore, in Early June. Our inner child was saying ”Ah! Just sink in and get used to it” while our outer adults were putting on their best Leonard ”Bones” McCoy impersonation and saying ”Are you out of your Vulcan mind Spock?” That was a bit of a bummer but a nitpick at worst. The rooms were well cleaned and maintained, the beds were comfortable, and for once the pillows were actually soft and fluffy while actually having more support than a folded T-Shirt. Breakfast was nothing special, just typical breakfast stock prepared well. Eggs were good, sausage was tasty, they had bacon (which would forgive a far greater number of sins), individual quiches that were yummy and they had the assortment of cereals, hot oatmeal and plenty of fixin's as well as the waffle maker which is always a welcome sight at breakfast. So other than the pool issue...this is a nice place to stay.

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Hotel was very clean and located right off of route 40

Came into town to visit family for a few days, and Cassandra at the front desk was so sweet and helpful, even gave us some coupons to use at the pizza place next door. Pancake maker wasn't working, which wasn't a big deal because they had other items we enjoyed. Other than that our stay was great, very clean property and having shampoo, conditioner, and body wash already in the shower was a plus...less to pack, which I love!! Definitely recommend 👌

Hotel general manager double charged my credit card and instead of being sympathetic, the front desk attendant was rude and obnoxious. Definitely will never stay here again

What a real hidden gem. My husband is a strong supporter of Rails to Trails bike trails. We wanted to do a few segments of The Western Maryland Rail Trail. Found this beautiful old inn right over the Maryland border in PA. Gorgeous architecture. Tomi, the innkeeper was wonderful. Our room keys were ready and she even let us store our bikes in a back hall. Our room was very clean and comfortable. A bonus was a full size Kerug coffee maker right on the massive second floor landing. Was great to have a cup to wake up before going down to breakfast. We were given forms to fill out with breakfast selection and time for the next morning. Everything was ready when we entered the breakfast room. Ramsay our server was a sweetie. Byron’s Dining Room at the inn is beautiful and we had a fabulous meal. Be aware it is only open Thursday to Saturday. We arrived on a Tuesday and promptly made our Thursday reservation. Awesome pool table in the basement game room and we played every night. Only thing I would mention is that we were in room 5. Nanny’s Room. Beautiful room, period furniture. It was not a problem for us because I’m petite and my husband average size but the shower is very tiny. If you are a larger person I would choose a different room. According to the binder in the room, this room and the one next door used to be connected by a bathroom which was split in two. We definitely plan to return to cycle in the fall and will be our “ go to” place for skiing at Whitetail in the winter.