Hotel berhampiran Hainan Geological Test Research Center Gem Display Hall, Haikou

酒店是新裝修的，進電梯需要刷卡，前台的服務員態度也很好，外面也有免費的停車場停車，樓上有餐廳可以吃飯挺不錯的，房間設施設備也挺好的，房間也大，住的很舒服，值得推薦！！

Haikou akan memilih di sini untuk perjalanan perniagaan, di tingkat bawah terdapat kampung halaman Longquan, yang sangat lazat 🌹Terutamanya masakan Hainan Qiong, makanan laut yang murah 🦞 Yang penting ianya sangat mudah. Rehat terus selepas makan, sangat disyorkan🌹

房間、設施等都好，服務員總體很好，衹是有一個夜間當值的小青年服務員顯得有點心不在焉，講話、禮節等方面希望加強管教；相比之下，人家三亞的如家酒店服務員禮節、談吐等就很到位。

Sangat berpuas hati, kemudahannya lengkap, bersih dan bersih, dan pengangkutannya selesa. Terdapat sebuah pusat membeli-belah besar di sebelahnya. Perkhidmatan penerimaan tetamu di kaunter penerimaan tetamu hangat dan bijaksana, dan yang paling penting ialah harganya berpatutan. Adalah disyorkan untuk tinggal.

Good clean hotel. Breakfast was simple but adequate to tide you over till lunch. Location is next to the Seaview international shopping centre which is ok if you need a local mall to walk around. It’s walking distance to the old street which was a plus.

Comfortable beds. Immaculately clean. Friendly staff. Reasonable breakfast. Great location.

酒店剛裝修 很新 地理位置也很不錯 前台服務員服務態度很不錯 來住好幾次了 設施：qi quan 衞生：很乾凈 環境：很好 服務：不錯 大廳環境很不錯很大

Datang untuk perjalanan perniagaan, bersebelahan dengan Stesen Chengxi, terdapat ramai jelita di meja depan hotel, sikap perkhidmatannya sangat baik, biliknya besar, bersih dan bersih, sarapan hotel di tingkat satu. Terdapat banyak jenis. Secara keseluruhan ia adalah pengalaman yang baik

he Hilton Haikou is a very well located hotel and probably one of the best in Haikou. On arrival there was a heavy rainfall which caused me to get quite wet walking from the taxi to the hotel entrance. I booked the room online via trip for me and my travel companion with the payment in hotel option. Online-Prepayment was not possible. On check in, given that I was very wet because of the rainshower I was quite unsatisfied with the service. First there was apparently some issue, wether I or my companion booked the room because the order of names on the booking showed my name in second place. Also my companion wasnt with me at that time because of a one day delay. In my opinion it shouldnt be a matter who booked the room since both of our names were given, regardless of the order. This issue took some extra time which is very inconvenient if you are dripping wet and just want to rest. Secondly when it comes to payment instead of the 1959 RMB, 2000 RMB were deducted from my WeChat account without any communication about the deviation. I also only realized it later when I already arrived the room and was very confused what the 41 RMB were for. Like I said it has not been communicated to me at all. Maybe a tip or was it meant as a deposit? (Even though it would appear to be a very odd deposit amount and tipping in China is not a thing) I guess from a 5 Star Hilton I could expect accuracy and clear communication when it comes to payment. Which brings me to another downside. Even though my Mandarin is sufficient enough, I was very surprised that at a Hilton of this price category none of the staff at check in nor other employees were able to speak English. So for foreigners who dont speak Chinese this would be a bit difficult. The next day I went down to reception again to ask about the 41 RMB and was offered a refund, yet the reason why it has been deducted in the first place still remains unknown to me. Another small issue appeared at breakfast when I asked one of the waitresses where the tea/ teabags is/are located. I formulated my request precisely in Chinese and the lady was just behaving awkward and walked away. I thought maybe still something would happen, but 10 minutes later still nothing. Luckily I was able to find the overseeing waitress, asked her the same question and found out that the Teabags are not openly presented at the buffet (Which is an unexpected inconvenience for a 5-Star hotel yet again, + the tea choices are very limited) My last complaint is the minibar. I have been at budget hotels before, which offered a free minibar which is refilled every day. Why are there so many things in this Hotel with a hefty price tag. This appears not welcoming given the cost of this Hotel. Especially the price-tag of minibar drinks is outrageous. For example 0.33L Tsingtao Beer 28 RMB…. Speechless. In every shop around you get 0.5L for less than half the price. Now that all my complaints about the service have been mentioned, lets move on to the many upsides of the Hilton: -Great location and rooms -Very good breakfast buffet with many choices -Even better dinner buffet (298RMB/Person) -Great panorama view -luxurious -Some of the staff still did a great job, which is why I still give a 3/5 rating, regardless of previous issues.

The service provided by the staff was great and they were kind to address any issues that I had. The breakfast options were plentiful and they tasted great. I was slightly disappointed when I found out that there wasn't a mini fridge and that the tv network reception was questionable (the screen froze very often). The glass frosting film for the toilets could be improved i.e. cover up a larger area. Imagine bunking with your pals and you could see him/her taking a dump, not a pretty sight. The air-conditioning controller was very frustrating to use as the touchscreen was not responsive. Perhaps it could be replaced with a new unit or a different unit with some physical buttons instead?