Hotel di Plaza Pearl, Haikou

Comfortable clean and new rooms at a good price. As such, it’s a very good for value hotel. However, Breakfast was quite simple and not really delicious or good. Hotel is just opposite a big shopping mall (9 level) so you can eat there and shop there or watch movie there or get foot massage in many places near the hotel. Very well located hotel and convenient due to its close proximity to shopping mall.

Impressed with the usage of AI technology on the room itself. Nice & comfortable room in a pretty decent location. Helpful & polite staff.

Excellent location and large rooms. Breakfast is good. Enjoyed our stay. Except for the Aircon - it seems to stop (or the fan stop blowing) when the temperature reaches the set level (or when higher than 22degrees). We were worried that there is no air in and we may suffocate. We feedbacked to the counter ladies and they promised to come up to check but no one came. This was the same issue for our last stay at Mercure XiAn. We wonder if there is some setting issue which they should share with us when check in? Come December, we have booked Mercure Yu Garden at Shanghai and is now thinking to cancel and switch to another hotel because of this aircon issue. Other than, all is good with this hotel.

Really nice little hotel. Great location. Room was small but I am a solo traveller so it's just right for me. I don't ask for much. Just a clean room, no bedbugs, hot shower and clean toilet and I'm happy. I stayed there 4 days and didn't encounter any noise issues even in the hotel itself. Would stay there again.

Hotel Review: A Family-Friendly Retreat with a Notable Drawback Overall Impression: The hotel seems to be a solid choice for families with young children, offering comfortable accommodations and a satisfying breakfast. However, the lack of nearby amenities might be a significant drawback for those seeking more external activities. Pros: * Family-Friendly: The hotel appears to be well-suited for families with young children, offering comfortable and safe surroundings. * Pleasant Breakfast: The breakfast options seem to be enjoyable and satisfying, providing a good start to the day. Cons: * Limited Nearby Amenities: The hotel's location might be a bit isolated, with few options for dining or activities nearby. This could be a significant inconvenience for guests seeking more variety. Recommendations: * Plan Ahead: If you're staying at this hotel, it's advisable to plan your meals and activities in advance, as there might be limited options within walking distance. * Consider Transportation: If you're comfortable with it, renting a car or using public transportation could help you explore the surrounding area and access more amenities. Overall, while the hotel offers a comfortable and family-friendly experience, the lack of nearby amenities might be a limiting factor for some travelers.

前台小李熱情專業，辦理入住迅速，還耐心介紹了酒店設施和周邊景點，服務貼心。客房乾淨整潔，温馨舒適。床品柔軟親膚，躺上去就像被雲朵包裹，一夜好眠。房間的隔音效果也不錯，晚上很安靜。浴室乾濕分離，熱水供應穩定，水壓適中，洗漱用品品質上乘，散發著淡雅的香氣。酒店的自助早餐豐富多樣，中西餐搭配合理。有鬆軟的麪包、美味的煎蛋、營養的粥品，還有新鮮的水果和飲品，滿足了不同口味需求。餐廳環境寬敞明亮，服務員收拾餐盤及時，用餐體驗佳。退房時，工作人員效率高，還親切詢問入住感受，讓人心裏暖暖的。這次入住維也納酒店，無論是環境、服務還是設施都無可挑剔，給我的旅程增添了許多美好回憶。下次出行，維也納酒店依然是我的首選，強烈推薦給大家！

這真的是一家寶藏酒店，全家人都給出了五星好評，絕對值得推薦！我們下次來海口還會選擇住在這裏。 服務：小林管家為我們辦理了入住，安排了温馨舒適的房間，還主動提供了周到温馨的各種訊息和幫助。保衞部貼心地將我們車的前後擋風玻璃都擦乾淨了，並留下了問候的卡片，有温度的服務往往都體現在細節裏，點贊👍 衞生：房間、走廊的衞生真的超級棒，我是對入住衞生要求比較高的，但這裏真的滿足了我的高標準，為保潔部點贊👍 設施：2024年的新酒店，從大堂、餐廳、走廊、房間，所有的設施都很新、有品質且乾淨得體，特別是房間，乾淨、明亮、有品質，有單獨的客廳、房間，滿足家庭成員分區活動休息的需求。 餐飲：酒店的早餐非常豐富、有品質且美味，補菜非常及時充足，環境佈置裝飾也很雅緻，全家用餐都很愉快。 環境：酒店周邊出行、購物、吃飯都非常方便，酒店自有停車場，入住時提供車牌號，可以免費停車。酒店附近有家海口很火的老爸茶 — 聚福安，非常不錯，值得推薦！

Atour light is a great hotel even though its not as big as other hotels. I like to praise the staff'for their positive, helpful attitude. I am satisfied with their service, especially a young man by the name of Yan Yee who goes beyond his duty to help with translation of english. Assist in booking our cab and assist especially with the mandarin address which we were clueless. Kudos to all the front line staff and ground staff who were very helpful even when they were busy. A young cheerful lady staff (did not get her name) was also very helpful too in helping us on our final day of checkout when we have difficulty with the didi booking App. We very much appreciated their fantastic service, the past few days of our stay here. Keep up the good job. Your management should be very proud to have such a great team. Our 4-nights stay here was made pleasant. We wish to thank the staff, senior staff & everyone for the service rendered. Our rooms are 1306 (me) & 1307 from 20-29th Nov 2024 and we are from Singapore. 👍🙏

Great location with very helpful staff especially the reception desk who is very keen to help and provide info on places to eat, transportation etc. The double bedded room has curtains between the see through glass toilet and bathroom and bed area which provide some privacy compared to the Family room. Beds are very comfy and clean. One of the double bedded room had smoke smell and when we brough it to the reception desk, they were very prompt and helpful in removing the odour. Highly recommended place to stay for people who don't mind climbing stairs to their rooms.

設施：齊備 適合家庭出行 衞生：乾淨整潔 邂逅海口·精緻伴手禮: 免費提供一份海南特產小吃 老闆很貼心 環境：周邊交通便利 配套設施齊全 公寓式住宅 服務：管家服務周到 24 小時管家服務