Pullman Hai Phong Grand Hotel

As always, staffs are really friendly and supportive throughout checking in and out. Love their large selection of foods for breakfast. Super easy for getting around downtown Hai Phong for street foods. Definitely come back again.

Hotel locates in a very convenient place, rooms are clean, new, good & quick service. Staff handle request very fast & nice. The view is very nice. Overall is very excellent service & I am good memory there.

Luxury, amazing experience at Pullman Haiphong. The launge is superb. The service is always great. I spent the new year eve in the skybar as well, definitely some good memories will be cherished for a long time!

I always stay here during the time I am back home town with my family. Staffs there also very friendly and helpful, specially miss Thơ from receiptionnist.

Amazing hotel for our business trip in Haiphong. The service, the amenities and above all: the swimming pool!!!! And breakfast 😍😍😍😍

Great hotel. Feels very new, fancy public areas and rooms are nicely decorated and very clean and fresh. Balcony was a nice thing also. Location is not that bad but there was a really annoying trumpet playing early morning from the nearby military compound. Otherwise no noise from street or corridor. Staff was good and mostly helpful but check in and out a bit cumbersome. Breakfast options really amazing. Also had some drinks and snacks at the rooftop bar but plenty things sold out. Would definitely come back but then try get a room facing the other side away from the trumpet people.

The experience of staying here a month ago was very good, so this time I still prioritized choosing to stay here. Unfortunately, out of the 4-day accommodation, I encountered 2 days of unpleasant experiences. Actually, this hotel's hardware and renovation facilities are top-tier in Hai Phong, which is also the hotel's strength. However, I believe the hotel's core value lies in guests experiencing professional hospitality from service staff (including verbal respect and the ability to recognize whether someone is a guest). The hotel lobby service staff, as frontline personnel, need to work harder to improve. Otherwise, having guests' accommodation experience affected by service staff's inappropriate words and actions is truly counterproductive and wastes such excellent hardware. I hope the hotel can make improvements. This definitely affects guests' choice for their next stay and their recommendations to friends.

Excellent view with nice rooftop bar with the great view !

My favourite hotel in HP. My second time staying and will continue to book this hotel. It’s beautiful, extremely comfy beds and lovely staff.