Hotel berhampiran 堂ヶ島渓谷遊歩道, Hakone

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.

酒店服務設施非常的棒，特別是晚餐的環境，落地窗外面是美麗的風景，晚餐的搭配非常精緻，大廚的菜單和擺盤很驚艷，房間內的洗漱用品很高端，入住體驗非常棒

The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.

房間不錯，位置就在車站旁邊非常方便。附近也有很多美食。房間冷氣是可以自己調節非常好！缺點就是WiFi 不行，一直斷，兩晚都一樣的情況。還有電梯是整座大樓一起使用很繁忙，常常都需要等很久。

The service and attitude at the front desk are very good. The hotel is clean and comfortable. We also booked private baths at the hotel. Gotemba premium outlet is within walking distance. It's just a pity that we couldn't see the complete Mount Fuji on the day we arrived.

Our room was a moderate twin room on 3/F (facing the podium car park which means no view). The room design was good - overall the room size was small (even in tokyo standard - not any bigger) bathroom was even smaller but still provides the essentials that you need. The hotel is more a business hotel which offers everything that you need (free yakult, ice bars, hot coffee, chocolate, ramen, comics corner, and more), hotspring and footbath. Everything you can name, just go and get them/ experience yourself. I appreciated the fact that the hotel has tried to put everything together in a compact space. There are 3 areas for free car parking, each of which is not big - the nearest car park 1 adjacent to the hotel is always full after 6pm. However, there is still no need to panic as another parking area 2 is just nearby (like 2 min walk). Breakfast was just okay - mostly Japanese with limited western choice. Last entry for breakfast is 9am which is very early, making the restaurant always packed during 8-9am. For the 3 nights spent there, our family of 3 had to sit on bar table for 2 days and queue outside to wait for a table (10 mins) on the last check-out day. The waiting was not a very pleasant experience afterall. During the Christmas holiday, the restaurant has also reached its max capacity and life would have been easier for staff and guests if they could extend the breakfast hours till later like other hotels at 10:30am. We will want to try other hotels in Gotemba next time.

The hotel is a bit far from the main street, and near a small river, which always promises a good start to the day. Wi-Fi network is perfect on all premises. Dinner is dominated mainly by traditional Japanese cuisine with some dishes with a western flavor. The list of ”Shotu” is satisfactory while wine-lovers would be disappointed. Suttle bus service is available from/to the Yugawara station. Since check-in starts at 14:00, an hour earlier than normal hotels, you can enjoy ”Onsen” for longer. Don't miss outside ”Onsen”, where lots of stars and planets gaze at you at night.

整個住宿體驗十分良好，環境景色實在太美麗，夜晚的BBQ和營火令人感覺很放鬆，家人朋友都很滿意，而且距離十国峠展望台很近，幾分鐘路程便有不一樣的景色。 泊位闊落對自駕遊旅客友好，但入口位略窄，駕駛如Alphard大小的車輛可能會有些吃力，不過應該夠過的。 絕對係一個會encore的住宿。

Hotel is located next to Expressway, a bit outskirt about 30 minutes drive from Gotemba at night very quiet. Hotel however is clean and comfort, have a public bath, the buffet breakfast is cheap 1200yen per person with reasonable food quality. Hotel restaurant have clear view of Mount Fuji, offer free parking.

Walaupun sesetengah orang mungkin berasa sukar untuk melakukan daftar masuk dalam talian tanpa bantuan meja depan hotel yang 'betul', kami tidak menghadapi sebarang masalah. Kami boleh menyerahkan butiran peribadi kami melalui telefon bimbit kami di mana-mana sahaja pada bila-bila masa sebelum tiba. Kemudian apabila tiba, menggunakan PIN yang dihantar ke e-mel kami, kami boleh memasuki pintu masuk dengan lancar. Di lobi, terdapat tablet, untuk setiap tetamu mengambil gambar mereka untuk pengesahan maklumat yang telah kami serahkan terlebih dahulu. Kemudian kami disambungkan ke pusat panggilan yang bertanya kepada kami beberapa soalan mudah kemudian ia selesai. Kami suka bahawa terdapat aliran percuma minuman panas & sejuk, alkohol dan bukan alkohol, coklat/gula-gula/kacang jepun percuma tersedia. Kami adalah kumpulan 7 orang, jadi kami menggunakan ruang bersama untuk makan kami. Bilik-bilik adalah besar untuk standard Jepun dengan sinki kecil, meja makan dilampirkan. Setiap tempahan disertakan dengan tempat letak kereta. Tempat letak kereta hanya 2-3 minit pemanduan dan kami hanya meletak kereta mengikut nombor bilik kami. Saya tidak boleh lebih gembira dengan penginapan saya di sini dan pasti akan mengesyorkan rakan-rakan untuk tinggal di sini.