Hotel berhampiran Wasserfall Hallstatt, Hallstatt

The view is fantastic. I couldn’t imagine what I experienced in these three days. It is near the train station. And have connecting ships and buses to the Hallstatt city centre. It’s very convenient. The staffs and nice as well!!!

Very nice resort with spacious compound, and very convenient. We took a boat from the resort to Hallstatt, 10 euro per person. From Hallstatt, there is a public bus taking us right to the bus stop in front of the resort. However, I was quite disappointed with the wrong information in trip.com regarding the rooms. Intially I wanted to book a chalet with 2 rooms as we are a group of 2 couples. When i made the booking, trip.com website stated that 1 room can fit in max 2 persons. So naturally i had to book 2 rooms. When i arrived that the resort i was shocked to find out that I was misled to pay for 2 chalets with 4 rooms! We didn't use the other chalet of course. It was totally unfair that because of the wrong information in trip.com, we have to pay for 2 other rooms that we didn't need at all. I am asking for compensation from trip.com regarding my loss and it's been 4 days and i am still waiting to hear from them for a solution.

An sich ein ganz schönes Hotel mit nettem Personal. An der Rezeptions dauert der Check-In usw. irgendwie ganz schön lange. Beim Skilift ist man schnell, nur einen Busstop weg. Leider doch eher Massenabfertigung beim Buffet. Abendessen war ”naja”. Suppe und Salat lecker, dei Hauptspeise eher Kantinenessen - das hat leider Buffet so an sich. Das Frühstück ist schön reichhaltig und abwechslungsreich. Für die Größe des Hotels ist der Wellnessbereich eher klein geraten. 2 Saunen, das ist ok, aber leider recht wenig Liegen und auch nicht abgetrennt von den Duschen. Also so richtig entspannen kann man eher auf dem Zimmer. Wir hatten nachts einen fehlerhaften Feueralarm und standen nacht um halb 2 im Schlafanzug bei frostigen Temperaturen draußen. Leider gab es auch auf Nachfrage kein Entgegenkommen des Hotels. Wenigstens die 20€ Getränke hätten sie uns kulanterweise erlassen können. Klar, wahrscheinlich kann das Hotel nichts dafür, aber wir auch nicht und das hat uns schon geärgert. Wir kommen nicht wieder. ------ In itself a nice, modern hotel with friendly staff. At the reception, the check-in etc. somehow takes quite a long time. Your fast at the ski lift, just a bus stop away. For the size of the hotel, the wellness area is on the small side. 2 saunas, that's ok, but unfortunately very few loungers and not separated from the showers. Unfortunately, it was more of a mass processing at the buffet. Dinner was ok. Soup and salad were delicious, the main course was more like canteen food - unfortunately that's what the buffet is all about. The breakfast is rich and varied. We had a faulty fire alarm at night and stood outside at half past one in our pyjamas in freezing temperatures. Unfortunately, there was no accommodation from the hotel when asked. At least they could have waived the €20 drinks as a gesture of goodwill. Sure, it's probably not the hotel's fault, but neither can we and that annoyed us. We won't be back.

這個是一個家庭青旅 屋主看起來大概60多歲 對哈爾施塔特很瞭解 checkin會跟你講很多旅遊路線 給你一堆時刻表 就是入住時會説有提前發一個self-checkin的email 實則完全沒有 他拿我手機找了半天確實沒有 但是無傷大雅 床挺舒服的 床品很套好了並且很乾凈 青旅中的一股清流 值得入住 性價比超高

Beautiful chalet and spectacular view, calm and private, with many opportunities for nearby activities. Great and very friendly service in reception as well as in the restaurant. Speciall approatiation for breakfast and outside bathtub.

這次是歪打正着。我們本計劃訂Hallstatt,但訂了這個湖邊的度假酒店。酒店風景特別漂亮，站在小木屋的陽台，湖光山色盡收眼底。秋天的早晨，空氣似乎是甜的，每次起來都想多呼吸幾口。最大的亮點是酒店帶有廚房，為了滿足中國胃，我們去超市買了一些食品，自己做了幾頓中餐。這次去Hallstatt大約30分鐘，駕車還是方便的。下次度假會選擇此度假酒店。

Strange hotel, great location but not much to it . No bar in the actual hotel, it's on on the front, in a separate hut on the street. The rooftop pool is ok but no bar to order drinks. The room we had was pokey, the double bed was tight to the wall on one side so that person had to climb to the front of the bed to get in & out (several rooms like this so reception staff say) Our error for not checking on the room size but having stayed all over Austria we have never had a room so small, Paying £200 per night it's a joke! Won't be coming back, lovely resort though and friendly helpful staff....