Tru by Hilton Ha Long Hon Gai Centre

Me and my wife lived ion the 6 level! The view was buildings and a small part of mountain! The room was clean! There were 2 big soft pillows for a person and the bed was middle soft, definitely not hard like mostly in Vietnam hotels!

Great location with a cheerful staff who know English as well. The hospitality is over the top.You'll .love the modern rooms. A special shout out to Sophie who does everything. .aid service was excellent and always with a smile. You cannot beat the laundry room amenities with the Maytag washing and drying machine...commercial grade. I vote it the best laundry facility in Vietnam.

We are a family of four, including two children (ages 3 and 4). I originally booked a King room; however, the hotel is requiring us to book a second room. They stated their policy only allows a maximum of two adults and one child per room. In the end, I was forced to book a second room, which effectively doubled the price of our stay. The soundproofing is nonexistent, and the bathroom feels like a flimsy, low-quality portable unit.

The manager greeted us with a warm welcome and checked our room and gave us an early check-in. No complaints about the nice breakfast Buffet and they always ask if you want to let them make noodles and chicken for you. After checking out, we were waiting downstairs for a taxi, and the same manager stopped in, assisted us with our taxi.    The manager is very qualified In the hospitality industry. Thanks

Friendly staff and really beautiful view. Coming here second time and definitely going to.be back

One problem was the lobby being on the 9th floor - it was confusing when we first arrived. But apart from that - Amazing views! Super friendly and helpful staff. Good breakfast and all the facilities we needed during our stay. Oh, cool artwork everywhere too :)  No hesitation in booking again. 

Service and food was good. Location and view was amazing. Close to sea view and vincom plaza is just 5 minutes from hotel. Modern hotel. I like it.

Me and my family love this hotel so much! The room is so clean and cozy. I did sleep well every night. The staff is so helpful, so kind and so very caring if i have a chance to go back to halong again i will definitely choose Sojo halong!!!!

Gotta give props to the staff. I stayed 1 night in the middle of the Yagi typhoon. It was crazy that day, but the staff made everyone safe and they were all attentive to customers. The room was very tidy and clean as well.