Hotel berhampiran Chamal Rajapaksa Children' s Park, Hambantota

- Rooms (cleanliness, amenities..) 5/5 - Food (varieties, hygiene, presentation, availability, etc) 4. 5/5 - Service/friendly staff 5/5 - Facilities (pools and other activities) and entertainment 5+/5 🎖🎖 - great place for children and families 5/5 Price is above average but it feels worth the every penny spent Really liked the extra servicing round you do in the evenings to check/refill room amenities. ✨️ Thank you @Navin for servicing the best masala chai I've had for a while every morning 😊

Pantai di hotel terlalu bergelombang untuk berenang dan hanya dapat berjemur di bawah sinar matahari. Tetapi tidak jauh, ada pantai awam lain yang berjarak lebih dari 100 meter, di mana anda boleh berenang. Terdapat banyak pilihan untuk sarapan dan makan malam bufet, dan rasanya enak. Sudah tentu, ada kesilapan yang berlaku, seperti bahu daging lembu yang terlalu mentah. Terdapat sedikit perkara untuk kanak-kanak berhibur. Terdapat bilik permainan di mana anda boleh menggambar, menonton TV, bermain permainan, dan lain-lain, tetapi penyelenggaraannya tidak begitu baik. Perkhidmatannya umumnya baik, diantar. Walau bagaimanapun, terdapat lebih banyak bahan untuk pertunjukan, dan beberapa butiran perlu diberi perhatian. Secara keseluruhan, nisbah harga / prestasi rata-rata, dan ia harus dilakukan.

My original plan of a 1-night stay turned into 3 nights purely based on the property and the team. The rooms are spacious and well appointed, with clean linen and towels. The wooden floors are a nice look and feel. The air-conditioning works very well. An unbelievable amount of space for work / lounging. The room itself has a work desk which is perfect for remote work. The balcony is small but functional, and overlooks the majestic Tissa Lake. Spacious terraces on the 1st and 2nd levels as well as a rooftop with spectacular views of the surrounding fields and the lake. I got plenty of work done and attended web-based meetings in peace, against an amazing backdrop. At the end of the day it is the people that make a difference, and this is where Yasith and his team were exemplary. From his kind, attentive service to the care he displays to guests and the property (and of course by the way he treats Kalu, the adorable orphaned puppy), Yasith leads from the front. I noted among other things his meticulous bookkeeping skills, which is a rare find for any property. Suffice to say I have found my stay whenever I return to Tissa. What better place for a morning/evening stroll than the bank of Tissa lake. For any reasonable person willing to stay at a 3-star hotel and not expect 5-star amenities, Serene Park Hotel by Ark has all the right things in place. Full disclosure, I did not have any meals at the premises; as I am very familiar with Tissa I enjoy the many local options available nearby.

The hotel is located in a great location, close to Yalla Park. Our room had a beautiful view of the lake. Many thanks to the manager who helped us organize our safari. I want to point out the strange behavior of the ladies at the reception. Not customer-oriented.

We selected Kithala Resort for a 2-day getaway. We required a place that suited all members of our family - youngest being 3 years to the eldest being 87! :) And Kithala delivered!! The hotel is located in a nice area very close to Tissamaharama town and Tissa Wewa. Easily accessible by Expressway from Colombo. The food was top notch! Rooms and other areas were clean, airy and comfortable. The pool was clean and nice too. They have one Suite Room (which we booked). The deluxe rooms are lovely, but the Suite Room is very spacious with a separate living area and 03 balconies. But the real highlight was the service. We spent two AMAZING days at this property being spoiled by their lovely staff! :) Kithala Resort is gifted with a dedicated, hard working team. All smiles! Surangi made sure our special requests for accessibility and comfort for our grandmother was met. It was my husband's birthday, and they offered a complimentary cake to celebrate. Amali offered the best service at meals. Our picky-eating 3-year old had enough options at meals, but they offered to prepare anything we requested. A big THANK YOU! From the housekeeping staff to the management, it showed that they made it their mission to make sure the guests are happy, relaxed and well looked after. Whatever special request we made, they delivered! This stay was one of the most relaxing local stays we had. We recommend Kithala Resort to anyone, and sure hope to visit again!

The hotel is not that simple to get to. Once you leave a nice hard top road, you have to drive down a long dirt road for about 10 mins to get to the hotel itself. That road can become a bit flooded if it rains hard - as it did on one day we were there - and that can prevent some guests getting in and out of the hotel. We’d had a lovely quiet evening meal one night and only found out afterwards that there had been a large group due in but couldn’t get down the road. Generally, it’s ‘normal’ vehicles and buses that bring people but, on occasion, a 4x4 would be better. On the days we arrived and left the roads were passable but you could see how they become easily impassable with rivulets running across it. The hotel though is lovely. The old one was washed away in the tsunami but the replacement looks strongly built, with its exposed concrete and stone construction there for all to see. That doesn’t make it cold and like a factory though. Far from it. It feels like it belongs where it is and its appropriate for a climate that varied between sun, wind and heavy rain whilst we were there. Whilst there are bedrooms on the ground floor (plus the gym and spa), most of the hotel’s common spaces are on the top floor, where reception, the bar and a la carte restaurant are. The main restaurant is one floor down, which has a nice view from the verandas around the outside. We had drinks in the bar on a couple of evenings, choosing to sit on the covered balcony as the indoor space - complete with pool table - whilst lovely was rather cold. The cocktails we had were really well made and come with our recommendation. We didn’t try the a la carte restaurant. Frankly, there was no need to from a food perspective. It was excellent all the time in the main one. The hotel tends to get large groups stay, who like to sit together (and create quite a noise), so the main restaurant can get quite noisy. The a la carte would offer a break from that as it’s in its own, quiet space. We genuinely couldn’t fault the food at the hotel. Breakfast always had a large choice ranging from cold offerings, cereal and salad, through to traditional Sri Lankan and hot western options. Tea and coffee was to order whilst you helped yourself to juice. The story was similar for evening meals too. If anything, evening meals catered less for western palettes and more for the Chinese guests that frequent the hotel. There were always lots of local Sri Lankan dishes too, which were simply delicious. All the hot food was outside the main restaurant space, under cover, with much of it being cooked in front of you. The cold starters and desserts were indoors. I have to say, one odd highlight was the soups. Every night there were 2 soups on offer and they were really good. I did have a tiny bug bear sometimes, which correlated with the busiest nights. That was the staff were a little too keen to clear plates. On occasion, you’d literally be chewing still and hadn’t quite put your cutlery dow

Bungalow was well appointed. Plug sockets where not all working. Side lamp was held together with sellotape and did not work. Staff were helpful and polite. There was some delay on check-in while the room was prepared. Queried were dealt with professionally. Short power cuts were experienced while in the restaurant and a candle lamp was provided, which the exploded on the table. No one was injured. Food was well presented and cooked fresh. Evening curry had one dish which proved unexpectedly hot. Overall an enjoyable stay in pleasant surroundings.