Hotel berhampiran Nimalawa Aranya Senadanaya, Hambantota

Bungalow was well appointed. Plug sockets where not all working. Side lamp was held together with sellotape and did not work. Staff were helpful and polite. There was some delay on check-in while the room was prepared. Queried were dealt with professionally. Short power cuts were experienced while in the restaurant and a candle lamp was provided, which the exploded on the table. No one was injured. Food was well presented and cooked fresh. Evening curry had one dish which proved unexpectedly hot. Overall an enjoyable stay in pleasant surroundings.

房間官網圖片says it all 但有個驚喜是family cocoon 原來房價除了主卧還附帶一間雙床房，原意是給大一點的小朋友自己獨立一個小房間。 allinclusive吃的非常好 海鮮 牛扒隨你選 口味選擇在線的。以這個品質的餐飲來説早午晚三餐在上海值2000+ 設施方面除了公區有個大一點的游泳池 還有library spa 其他就比較欠奉。 酒店相比旁邊hilton就是多了safari excursion， 一程大概3小時 衹有早上530 和下午3點。 因為兩個時間段都不太合適 後來跟管家資本主義了一下就安排了單獨一車去。雖然看下來整個yala碰到的動物還沒遊客多，但至少都看到了豹子 大象。看就10分鐘但路程佔了一大半。不過酒店安排的這個guide是動物學的本科生還是比較專業。 雖然每天都帶團但見到動物還比我興奮。非常熱愛這份工作佩服 酒店是dilmah老闆投資的，對就是賣茶葉的dilmah。 走的時候還送了一罐老闆大頭像的茶葉作伴手禮

This is a nice hotel, the rooms are very good, there is a lovely pool and the staff were lovely but for a 4* hotel we did feel let down on several occasions. We are reasonably seasoned travellers and know about the things that can happen in Sri Lanka which we are visiting for the third time. One of the main things that went wrong was the transport that the hotel arranged for us from Ella, I had clearly specified in writing that we wanted a vehicle big enough for 4 adults + 4 suitcases + 4 hang baggage when booking several months before. I followed this up, again in writing, a couple of days before our journey with the same information and was assured all was OK. The car that did turn up was way too small, resulting in a wasted journey for the poor guy that had driven for 2.5 hrs to get to us. The manager put the blame on another company for messing up but I think that he should have made sure that the vehicle we were getting was adequate. To his credit the situation was put right but this shouldn’t have happened in the first place. As I’ve said, the hotel itself is very nice indeed. The staff are really lovely but many didn’t speak any English so communication was very difficult when ordering, eg we just avoided having kottu (a Sri Lankan meal) bought to us when all we wanted was a coke. I can understand this is in a one or two star place but for somewhere that portends to be a cut above then I think that the customer can expect to be able to communicate. It was the same with most of the reception staff, some basic training would I think go a long way. Food was ok but I had to send a meal back because the fish I’d ordered was overcooked to the point that it was charred and brittle. The internet was lamentably slow and was frequently non existent. This should not be a problem even in Sri Lanka as we had good connections for the other 6 or so places we stayed of lesser rating. We only had hot water for 1 out of the three nights we stayed, when we mentioned it, it was fixed so probably just someone didn’t turn the water heaters on. Again, we’ve travelled around a bit and stayed in basic hotels and know that things may not materialise as you wish, but when one does decide to splurge a certain standard is expected. We were asked at checkout if our stay was up to standard and we told the person on reception about what had happened, he was obviously senior and spoke reasonable English. To his credit he was very apologetic and we were given some money off our food and drinks bill however we would have much preferred that the hotel lived up to its star rating. With a few tweaks this could be an excellent hotel, so up to the management really to do their bit!

The hotel is located in a great location, close to Yalla Park. Our room had a beautiful view of the lake. Many thanks to the manager who helped us organize our safari. I want to point out the strange behavior of the ladies at the reception. Not customer-oriented.

My original plan of a 1-night stay turned into 3 nights purely based on the property and the team. The rooms are spacious and well appointed, with clean linen and towels. The wooden floors are a nice look and feel. The air-conditioning works very well. An unbelievable amount of space for work / lounging. The room itself has a work desk which is perfect for remote work. The balcony is small but functional, and overlooks the majestic Tissa Lake. Spacious terraces on the 1st and 2nd levels as well as a rooftop with spectacular views of the surrounding fields and the lake. I got plenty of work done and attended web-based meetings in peace, against an amazing backdrop. At the end of the day it is the people that make a difference, and this is where Yasith and his team were exemplary. From his kind, attentive service to the care he displays to guests and the property (and of course by the way he treats Kalu, the adorable orphaned puppy), Yasith leads from the front. I noted among other things his meticulous bookkeeping skills, which is a rare find for any property. Suffice to say I have found my stay whenever I return to Tissa. What better place for a morning/evening stroll than the bank of Tissa lake. For any reasonable person willing to stay at a 3-star hotel and not expect 5-star amenities, Serene Park Hotel by Ark has all the right things in place. Full disclosure, I did not have any meals at the premises; as I am very familiar with Tissa I enjoy the many local options available nearby.

Prachtige plek met een gezellige rustige binnentuin, heerlijk eten en drinken (aanrader: de tropical milkshake) en vriendelijk personeel dat voor ons een prachtige safari regelde. Het grote zwembad ligt apart in een klein paradijsje aan de andere kant van de weg (op minder dan halve minuut lopen). Kamers zijn fijn en airco-gekoeld. Tip: kies voor safari in Yala Block 5. Wij waren één van slechts zeven jeeps die dag, en zagen alles wat we wilden. Details, maar de kamer kan net wat mooier en slimmer aangekleed: tafeltje naast het bed zou fijn zijn, de lampen zijn fel maar met de luiken dicht is de raamloze kamer erg donker.

Nice hotel and great value for money - we really enjoyed our stay here. The hosts are very welcoming and the pool area and garden is very nice. We stayed in the tree house and it was very clean and had a nice balcony. The hotel organised a safari for us and even organised for another hotel guest to join us to reduce the price. The safari was very good and I would recommend booking through this hotel. The hotel also helped us to book a reasonably priced taxi to our next location. We also used the hotel restaurant for breakfast, lunch and dinner. The food for each was great and reasonably priced. If you’re looking to come here for a Yala National Park safari, I would recommend staying here!

The Resort is very beautiful. The rooms are comfy and spacious. I have uploaded some room pictures you can see in that the rooms are nice. The main attraction is the property itself. The Resort is lake side with beautiful landscaping and design. On the first floor the is lounge and billiards room where you can chill. On the second floor ( Terrace ) there are multiple small rooms, lounge, fitness centre and spa created for meetings, leisure and relaxing. There is pool on the ground floor overlooking the lake. Which is perfect in the morning. This property is to enjoy the Resort itself. You can definitely stay here. It is worth the money.

Wonderful in every way. The location is amazing, the beach and pool are beautiful, the food is good and because they do not have the mandatory buffet like all the other hotels and resort seem to offer, you can actually order what you want and even save money. Like the other reviews mention, this hotel is a real gem - you'll spend a little more than you might for some other hotels in this area, but you will not be disappointed in the rooms, the wonderful staff, the cleanliness, the pool, etc. We'd love to come back and have recommended this place as a must-stay for people traveling around Sri Lanka.

Pantai di hotel terlalu bergelombang untuk berenang dan hanya dapat berjemur di bawah sinar matahari. Tetapi tidak jauh, ada pantai awam lain yang berjarak lebih dari 100 meter, di mana anda boleh berenang. Terdapat banyak pilihan untuk sarapan dan makan malam bufet, dan rasanya enak. Sudah tentu, ada kesilapan yang berlaku, seperti bahu daging lembu yang terlalu mentah. Terdapat sedikit perkara untuk kanak-kanak berhibur. Terdapat bilik permainan di mana anda boleh menggambar, menonton TV, bermain permainan, dan lain-lain, tetapi penyelenggaraannya tidak begitu baik. Perkhidmatannya umumnya baik, diantar. Walau bagaimanapun, terdapat lebih banyak bahan untuk pertunjukan, dan beberapa butiran perlu diberi perhatian. Secara keseluruhan, nisbah harga / prestasi rata-rata, dan ia harus dilakukan.