Hotel berhampiran Gourmet Meats Ltd, Hamilton

First off, we had booked our hotel months before we visited and had paid in advance on a credit card. One which were in the midst of closing out with our bank btw. Bad us for not realizing that you cannot use a Visa Debit for incidentals. I use my Visa debit everywhere without issue. Even in the US but not acceptable here. And paying cash is not acceptable currency anymore for hotels either. So after doing a lot of running around, that issue was resolved. Funny, they’ll take your money via Visa debit to pay for the room on the site ???? And we weren’t the only ones having an issue with checking in for similar issues. Then the room. Not worth the money we paid. Dull and dingy. Stained carpets, curtains look dirty. Completely weird set up. TV off to the side not in front of the of the bed? Bad part of the city too. Only good thing is that it was close to The First Ontario Centre which was very close as we were going o a concert. If we were ever to go to another concert in Hamilton, I’d drive the 45 mins to Niagara. Much nicer rooms at half the cost.

We had a spacious room with great beds and pillows. The staff, from check in to check out at week later were friendly and helpful, making recommendations of where to eat and where to walk in the local area. The housekeeping staff were wonderful and very friendly. One particular standout among the staff was Janet in the Loft Lounge. After one visit to the lounge she remembered my drink choice and had it ready in hand on my next visit. Janet went above and beyond when serving a large group of friends when we met in the lounge following convention meetings. Thanks as well to the friendly staff in Chagall's restaurant when we stopped in for breakfast on a few days of our convention. If back in Hamilton in the future, the Sheraton Hamilton will be my hotel of choice.

This hotel is just over a year old and still looked and smelled new. We chose it because of an indoor pool and the later than usual check out time of 12:00 pm. There was a single front desk attendant and a long line formed at check-in time. Unfortunately, the pool was out of order for our stay. We were told that we could use the one at a sister hotel that was a ”short walk away”- totally missing the point of an on site pool. The 11th floor, corner room had lovely views and was clean and fresh. Lighting was poor for reading on the sofa. The breakfast space was large and lovely and had a variety of seating including booths, tables and a bar type overlooking a street view. However, food quality and selection was poor compared to other ”breakfast included” places I've stayed. The bacon and scrambled egg containers were allowed to be empty. Scrambled eggs were yellow but otherwise did not taste or resemble real scrambled eggs. The bacon was undercooked. Everything you use is garbage-plates, cutlery, cups. How out of touch is this, especially for a new facility and one that promotes ”green” practices in the room. The knives were so flimsy you could barely spread butter. Is it really too much to provide real tableware? Parking is underground and is spacious and well lit. The $15/night cost is only revealed by drilling down on website amenities. All in all, this stay was only memorable for its disappointments.

Great location, walking distance to downtown Hamilton. Gorgeous home, home away from home. Has everything you would need in a home, Tanya and Tim thought of everything, you will have everything you will need for your stay - everything you would ever need in the kitchen and bathroom and bedroom. Clean and very beautiful home with great character, would surely be the best place to sleep at during the hot summer. I highly recommend this place. It is not a hotel but one gorgeous home with amazing hosts and everything you will ever need.

I just stay at this hotel and I am impressed about everything. Very fast check in/out, very clean rooms with everything you need ( minifridge, kcups coffee maker, big tv), everything looks new and no bad odors like in many other hotels. Close to QEW Hgwy is worth to stay here.

Nice and quiet hotel. Spacious, clean and updated room. Friendly staff. Good complimentary breakfast. Really good coffee which is available all day for free. Bonus you can sign in to your own Netflix. I would recommend this hotel.

So pleasantly surprised. Stayed overnight cause husband had flu and didn’t want to get exposed before my holiday. Received a beautiful greeting upon arrival. The hotel is very clean and the room was tidy and spacious. More importantly, the beds and pillaged were super comfy. Great stay. Would highly recommend.

Well, it’s been a huge turnaround from our very first experience and each and every Stay just keeps getting better. We are platinum elite guests, which afford us benefits e.g. upgraded room, $10/ guest plus one, among other things. We love this hotel for many reasons, it’s a Marriott which is generally consistent, the Marriott bed is thee best, the rooms are large no matter what option you choose including the standard room, and I have anxiety. My favourite room surprisingly, and in order is the deluxe corner rooms, the full 1 bedroom suite which is a huge treat, (two full showers one with bath) in same bathroom, it’s massive) and connects to a kind standard room. Then, the Junior Suite. Each room is modern, and up to date. The one thing I wish all hotels had was access to “connect my device.” I’m not sure if the use of this system across Marriott brands is being removed entirely but I do know that some hotels within the brand offer it. Unfortunately, not here. They do have Netflix, Amazon Prime and stream. One odd thing we’ve had happen and not sure why this is, as we never felt compelled to ask, is why the tv just shuts down in the middle of any program/ streaming. And, although the tv message comes up on a screen saying hit “ok” to continue, it doesn’t matter how many times you do that, it still shuts off hmmm 🤔 Of all the Courtyard hotels that we’ve stayed in, this hotel is thee nicest in comparison. The Bistro has a whole host of items. You can review the menu in room on the tv, and you can order over the phone albeit you need to pick up. The food has always been great, breakfast, lunch and dinner. The staff always get it right too! Lol We stayed last weekend (28-30) and upon check in got upgraded from a standard king (using points) to a deluxe corner - more spacious and the layout is fantastic. Upon, entry to the room we received the sweetest gesture of small snacks, and waters. So thoughtful. And, it’s each and every time! Now, we’ll be sad if we don’t get it. Lol JK! We know we’re appreciated and feel the genuine care of the team. When we checked in the staff heard me and came out to say hello making us feel extra special. Not needed as we know time is valuable. But, thank you! We appreciate the all of it. They have gone way beyond the extra mile! Oh, and, upon arriving to our room, and in past we have made requests for robes and slippers (mostly for my husband, to arrive this past weekend to two sets of each on our bed like a little welcome home! Awwww makes the day that much brighter to know that the staff took time out of their day, anticipating our need without even asking this time, albeit we didn’t need but husband still used them, just shows the thoughtfulness. It truly is the little things! Thank you! We shall see you this weekend, again! Also, It has become our new hotel, for attending Toronto FC soccer matches in Toronto. We would stay in Toronto right down town (at one of our fav hotels, ever) the hospitality 💋 anyways,

Rooms are nice and spacious. Fridge and microwave are in room which was a nice touch. Friendly front desk and maid staff.