Hotel berhampiran Shearlea Acres Farm Market, Hamilton

Hotel is in a good location. Staff were friendly and efficient. Rooms were nice and beds were very comfortable. Bathrooms were spotlessly clean. The on-site restaurant was mediocre at best. Our family members staying at the same time experienced cold soup that had to be rewarmed, cold oatmeal that had to be rewarmed on two separate days, and an average breakfast for an above average price. The bar, which was part of the restaurant, was poorly stocked which the server blamed on the fact that they had never expanded their offerings back to pre-pandemic levels. So I would recommend the hotel for sure as long as you don't plan to eat on site as there are definitely better options nearby.

Staying here for Hamilton Intl airport (YHM) low fares. The soundproofing is amazing! I didn’t notice next door’s rambunctious kids until I opened my door to walk to the elevator. Complimentary all-day tea and coffee (both decaffeinated and otherwise) Free continental brekky 7-9am. The rooms are huge. Full kitchen. Strong AC. 2 restaurants and a Dominos pizza next door. Kids Trampoline warehouse on one side, a respectable mall on the other. Hotel is right off the highway. Ami at the front desk was kind, flawless and helpful. Along with me, she was taking care of a guest’s unusual request AND helping an elderly Chinese tourist with her wifi. Check in is 3pm. Checkout is 11am. Front desk recognizes Bonvoy status :) All in all, one of the best in Canada if not the world.

This hotel is just over a year old and still looked and smelled new. We chose it because of an indoor pool and the later than usual check out time of 12:00 pm. There was a single front desk attendant and a long line formed at check-in time. Unfortunately, the pool was out of order for our stay. We were told that we could use the one at a sister hotel that was a ”short walk away”- totally missing the point of an on site pool. The 11th floor, corner room had lovely views and was clean and fresh. Lighting was poor for reading on the sofa. The breakfast space was large and lovely and had a variety of seating including booths, tables and a bar type overlooking a street view. However, food quality and selection was poor compared to other ”breakfast included” places I've stayed. The bacon and scrambled egg containers were allowed to be empty. Scrambled eggs were yellow but otherwise did not taste or resemble real scrambled eggs. The bacon was undercooked. Everything you use is garbage-plates, cutlery, cups. How out of touch is this, especially for a new facility and one that promotes ”green” practices in the room. The knives were so flimsy you could barely spread butter. Is it really too much to provide real tableware? Parking is underground and is spacious and well lit. The $15/night cost is only revealed by drilling down on website amenities. All in all, this stay was only memorable for its disappointments.

First off, we had booked our hotel months before we visited and had paid in advance on a credit card. One which were in the midst of closing out with our bank btw. Bad us for not realizing that you cannot use a Visa Debit for incidentals. I use my Visa debit everywhere without issue. Even in the US but not acceptable here. And paying cash is not acceptable currency anymore for hotels either. So after doing a lot of running around, that issue was resolved. Funny, they’ll take your money via Visa debit to pay for the room on the site ???? And we weren’t the only ones having an issue with checking in for similar issues. Then the room. Not worth the money we paid. Dull and dingy. Stained carpets, curtains look dirty. Completely weird set up. TV off to the side not in front of the of the bed? Bad part of the city too. Only good thing is that it was close to The First Ontario Centre which was very close as we were going o a concert. If we were ever to go to another concert in Hamilton, I’d drive the 45 mins to Niagara. Much nicer rooms at half the cost.

We had a spacious room with great beds and pillows. The staff, from check in to check out at week later were friendly and helpful, making recommendations of where to eat and where to walk in the local area. The housekeeping staff were wonderful and very friendly. One particular standout among the staff was Janet in the Loft Lounge. After one visit to the lounge she remembered my drink choice and had it ready in hand on my next visit. Janet went above and beyond when serving a large group of friends when we met in the lounge following convention meetings. Thanks as well to the friendly staff in Chagall's restaurant when we stopped in for breakfast on a few days of our convention. If back in Hamilton in the future, the Sheraton Hamilton will be my hotel of choice.

Everything is good for me, the location is excellent, and there is a parking lot a little further away where you can park for free on weekends.

I just stay at this hotel and I am impressed about everything. Very fast check in/out, very clean rooms with everything you need ( minifridge, kcups coffee maker, big tv), everything looks new and no bad odors like in many other hotels. Close to QEW Hgwy is worth to stay here.

I was able to get early check in, so tha was a plus . Hotel room was clean and very comfortable. Great customer service. Staff were accommodating and very friendly. The experience was lovely My only complaints were :The toilet seat in my ensuite was loose , so that was uncomfortable. The pool was overly heated. I was only staying for the night , I did not complain, but informed staff at my departure.

Nice and quiet hotel. Spacious, clean and updated room. Friendly staff. Good complimentary breakfast. Really good coffee which is available all day for free. Bonus you can sign in to your own Netflix. I would recommend this hotel.