Hotel berhampiran Behind the Moon, Hammonton

I have been staying at this Holiday Inn on and off for the last few months as I work for a firm local to the hotel. Tom the manager is extremely accommodating and has gone out of his way to make sure that my stays have been comfortable. From extra pillows to extra towels and a blanket Tom and his wife have greeted each one of my requests with a smile and have always made my stay enjoyable. I highly recommend this hotel, whenever you are in the Williamstown/Glassboro area, this the choice you will not regret.

I stayed on and off about a month and it had its ups and downs the location is great the house keeping staff is wonderful not so much management he singled me out gave me a hard time told some of us it’s a 3 week max stay but others didn’t get that when I informed them of mold and water leak he accused me of taking showers and letting the water run out when in fact there’s a leak behind the wall so I used the towels to soak it up they got a little dirty and I was told if this keeps happening I was going to lose my deposit for the towels then when I booked the jacuzzi suite I was told. Dogs are not allowed in suits and if then downgraded my room no reimbursement for the difference and was told I could have the red quilts because once again I would lose the security deposit if the dog or my family gets 1 spec on the white blanket never gave me a red blanket but I didn’t get any specs and the white one 🙀 idk what management had against me but even with the free pet policy and other horrific moments like not getting my jacuzzi suite getting told the only room available was the room that I booked a Jacuzzi suite for because it smelled like mold and it had the water leak issue so then miraculously, they don’t see my booking for the Jacuzzi if they see it for the room that I just had that I already checked out of so they gave somebody else the Jacuzzi suite downgraded me to a white sheet suit that my dog for the first night couldn’t sleep in but then miraculously could as soon as we said, will just pull the booking and cancel then that suit was available had to take a break from there.

On an unplanned trip, I found myself getting very tired of driving from Baltimore to Toms River, New Jersey, and needed a place to stay in the middle of the night. It was around 3 in the morning, and I had issues finding a hotel room in the area with availability. Luckily, this Holiday Inn Express had not only space available but an excellent receptionist to check me in. Rob was n0t only helpful, but he was kind and courteous from start to end. From our phone conversation to greeting me by name upon arrival, he made an effort to make sure that I was more than welcomed. Thank you for the excellent customer service and the excellent room rates! Room 410 Feedback - The exhaust fan in the bathroom was extremely dusty and the deadbolt on my door did not function.

Cynthia gave me excellent customer service! She greeted me as soon as I walked In & made the whole process very simple. I was even having some issues with my Marriott app that no one else was willing to walk me through at the other hotels I stayed at. She is definitely a keeper!!! Can’t wait to come back !!!

一個住過但是沒有留下什麼印象的地方，可能是因為到的比較晚。

I reviewed this hotel a couple of years ago and had given it a 5 star rating. I've been back to this hotel a couple of times since my initial review and the service just keeps going down hill. The reason why I'm giving this a one star rating is because of my most recent experience. I work with Hospitals and like to go back to the room get showered, changed and then go home. As a Titanium Elite member most hotels offer a 4pm check out. I asked for a late checkout and was told I could have a 2:30pm check out. When I got back from working at the hospital at 2:15pm I was told that I checked out of the hotel. When I inquired who checked me out I was told that housekeeping checked me out hours earlier. Apparently they went into my room even though I had a do not disturb sign on my door saw that the room was empty and decided to check me out. In what universe does housekeeping check guests out of hotels????? When I argued that I had a late check out and how could this happen I was asked what I needed to go back into my room for. Excuse me, is that any of your business? I was given a late checkout!!! Service at this hotel is not great. Food at the bistro is really fallen down hill since Miguel left. Won't be staying at this hotel again!