Hotel berhampiran Surico Alpaca, Hamurana

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

The place was nice, but not as exceptional as we expected by others reviews. Things are a little worn in the room we were in. In the morning my wife went to use the spa/hot tub and after filling it with water she turned it on and it spewed out extremely dirty water. Manager said it was because the hotel was old. I disagree. - it simply needed a better cleaning. Use bleach and fill, run and refill the hot tub until it comes out clean. It’s not rocket science. They don’t offer any kind of refund but they did offer us a couple of candy bars and an apology.

Our stay was fabulous. We had a spa room which was also fantastic even though it was chilly outside. It was well worth it. The rooms were clean, the bed comfortable and it had everything we needed. My husband's only complaint was there were no sky channels available and we needed our own netflix etc. accounts. We did have to fight for parking even though there was parking straight outside the rooms and some people coming with more than one vehicle per room. (Hubby has lung issues so needed close parking), otherwise we thoroughly loved it - thank you.

What a great family friendly place to stay. All facilities were immaculate. Hair dryers in all bathrooms, trikes to ride around and playground for the kids. Clean swimming pool and spa pools. The staff were lovely. Syriah was incredibly helpful in finding accommodation for 3 family members who needed a room for the night. Totally awesome weekend at Tasman Holiday Park Rotorua.

Was one if the cheaper options for our dates, we were pleasantly surprised. It looked and smelt new, had elevators to our floor. Room was small but practical, had fridge and jug. Bed was a double and quite small and for some reason seemed short but we slept OK. Very clean and well kept. Had small full length widow that looked into small atrium of the other rooms. Only negative was when the toilet was flushed, a sewerage smell came up through the drain. Easy parking, bottle store and restaurant on site but didnt use. Situated almost opposite luge. Had a car so location to town was not an issue, however, there were fast food outlets within walking distance that we noticed anyway. Overall, was good for our needs and would stay again.

Peaceful and picturesque location by the lake with well sized rooms and comfortable mattresses. Free laundry facilities, parking and good quality shower gel/shampoo. Room cleanliness could be better. Fridge door had old food stains on it, ironing board cover was stained and our floor didn’t seem to be vacuumed during our stay. It’s not close to restaurants/cafes, apart from McDonalds, which is problematic as the hotel restaurant is shut Monday and Tuesday- the days we happened to be staying. So no dinner or breakfast options available on those days. Staff are friendly and helpful. We had a ground floor room, but I suggest asking for a top floor which has a balcony and better lake views.

This business breaches the Fair Trading Act. Hideaway Lodge specifically advertises their business as being pet friendly. In theory, you book a pet friendly suite, advise them that you're bringing pets in advance, and check in. The website states in clear language that there is no extra fee for bringing pets - only that owners are responsible for ensuring no damage is done and may be charged a fee to fix any damage. The pet studios are older and slightly run-down but its the trade-off for bringing a pet, which to me is fine. If my pets caused damage i wouldn't have an issue paying. What I don't appreciate, and will not accept, is paying up front specifically for a pet friendly suite and then having the person at the counter try to scam me out of extra money. I was told ”the pet policy has changed”. When I asked ”when did this policy change?”. I was then told ”today” (a week after I had booked and paid for a pet friendly suite). They then told me ”we'll waive the fee this time”. Later I find out they've successfully done this to others at an earlier date - so they lied to me about the policy change and simply were after more money. This is false advertising. Under the Fair Trading Act, advertised prices must be genuine, and there must not be extra costs you weren't told about. It is illegal to attempt to add prices to the service at check-in after it has been booked and paid for. This was our second visit, but we will not be making a third. Avoid this scam business at all costs if you have pets.

ハナベイという国定公園のすぐ近くにあり、 最高のロケーションに、24時間営業している 温水プールにジャグージーに。 トレーシーさんご夫妻と その娘さんのホスピタリティもバッチリ！

Nice hotel good location easy to get to main land city too but also close to all the major activities and beaches Room clean and spacious comfortable bed good view of ocean Rooftop pool and bar with view over ocean and beaches Staff friendly but a little bit more knowledge would have helped! Asked if we could hire a couple of cycles but said they don’t have any asked if they knew where we could hire them and they didn’t know but as soon as we walked down to the main road we found some self renting cycles… also asked where you can smoke and was directed to go through other hotel and out where the 7/11 24/7 shop was and there’s smoking area in courtyard but when we went back to our hotel we found a smoking area on the rooftop not sure why they didn’t tell us this… Entrance to hotel a little hard to find as you access it via underground car park or via the other hotel Would stay here again though..