SKYBIRDHOTEL（West Lake）

This is a new hotel. The room is very clean and comfortable. Good amenities- Mini fridge, kettle, toiletries are provided. Smart toilet. The hotel is located along Southern Song Imperial Street. Short walking distance to Hefang street. About 2km to West Lake. Nearest Subway Ding’an Station is about 600m away. The only drawback was that the room faces the walking street and is not soundproofed, we could hear noise from the street in the middle of night.

A really pretty hotel right in the center of Hangzhou. My stay here with my friends was beyond expectation. The room is spacious, clean. All the staffs are helpful. It's very close to all the main spots in Hangzhou. Highly recommend this place

It was a really pretty bad stay for us. Day 1, we arrived at 1AM and the receptionist checked us in. He did not mention the checkout timing, he did not mention any house rules. We went to the room and the floor was pretty dirty. We slept till 6am in the morning and there was a super loud and noisy bang by the road, then we realised the house keeping did not close the window fully. We wanted to make a cancellation and move to another hotel, which we did cancel. However the hotel offered us a room change and breakfast, we thought the room change might help. However, on day 2/3 and including day 4, they told us they have no rooms available. What on earth. On day 5, then theu gave us a totally different room, the room was quiet and huge, and even had a massage chair. All in all, we will not recommend this hotel to stay in their basis room. Only the largest room is recommended, thus this means it will be pricer. With the price you are paying, we recommend other hotels with bigger brands, such as urcover by Hyatt.

Good location very clean, convenient and comfortable. Everything is new. I like Xiaodu xiaodu (AI who help us to switch on and off all electronics and lighting) I will stay here again for sure.

Just a min walk to the famed hefang st with lots of quirky shops and restaurants. It is conveniently located near subway station (about 3-5mins walk) if you prefer to get around hangzhou by subway. Room was extremely welcoming with wood tone color and has smart features built into it such as voice activation for curtains, TV and music. Bed was comfortable and room was very clean. There is a cafe below for your daily caffeine fix. Would definitely stay again.

Didn't realise that the hotel was located at Nan Song Yujie walk when booked. The location is great and easily accessible to metro. The hotel is clean except the hotel fridge area (not sure why the fridge does not plug in the electric pod). Bed is soft and comfortable. Most of the things can be assisted by Xiao Du. Hotel staff is friendly and helpful too. Downside: charging pod is only available at the washing area. Recommend the plug can be installed near the bed. Room is considered small but everything is complete.