Zety Hotel (Hubin Xihu Longxiangqiao Subway Station Branch Hangzhou)

Very luxurious hotel and clean. Amazing service, best service in the 3 hotels we stayed in Shanghai overall.

A very nice hotel with very helpful n friendly staff. Highly recommend to stay here n within walking distance to Xihu. Will definitely be back.

This is a new (since 2025) boutique style hotel. Tge location is very convenient and centralized. They offer breakfast, free laundry service and even evening snacks. The room I stayed in had a bathtub, which was very welcome after walking around the lake for many hours. The hotel staff are friendly and other best to help in any way. Before checking in. They contacted me to make sure I can find the hotel. They communicate with guests through WeChat in order to provide better service. If you plan on visiting Lingyin temple, the hotel is very close to number 7 bus stop, which is the most convenient way to go.

the service was great. Ms. Wang and Mr. Zhang were both so friendly and welcoming. a special thanks to Ms. Wang for kindly arranging a late checkout for me, which is really appreciated that. the location is perfect. it’s super convenient for getting to xihu and the underground station, with plenty of restaurants and shopping centers all around. this hotel also very safe and secure. privacy is well-protected here. u need a key card to access the guest floors, and even though deliveries come via a robot, which is a clever touch for security. btw it have a go away gift. 5 stars service and facilities. i’ll definitely come it again

The location is great, very accessible to 西湖 and many hotspot locations! The room is very spacious and clean, the bed is comfortable and I had a very good rest at night. It would be perfect if there’s a full body mirror 😊 Overall great experience!

This hotel provides 5 stars service. The reception was great and provided chinese desert in your room every night which was very heart touching. Fruits were also provided in your room. I would give an ace for the free laundry service. The bed was comfortable and the amenities were 5 stars quality. The water pressure was great. Breakfast was delicious and freshly cooked and refilled. Most importantly, this hotel located next to West Lake and shopping area. 員工服務关心体貼，酒店附近食肆選擇眾多，交通便利，步行往西湖景点很方便，洗衣服務令我們旅途更暢順，早餐有多種選擇，喝完咖啡給我們一日旅程愉快的开始，晚上送上糖水加添温暖。