Grand New Century Hotel Fuyang

Ulasan Grand New Century Hotel Fuyang

Grand New Century Hotel Fuyang

No. 61 Jinqiao North Road, Fuchun Street, Fuyang District, Hangzhou, Zhejiang, 31140, ChinaLihat Butiran Hotel
Grand New Century Hotel Fuyang
Grand New Century Hotel FuyangGrand New Century Hotel FuyangGrand New Century Hotel Fuyang
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.7/5
Cemerlang
1821 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.7
Perkhidmatan4.7
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(1821)
Ulasan positif(1787)
Ulasan dengan gambar/video(196)
Penyambut tetamu yang peramah(378)
Lokasi yang strategik(117)
Sarapan pagi yang lazat(115)
Mudah untuk pergi membeli-belah(58)
Berdekatan dengan metro(56)
Akan datang lagi(50)
Sesuai untuk perjalanan perniagaan(32)
Kolam renang yang bagus(14)
Ulasan kurang baik(34)
IR@Ha
Kaiyuan Twin Room
Menginap pada Mei 2024
Bisnes
40 ulasan
4.5/5
Hebat
Disiarkan pada 11 Jun 2024
Grand hotel with big room. Room is comfortable but the breakfast abit disappointing. Maybe is not suit my taste.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!首先,感謝您的入住!十分抱歉,給您帶來不好的體驗!您所有反饋的意見和建議,我們已經反饋給對應的責任部門,並作出了整改。期待您的下次入住,我們將竭誠為您服務!
FamZhang
Bilik Deluxe Double
Menginap pada Apr 2024
Pasangan
6 ulasan
3.0/5
Disiarkan pada 17 Mei 2024
We had a pretty bad experience here. We paid around 75 euros per night which was not worth it.. This hotel is completely outdated, the room smells like smoke even though online it says it’s a no smoking room. The airco was making horrible noises which meant we had to sleep in heat as it was just too loud to sleep through. Towels were thin and just hanging on for dear life.. We decided to only stay one night and went to another hotel which was cheaper, much cleaner and better overall. The only positive I can say is that the staff was friendly and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: 非常感謝您的入住和詳細點評!很遺憾此次入住未能達到您的期待,但是,您的批評和建議是我們前進的動力。希望您對我們保持信心,您真誠的反饋能指導我們不斷地優化自己的服務。歡迎您下次光臨!
Ian
Kaiyuan Double Bed Room
Menginap pada Okt 2024
Bisnes
16 ulasan
4.2/5
Sangat Baik
Disiarkan pada 8 Nov 2024
This is a great place very near the metro so easy to get around. Excellent service while I was here, no problems.
Terjemah
Jawapan daripada Pihak Penginapan: 非常感謝您的積極反饋,我們很高興您對酒店的交通、設施和衞生感到滿意,對於您的好評,開元酒店,享您所想。我們會努力保持並持續改進。如有其他需求或建議,請隨時告訴我們,期待您的下次光臨!
JackieXMQ
Kaiyuan Double Bed Room
Menginap pada Jan 2024
Bisnes
55 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Feb 2024
Very good hotel everything is perfect Good location nice service
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
IKARAKOC
Kaiyuan Twin Room
Menginap pada Mac 2024
Bisnes
91 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Apr 2024
 Very good hotels nice location nice rooms nice staff
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Pengguna Tetamu
Kaiyuan Twin Room
Menginap pada Sep 2023
Bisnes
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Nov 2023
Miss 小何, thank you very much 😊 You are so sweet and kind ❤️ If I go to hangzhou, I will choose this hotel again ~ Thank you sooooo much 小何
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好,感謝您入住富陽東方茂開元名都大酒店,並給與五星的好評,您的滿意是我們最大的動力。開元酒店,享你所想!我們真誠期待您的再次光臨!
Duan Meyer
Kaiyuan Twin Room
Menginap pada Sep 2022
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Nov 2022
My trip to the Grand New Century Hotel in Fuyang District, Hamgzhou, was quite a pleasant one. The rooms are clean, neat, spacious, oh and did I mention theybcome with a bath??? The service of the hotel staff was excellent. You would not expect this level of service from a hotel so far out of Hangzhou, as a matter of fact, you would be surprised to find it in a lot of major cities. The check-in, being a foreigner, is usually the worst part of any hotel stay in China, but it was so smooth. All the staff knew exactly what to do. I had a fractured foot and A LOT of baggage, and Inwas immediately assisted. They arranged carts, storrage for my excess items, Nd escorted me to my room. To my surprise, there were English speaking staff, and a special shoutout to Iris Chen, who took it on herself to see that Inwas taken care of! In all honesty, I have never seen this 5 star level service anywhere in China. I must also say well done to 汪俐昀 王易霖 and 孙露芬 for making sure I had a pleasant stay. The coffee shop was lovely, a nice hangout spot, and the tour of the hotel by Iris Chen was a big plus. She was a superstar from the get go. Any company would be lucky to have her in their ranks! She went above and beyond, even making sure I had the right healthcode after checking out as Zheijiang is quite strict. I applaud the hotel and staff for making me feel welcome and cared for!
Terjemah
6/10
Jawapan daripada Pihak Penginapan: Dear guests:Hello!Your visit and comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel.In addition,thank you for your acknowledge of our hotel's facilities.We will persist our efforts in providing better and better service for you.At last,thank you again for your comments and welcome to our hotel next time!
singhharnek
Kaiyuan Double Bed Room
Menginap pada Jun 2024
Bisnes
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Jul 2024
Very good hotel
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好,感謝您入住富陽東方茂開元名都大酒店,並給與五星的好評,您的滿意是我們最大的動力。開元酒店,享你所想!我們真誠期待您的再次光臨!
Malahu
Kaiyuan Twin Room
Menginap pada Mei 2023
Bisnes
22 ulasan
1.0/5
Disiarkan pada 28 Jun 2023
老酒店 性价比不高 Old hotel. They charge everything. Boring … and noisy
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人:首先感謝您告知我們有在您入住本酒店期間所遇到的問題。非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。我們希望在不久的將來有機會為您奉上更好的服務。
DIRK (Dékè) 德克
Kaiyuan Twin Room
Menginap pada Okt 2022
Bisnes
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Nov 2022
Excellent front desk service - very supportive during the health prevention time. Helped me to order items since I was not able to navigate in the APP. Next morning friendly support find the next PCR testing station - thank you Ms. Wang X. and colleagues. The room very clean - parking easy. Will come back.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests:Hello!Your visit and comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel.In addition,thank you for your acknowledge of our hotel's facilities.We will persist our efforts in providing better and better service for you.At last,thank you again for your comments and welcome to our hotel next time!
Pengguna Tetamu
Kaiyuan Twin Room
Menginap pada Mei 2023
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Jun 2023
Enjoyed my stay. Excellent!
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!非常感謝您的入住和讚美!很高興能為您的出行帶來美好的時光。您的滿意給與我們很大的鼓勵,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓客如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
WILLYZF
Bilik Deluxe Double
Menginap pada Ogo 2023
Bisnes
37 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2023
very very good
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Pengguna Tetamu
Kaiyuan Double Bed Room
Menginap pada Jan 2025
Pasangan
33 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Feb 2025
房間尺寸寬暢,內部乾淨整齊,電話預約的無煙房間,靠近馬路靜音,全都得到了滿足。服務態度特別好,有一種温馨回家的感覺,並且安排了水果禮包,體驗感受設施硬件和軟件的服務,感覺更温馨,酒店管理非常棒!酒店的體驗感超級好!
Terjemah
6/7
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您對我們的高度評價,您的滿意是我們最大的榮幸。很高興知道我們所提供的房間、服務以及關懷的氛圍贏得了您的喜愛。我們的團隊致力於提供超出預期的服務,讓您能感覺到如同到家般的温馨與舒適。我們希望不僅僅是為您的旅程增添一份小確幸,更傳遞出我們對每一位客人的關懷與祝福。再次感謝您的寶貴意見和選擇,希望我們有機會為您的下次旅行增添更多的美好回憶。祝您生活愉快,期待能再次為您服務!
Pengguna Tetamu
Kaiyuan Double Bed Room
Menginap pada Okt 2024
Pasangan
2 ulasan
2.7/5
Disiarkan pada 17 Nov 2024
房間裝修太老了,裏面味道有股黴味而且味道很重,聯繫前台了換了兩個房間都是這樣,給我們換的服務生也承認裏面黴味道。衞生間洗澡花灑頭這個樣了都不換,關鍵中央空調系統無法正常製冷,睡到半夜滿身是汗,很失望,後面再也不會訂這樣的酒店了。酒店品牌維護很重要,希望酒店管理層重視!
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常抱歉給您帶來了如此不愉快的入住體驗,我們深感遺憾。首先感謝您對房間細節的反饋,我們已跟進,安排專業團隊檢查房間,以確保能解決房間黴味和設備老化問題。對於換房間過程中給您帶來的不便,我們深感抱歉。我們深知品牌維護的重要性,此番事件讓我們認識到自我提升的空間。非常抱歉未能達到您預期的服務標準,我們將積極採取行動進行改進,確保改善並提供更優質的服務。再次感謝您的真誠建議與反饋,併為給您帶來的不好的住宿體驗感到抱歉。我們真誠期望有機會再次為您服務,以達到您滿意的標準。
Pengguna Tetamu
Kaiyuan Twin Room
Menginap pada Sep 2024
Keluarga
13 ulasan
2.3/5
Disiarkan pada 4 Okt 2024
有史以來的第一次差評: 槽點從進門的前台開始,從來沒有遇到過遞紙是扔過來的,讓我伸出來接的手無處安放,還是穿綠衣服感覺檔次應該高點吧,對話幾乎沒有眼神交流,要麼國慶的工資沒給足。此推斷從房間裏的開元節流開始,又讓我對開元這個品牌的釋義有了新的想法。廁所裏衹有牙刷和洗髮水沐浴露,其它要一個個問的,不問當然也就沒有啦。 漏了停車問題,可能和商城一起車子不是一般多,門口指揮倒是客氣但是地下車庫明明鋪出來了還往下指,卡在地下室兜兜轉轉十幾分鍾,最終停到對面商務樓一晚上36。 最噁心的是訂了兩個房間晚上睡覺發現枕頭邊的黃色污漬,另一個床污漬少點,還好帶了一次性床單想睡一晚湊活一下吧。結果第二天醒來去朋友房間有更噁心的疑似血漬,曾經在其它評論裏看到想不到自己也碰到了。早上去前台反應,回覆説讓客房瞭解一下就什麼回覆都沒有了。 房間走廊裏的感應燈也是服了,半夜起來可以把房間照的透亮。 早飯種類多,味道還行,服務業很熱情。 多年開元酒店的住客,這次體驗真是史無前例。
Terjemah
Jawapan daripada Pihak Penginapan: 非常感謝您的入住和詳細點評!很遺憾此次入住未能達到您的期待,但是,您的批評和建議是我們前進的動力。希望您對我們保持信心,您真誠的反饋能指導我們不斷地優化自己的服務。歡迎您下次光臨!