Ulasan Grand New Century Hotel Fuyang

Grand hotel with big room. Room is comfortable but the breakfast abit disappointing. Maybe is not suit my taste.

We had a pretty bad experience here. We paid around 75 euros per night which was not worth it.. This hotel is completely outdated, the room smells like smoke even though online it says it’s a no smoking room. The airco was making horrible noises which meant we had to sleep in heat as it was just too loud to sleep through. Towels were thin and just hanging on for dear life.. We decided to only stay one night and went to another hotel which was cheaper, much cleaner and better overall. The only positive I can say is that the staff was friendly and helpful.

This is a great place very near the metro so easy to get around. Excellent service while I was here, no problems.

Very good hotel everything is perfect Good location nice service

 Very good hotels nice location nice rooms nice staff

Miss 小何, thank you very much 😊 You are so sweet and kind ❤️ If I go to hangzhou, I will choose this hotel again ~ Thank you sooooo much 小何

My trip to the Grand New Century Hotel in Fuyang District, Hamgzhou, was quite a pleasant one. The rooms are clean, neat, spacious, oh and did I mention theybcome with a bath??? The service of the hotel staff was excellent. You would not expect this level of service from a hotel so far out of Hangzhou, as a matter of fact, you would be surprised to find it in a lot of major cities. The check-in, being a foreigner, is usually the worst part of any hotel stay in China, but it was so smooth. All the staff knew exactly what to do. I had a fractured foot and A LOT of baggage, and Inwas immediately assisted. They arranged carts, storrage for my excess items, Nd escorted me to my room. To my surprise, there were English speaking staff, and a special shoutout to Iris Chen, who took it on herself to see that Inwas taken care of! In all honesty, I have never seen this 5 star level service anywhere in China. I must also say well done to 汪俐昀 王易霖 and 孙露芬 for making sure I had a pleasant stay. The coffee shop was lovely, a nice hangout spot, and the tour of the hotel by Iris Chen was a big plus. She was a superstar from the get go. Any company would be lucky to have her in their ranks! She went above and beyond, even making sure I had the right healthcode after checking out as Zheijiang is quite strict. I applaud the hotel and staff for making me feel welcome and cared for!

Very good hotel

老酒店 性价比不高 Old hotel. They charge everything. Boring … and noisy

Excellent front desk service - very supportive during the health prevention time. Helped me to order items since I was not able to navigate in the APP. Next morning friendly support find the next PCR testing station - thank you Ms. Wang X. and colleagues. The room very clean - parking easy. Will come back.

Enjoyed my stay. Excellent!

very very good

房間裝修太老了，裏面味道有股黴味而且味道很重，聯繫前台了換了兩個房間都是這樣，給我們換的服務生也承認裏面黴味道。衞生間洗澡花灑頭這個樣了都不換，關鍵中央空調系統無法正常製冷，睡到半夜滿身是汗，很失望，後面再也不會訂這樣的酒店了。酒店品牌維護很重要，希望酒店管理層重視！

有史以來的第一次差評： 槽點從進門的前台開始，從來沒有遇到過遞紙是扔過來的，讓我伸出來接的手無處安放，還是穿綠衣服感覺檔次應該高點吧，對話幾乎沒有眼神交流，要麼國慶的工資沒給足。此推斷從房間裏的開元節流開始，又讓我對開元這個品牌的釋義有了新的想法。廁所裏只有牙刷和洗髮水沐浴露，其它要一個個問的，不問當然也就沒有啦。 漏了停車問題，可能和商城一起車子不是一般多，門口指揮倒是客氣但是地下車庫明明鋪出來了還往下指，卡在地下室兜兜轉轉十幾分鍾，最終停到對面商務樓一晚上36。 最噁心的是訂了兩個房間晚上睡覺發現枕頭邊的黃色污漬，另一個床污漬少點，還好帶了一次性床單想睡一晚湊活一下吧。結果第二天醒來去朋友房間有更噁心的疑似血漬，曾經在其它評論裏看到想不到自己也碰到了。早上去前台反應,回覆説讓客房瞭解一下就什麼回覆都沒有了。 房間走廊裏的感應燈也是服了，半夜起來可以把房間照的透亮。 早飯種類多，味道還行，服務業很熱情。 多年開元酒店的住客，這次體驗真是史無前例。