Atour Hotel (Hangzhou West Lake)

Ulasan Atour Hotel (Hangzhou West Lake)

Atour Hotel (Hangzhou West Lake)

No.503 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, ChinaLihat Butiran Hotel
Atour Hotel (Hangzhou West Lake)
Atour Hotel (Hangzhou West Lake)Atour Hotel (Hangzhou West Lake)Atour Hotel (Hangzhou West Lake)
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4.7/5
Cemerlang
1639 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.7
Perkhidmatan4.8
Kebersihan4.8
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Semua ulasan(1639)
Ulasan positif(1612)
Ulasan dengan gambar/video(144)
Penyambut tetamu yang peramah(167)
Sarapan pagi yang lazat(166)
Lokasi yang strategik(134)
Mudah untuk pergi membeli-belah(104)
Suasana yang bergaya(96)
Berdekatan dengan metro(47)
Sesuai untuk perjalanan perniagaan(21)
Lif yang bagus(12)
Ulasan kurang baik(27)
Monsicha
Elegant Double Room
Menginap pada Nov 2024
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Nov 2024
The room is very large and also cleaness. The breakfast is also awesome.
Terjemah
Jawapan daripada Pihak Penginapan: 享咫尺西湖,品人間天堂!非常感謝您對我們提供的地理位置、服務以及設施的認可與推薦!我們一直致力於為每一位客人提供最優質的服務和舒適的體驗。酒店地理位置優越,交通便利,離西湖和龍翔橋公交站(去靈隱寺直達車)很近,讓您可以輕鬆遊覽杭州的美景。此外,周邊有豐富的餐飲選擇,讓您在旅途中也能享受到美食的樂趣。我們很高興您對這一點表示滿意。我們的酒店不僅在衞生和服務上用心,在設施上也力求完美。房間內配有高品質的床上用品,確保您有一個舒適的睡眠體驗。我們還為客人提供了多種便利設施,讓您的住宿更加便捷和愉快。特別感謝您對我們提供的高端備品的認可。我們始終關注細節,努力為客人提供最優質的住宿體驗。我們也特別高興您對我們細節上的用心感到滿意,如提供的遮陽雨傘。這些小細節都是為了讓您的入住體驗更加舒適和便捷。早晨在頂樓享用早餐,俯瞰西湖美景,確實是我們的一大特色。我們希望每一位客人在享用美食的同時,也能感受到杭州的美麗與寧靜。再次感謝您的認可和推薦!
Pengguna Tanpa Nama
Bilik Keluarga Superior
Menginap pada Sep 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Sep 2024
Strategic location near to the metro station and night market. 5 mins walking distance to the Xihu. Great breakfast provided in the hotel. And I personally like the free laundry service very much! 😜
Terjemah
Jawapan daripada Pihak Penginapan: 享咫尺西湖,品人間天堂!非常感謝您對我們提供的地理位置、服務以及設施的認可與推薦!我們一直致力於為每一位客人提供最優質的服務和舒適的體驗。酒店地理位置優越,交通便利,離西湖和龍翔橋公交站(去靈隱寺直達車)很近,讓您可以輕鬆遊覽杭州的美景。此外,周邊有豐富的餐飲選擇,讓您在旅途中也能享受到美食的樂趣。我們很高興您對這一點表示滿意。我們的酒店不僅在衞生和服務上用心,在設施上也力求完美。房間內配有高品質的床上用品,確保您有一個舒適的睡眠體驗。我們還為客人提供了多種便利設施,讓您的住宿更加便捷和愉快。特別感謝您對我們提供的高端備品的認可,包括戴森吹風機和智能馬桶。我們始終關注細節,努力為客人提供最優質的住宿體驗。我們也特別高興您對我們細節上的用心感到滿意,如提供的遮陽雨傘。這些小細節都是為了讓您的入住體驗更加舒適和便捷。早晨在頂樓享用早餐,俯瞰西湖美景,確實是我們的一大特色。我們希望每一位客人在享用美食的同時,也能感受到杭州的美麗與寧靜。再次感謝您的認可和推薦!我們會繼續努力,為更多的客人提供優質的服務和舒適的體驗。如果您有任何建議或意見,請隨時與我們聯繫,我們將竭誠為您服務!
Shu Hui
Bilik Keluarga Superior
Menginap pada Nov 2024
Melancong bersama rakan
3 ulasan
3.7/5
Disiarkan pada 1 Dis 2024
Stayed 1 night at the hotel. Everything is okay except that there’s only 1 lift and it can take quite some time to go up/down. Check-in was also slower because there’s only 2 staff.
Terjemah
Jawapan daripada Pihak Penginapan: 親愛噠朵粉,沒能照顧好您,這是朵兒的過失,朵兒感到慚愧,向您表示真誠的歉意!您的反饋是我們最寶貴的財富,朵兒一定盡全力馬上改進的,也懇請小 主能再給朵兒一次機會,讓朵兒有所彌補,希望為您創造更多的美好哦~
Pengguna Tetamu
Bilik Double Eksekutif
Menginap pada Nov 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 17 Nov 2024
Hotel is clean and convenient Near to the wulin night market and west lake. Room is muji style and feels more modern den the dated branded hotels near by
Terjemah
Jawapan daripada Pihak Penginapan: Meeting is fate, looking forward to bringing you more warmth in 2024. The hotel rooms are equipped with a natural bare cotton four piece set and a low-temperature mini bar, which not only ensures hygiene and safety, but also allows you to adjust the temperature you want to drink. Maybe you can't sleep because of hunger in the middle of the night, but here are [Good night Dim sum] or [late night Congee] to comfort your lonely stomach. In 2024, let's swim up the dragon and marvel at time.
Gwek Li Evonne
Bilik Double Eksekutif
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Nov 2024
service is good and friendly. Location is nearby noght market and they gave us free room upgrade.
Terjemah
Jawapan daripada Pihak Penginapan: 相遇是緣,期盼在2024年給您帶來更多温暖。酒店房間配有【天然裸棉四件套】和【低温迷你吧】,不僅有着衞生和安全,更可以調節您所想要喝到的任意温度。半夜或許您因飢餓感無法入睡,而這裡有【晚安小點心】或【深夜粥道】來撫慰您孤單的胃。2024,讓我們游龍向上,驚艷時光。
hullaballoo
Bilik Keluarga Superior
Menginap pada Apr 2024
Melancong bersama rakan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Apr 2024
flexible and helpful staff, the hotel has an unbeatable location near the metro and the west lake. Perfect base for travelling Hangzhou!
Terjemah
Jawapan daripada Pihak Penginapan: 簡簡單單幾個字,是滿滿的信任,是穩穩地幸福,別人拿不走,也擦不掉的成就感,朵兒喜歡的是您輕敲鍵盤時敲出關於認可的所有字眼,喜歡我們就記得常關注我們哦~祝您生活愉快!!
JJ5375
Elegant Double Room
Menginap pada Okt 2024
Solo
5 ulasan
4.2/5
Sangat Baik
Disiarkan pada 11 Okt 2024
Wonderful location as it’s right next to Wulin Night Market , helpful staffs but the hotel is old and dirty. Their night supper is not as great as other Atour hotels I have stayed. Won’t come back
Terjemah
Jawapan daripada Pihak Penginapan: Hello dear Duo, we apologize for not being able to provide you with a satisfactory stay experience this time. Duo hopes that you will be happy and satisfied. The hotel is located at 503 Fengqi Road, Gongshu District, Hangzhou, with convenient transportation. It is the closest to Exit F of Fengqi Road Subway Station and adjacent to West Lake Scenic Area. On the 3rd floor of the hotel, there is a bamboo residence, public restroom, and leisure waiting area. The hotel also has a free gym and laundry room for you to use. Unfortunately, we were unable to satisfy you, but please believe that we have been working hard to improve and look forward to your next stay!
Pengguna Tetamu
Elegant Double Room
Menginap pada Sep 2024
Keluarga
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Sep 2024
Hotel location is convenient and around with many local food and walking distance to xi hu.
Terjemah
Jawapan daripada Pihak Penginapan: 享咫尺西湖,品人間天堂!非常感謝您對我們提供的地理位置、服務以及設施的認可與推薦!我們一直致力於為每一位客人提供最優質的服務和舒適的體驗。酒店地理位置優越,交通便利,離西湖和龍翔橋公交站(去靈隱寺直達車)很近,讓您可以輕鬆遊覽杭州的美景。此外,周邊有豐富的餐飲選擇,讓您在旅途中也能享受到美食的樂趣。我們很高興您對這一點表示滿意。我們的酒店不僅在衞生和服務上用心,在設施上也力求完美。房間內配有高品質的床上用品,確保您有一個舒適的睡眠體驗。我們還為客人提供了多種便利設施,讓您的住宿更加便捷和愉快。特別感謝您對我們提供的高端備品的認可,包括戴森吹風機和智能馬桶。我們始終關注細節,努力為客人提供最優質的住宿體驗。我們也特別高興您對我們細節上的用心感到滿意,如提供的遮陽雨傘。這些小細節都是為了讓您的入住體驗更加舒適和便捷。早晨在頂樓享用早餐,俯瞰西湖美景,確實是我們的一大特色。我們希望每一位客人在享用美食的同時,也能感受到杭州的美麗與寧靜。再次感謝您的認可和推薦!我們會繼續努力,為更多的客人提供優質的服務和舒適的體驗。如果您有任何建議或意見,請隨時與我們聯繫,我們將竭誠為您服務!
Tino
Elegant Double Room
Menginap pada Jul 2024
Pasangan
3 ulasan
4.5/5
Hebat
Disiarkan pada 25 Jul 2024
Service and location quite good, room is clean, however you can hear people passing by the corridor easily. Don't get a room next to the lifts.
Terjemah
Jawapan daripada Pihak Penginapan: 親愛噠朵粉,沒能照顧好您,這是朵兒的過失,朵兒感到慚愧,向您表示真誠的歉意!您的反饋是我們最寶貴的財富,朵兒一定盡全力馬上改進的,也懇請小主能再給朵兒一次機會,讓朵兒有所彌補,希望為您創造更多的美好哦~
Pengguna Tetamu
Bilik Eksekutif (2 katil)
Menginap pada Okt 2023
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Nov 2023
Really great location. Just a short walk from Fengqi metro station, wu ling night market and west lake. I changed my hotel on my last day in hangzhou to Atour as the hotel is good and I can leave my luggage here while I go to Wuzhen for 1 night. I booked executive 2 beds room, same size as standard 2 beds but with a small mini bar (drinks inside are free) + a weighing scale. I love the shampoo n conditioner prepared. There are free porridge as supper for hotel guest after 9.30pm. Majority of the staff are friendly, they u give u extra bottled water every morning when we were going out.
Terjemah
Jawapan daripada Pihak Penginapan: Hello distinguished guests, I am very happy to see your praise to me, your praise for us is like a refreshing breeze after autumn, let us feel so happy and beautiful, your satisfaction is the driving force for us to move forward, Duoer has been committed to creating an elegant and comfortable environment, intimate and thoughtful service, culture, connotation, warmth of the hotel, so that every person to the hotel can feel the value-added experience, I hope that the short encounter can leave a good memory in your heart, we are waiting for you here, Looking forward to meeting you next time~
Joelle Foo
Jimu Twin Room
Menginap pada Apr 2024
Melancong bersama rakan
5 ulasan
3.5/5
Disiarkan pada 25 Apr 2024
Strategic location, nearby to the few walking streets. Few of the front desk staffs are friendly and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: A good reputation is always recommended based on the satisfaction of many customers. Hangzhou is so big and there are so many hotels. Thank you for choosing us and giving Duo'er the opportunity to prove herself. If it weren't for chance encounters, you would definitely look back; Drizzling rain, your friendship with the flowers continues... Jun'an, my wish.
Desmond
Elegant Double Room
Menginap pada Jul 2024
Bisnes
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 24 Jul 2024
TV was split when I check-in. Staff is friendly and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: 哇哇哇,看到您的點評,朵朵們真的是高興到淚奔,您的肯定是我們繼續努力前行的動力,希望現在,以後也一直能讓您這麼滿意,讓您有温馨的感覺,遺憾的是美好的時光總是那麼短暫,期待下一次與您更好的相遇,願朵朵們每一次都給您不一樣的驚喜!
Tony C 1988
Elegant Double Room
Menginap pada Jan 2024
Pasangan
31 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Jan 2024
This hotel was nice and clean. The gym and all the other amenities were in good condition. The best is the location, though. It's right next to the night market street and only a 5 minute walk from West Lake. The staff was very nice and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for checking in and giving us feedback amidst your busy schedule. Serving every guest well is our consistent pursuit. All hotel staff look forward to your next stay and wish you good health and a happy life. Thank you!
Traveller23
Jimu Twin Room
Menginap pada Jan 2024
Melancong bersama rakan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Jan 2024
Very good. The room is clean and spacious and the staff are all very friendly. The location is very convenient, close to the metro station. We really enjoyed our stay there. We will stay here again in the future.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for checking in and giving us feedback amidst your busy schedule. Serving every guest well is our consistent pursuit. All hotel staff look forward to your next stay and wish you good health and a happy life. Thank you!
chuajacqueline
Bilik Keluarga Superior
Menginap pada Dis 2023
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Dis 2023
Customer services are excellent. Great locations & no problem for food hunting. Walking distance fr hotel to west lake is just 10mims away
Terjemah
Jawapan daripada Pihak Penginapan: A few simple words are full of trust, steady happiness, and a sense of achievement that others cannot take away or erase. Dora likes all the words you say about recognition when you lightly tap the keyboard. If you like us, remember to follow us often~Wishing you a happy life!!