Ulasan Shangri-La Hangzhou

Kami mempunyai penginapan yang baik dengan sarapan yang baik di teres dan dengan layanan yang sangat baik. Omelet chef sangat baik dan casher sangat menjaga kami, tidak ada yang bertanya tentang kopi atau teh, sedikit terperinci yang akan membuat perbezaan ...

Hotel ini luar biasa! Lokasi yang baik, rasa yang baik, perkhidmatan yang hangat dan bijaksana! Terutama sikap penerimaan wanita muda di meja depan sangat baik. Makanan di restoran sangat sedap! Kualiti kakitangan sangat tinggi! Ini adalah hotel lima bintang terbaik di dalam dan luar negara yang pernah saya tinggalkan! Akan tinggal di Hangzhou pada masa akan datang!

Old hotel but has strategic location, good service, good breakfast, and one the staff forget the name serve at coffee garden has excellent service.

The hotel is in an amazing location, just next to the West Lake. The breakfast was good enough for foreign guests as well. They were so kind that they gave a birthday cake for my wife because coincidentally my wife's birthday was in the same day we arrived to the Hotel.

Great, cozy, historical, beautiful garden, next to West Lake, good atmosphere, helpful staff and service… price-quality index very good.

Good place nearby west lake and performance place . However too old fashioned room and furniture .

Excellent concierge who directed us to dinner restaurants and purchase night performance tickets. Excellent breakfast. Nothing much else available which wasn’t what I anticipated from the website description.

The hotel is located at the very beautiful part of the West Lake, making it easier to walk round the lake. However, the amenities are quite dated and the service is certainly far from the expected standard. The breakfast was pretty average. I certainly will opt for more modern hotel to stay in Hangzhou in the future.

Fantastic service, very friendly staff. Rooms are well airconditioned and beds are very comfortable. good water pressure and heating. moreover hotel allowed us to check out a little later so that our 1 year old daughter could have a midday nap.

Very cool and super super nice and clean and good and cheap and fine

Great location. Nice hotel with character and vibe. Very friendly service.

Good location near major site of tourism like Su Di, Bai Di, Yufei Temple…. Convenient transport. Good view of West lake in my floor (6 floor) including Su Di, very warm in winter time. Good and warm service. Good breakfast.

The hotel location is perfect But room facilities is poor as 5 start hotel Breakfast is not deserve 5star

really nice experience