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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Cemerlang
5495 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.7
Perkhidmatan4.8
Kebersihan4.7
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Semua ulasan(5495)
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Penyambut tetamu yang peramah(807)
Berdekatan dengan metro(584)
Sarapan pagi yang lazat(404)
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Sesuai untuk perjalanan perniagaan(77)
Pemandangan tasik yang terpencil(20)
Ulasan kurang baik(62)
kel_26
Family Featured Room
Menginap pada Dec 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada Dec 5, 2024
Alan is very helpful and polite. He assist me to order as my girl want experience robot delivery and it's late night. 非常谢谢Alan. Breakfast is awesome 👌
Terjemah
Jawapan daripada Pihak Penginapan: Greetings to our esteemed guests! Thank you for choosing to stay in our home and giving us the opportunity to meet you and serve you. We also pay great attention to the details and quality of our services, and strive to provide every guest with thoughtful and professional services to make your stay more pleasant and comfortable. We, Smart Holiday, have excellent management team, professional staff, clean and tidy sanitation, exquisite and complete facilities, nutritious and sumptuous breakfast, attracting partners from all over the world! Thank you once again for your love to us, we sincerely look forward to your next visit and full of praise, wish you all the best!Sincerely,IHG Social Listening Team.
LMD01
Guestroom - City-View (2 beds) (French window)
Menginap pada Nov 2024
Pasangan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada Dec 10, 2024
Great location: close to public transport and eateries
Customer service: Polite, helpful, and friendly
Delicious breakfast with a great selection of choices
Clean room with ample amenities.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for staying at Holiday Inn Express Hangzhou Westlake East, we are located in Westlake Avenue No. 2, close to Hangzhou Railway Station, Line 1 and Line 5 City Station Metro Exit A3, the airport bus stop, take the subway line 1 after two stops to reach the Yunxiang Bridge that is the edge of the Westlake, the surrounding commercial facilities sound, in77, Yintai Department Store, Xiebai New World Mansion, etc., the convenience of the location of the trip to Hangzhou to make it even more exciting! We believe that the excellent service can give you a better chance to travel to Hangzhou. We believe that excellent service can bring guests a home away from home, depending on the offer of warm and thoughtful and efficient service, just hope that you can feel the joy in every moment of your stay. Cleanliness and hygiene is to ensure the comfort of the guests is the basis of the InterContinental Hotels Group's world-renowned standards of hygiene and cleanliness of guest rooms, so that you can rest assured that the hotel. Welcome to your next visit at any time, I wish you a happy life!Sincerely,IHG Social Listening Team.
AriaSachou
Family Featured Room
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 17, 2024
This hotel is located next to Chengzhan Metro Station which is very convenient for us to travel around. The buffet breakfast is very nice. It has variety of choices. The room itself is quite spacious, clean and comfortable. All the staff especially Alan & Zero helped us a lot during our stay. Will definitely come back here again in the future. ❤️
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing us among thousands of hotels, warm and efficient service is the most basic requirements of each and every one of our hotel staff, and we are honored to be able to bring you a sense of home-like cordiality! The interior design of our rooms is exquisite, equipped with high-quality bedding, toiletries and spacious space, aiming to create a comfortable and cozy accommodation experience for our guests. We are also very happy that you will stay with us again, we will maintain the service and quality that we deserve, and we look forward to your return, wishing you all the best in your endeavors. Sincerely,IHG Social Listening Team.
milkcow
Bilik Queen Superior
Menginap pada Nov 2024
Bisnes
17 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 26, 2024
Amazing quality for value! Location is very convenient, just across Hangzhou train station.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Hello! We are honored to bring you a pleasant stay. The hotel is opposite to the railway station, next to the subway line 1 and 5, there are many bus lines in front of the door, many famous attractions in the surrounding area, where you can feel the bustle of the city, but also experience a long-lost tranquility. We look forward to bringing you more wonderful memories and wish you a happy life!Sincerely,IHG Social Listening Team.
Room was true to picture. However there were hints of cigarette smell all over the hotel, sometimes even in our room when it was supposedly a smoke free property…
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, very lucky to be able to meet with you in our hotel, the hotel to fashionable and environmentally friendly decoration style, to create neat and warm rooms, simple but not lose the exquisite lobby, flexible and versatile intellectual space, self-service laundry loft, recreation and fitness room, as well as a free parking lot, perfect supporting to create a comfortable, convenient and reliable environment to stay. We attach great importance to your feedback about the smoke smell, and will check and improve it as soon as possible. We are sorry for the inconvenience caused to you, and the hotel still has room to continue to improve, and we will redouble our efforts in the future, and sincerely invite you to stay with us again. We sincerely invite you to stay with us again. Sincerely,IHG Social Listening Team.
Pengguna Tetamu
Bilik Superior 2-katil
Menginap pada Nov 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 5, 2024
Room is clean enough,.service excellent,...location is good...convenience go anywhere especially west lake area...
Terjemah
Jawapan daripada Pihak Penginapan: Hello dear guest, thank you for giving the hotel a favorable review in all aspects. We are located next to Qinwang Palace Scenic Area, about 2 minutes walk to Qinwang Palace, about 5 minutes walk to Dream Valley (Gate 2), adjacent to Ming and Qing Dynasty Palace Garden, Qingming Shanghe Tu, Guangzhou Street Hong Kong Street, so as to make guests' traveling more convenient. We are committed to providing you with a safe and reliable environment, warm and comfortable rooms, clean and fresh sanitation, full of enthusiasm and service, so that you can still feel at home in the distant journey. We look forward to meeting you again and wish you a pleasant journey!Sincerely,IHG Social Listening Team.
Friendly staffs at the hotel. Location of hotel is directly opposite hangzhou train station which is super convenient. One con for the hotel is that there is no drop off point. Didi driver will stop at the road side.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests, Thank you for staying at Holiday Inn Express Hangzhou West Lake East. With its friendly attitude and professional service, our little friends try their best to meet the needs of every guest. Let you feel at home in your long journey, cozy, comfortable and at ease. We are located in West Lake Avenue No. 2, close to Hangzhou Railway Station, Line 1 and Line 5 City Station Metro Exit A3, the airport bus stop, take the subway line 1 after two stops to reach the Longxiang Bridge, that is, the West Lake side of the problem of your feedback on the drop-off point, we have also received, the relevant departments will also actively improve, warmly welcome you to stay again, I wish you a successful journey!Sincerely,IHG Social Listening Team.
Raymond TCY
Bilik Queen Superior
Menginap pada Sep 2024
Solo
95 ulasan
5.0/5
Luar Biasa
Disiarkan pada Sep 21, 2024
This lovely hotel located near Hangzhou Railway station. Breakfast start at 0630 at 26th floor, and you can have a nice view around. They provide all the necessary amenities that you needed.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing to stay, we are very honored to be able to bring you a period of satisfactory living experience! The hotel is located in the central area of Shangcheng District, Hangzhou, whether it is a business trip or travel to play, are very convenient, from the subway line 1 station is about 70 meters away, the hotel is more on the tip of the tongue of the Smart Breakfast, a brand new upgrade of the breakfast experience so that the taste buds were awakened. Here, we hope that every intention can make you harvest a wonderful journey. Welcome to stay again, wish you a happy life!Sincerely,IHG Social Listening Team.
FlyingNoodles
Bilik Queen Superior
Menginap pada Sep 2024
Keluarga
18 ulasan
4.7/5
Menakjubkan
Disiarkan pada Sep 4, 2024
I recently stayed at the Holiday Inn Express West Lake East Hangzhou and had a great experience. The hotel is in a perfect spot, right next to a metro station, making it super easy to get around. It's also close to beautiful spots like West Lake and Lingyin Temple, which are just a short trip away.
The rooms are really spacious, bed size are bigger than usual. Plus, they're super comfy, making it a great place to relax after a day of exploring. Overall, it's a fantastic place to stay if you're visiting Hangzhou.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for visiting Holiday Inn Express Hangzhou West Lake East. Adjacent to Hangzhou Railway Station, the Holiday Inn Express Hangzhou Westlake East is strategically located within walking distance of the West Lake Scenic Spot, Hefang Street, South Song Dynasty Street, Wushan Square and many other tourist attractions, and is conveniently located at the intersection of Metro Lines 1 and 5, as well as a wide range of transportation options. The hotel is well-equipped with both hard and soft facilities. The guest rooms are equipped with thoughtful beds, intelligently designed shower systems, smart electronic devices, and full-coverage high-speed Internet, which are just right to meet the needs of simple, efficient, comfortable and worry-free stay. We sincerely look forward to seeing you again and wish you a bright future!Sincerely,IHG Social Listening Team.
Minttty7
Bilik Superior 2-katil
Menginap pada Nov 2024
Melancong bersama rakan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 6, 2024
Good service clean room
Will come back again
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, welcome to Holiday Inn Express Hangzhou Westlake East. Our partners offer sincere smiles, warm and efficient service, so that you can feel at home the first time you step into the lobby. In terms of hygiene, we take every cleaning seriously, daily small cleaning, from the lobby to every piece of fabric in the guest room; regular large cleaning is included in every corner of the hotel, bringing you a clean, comfortable and safe accommodation environment. We look forward to meeting you again and wish you a happy life and all the best!Sincerely,IHG Social Listening Team.
Pengguna Tanpa Nama
Bilik Queen Superior
Menginap pada Jul 2024
Keluarga
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada Jul 22, 2024
We had a good stay as a family. The location is very convenient next to the metro and walking distance from 五柳巷历史街区 and 紫阳山. The staff is very friendly and helpful and the room was big. We would stay again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, we are honored to be able to bring you a wonderful travel memories! We are located in the center of Shangcheng District, providing free parking, close to the railway station, bus station, subway line 1 and 5, Sijiqing. About 2 kilometers away from the West Lake Scenic Spot, adjacent to the Qinghe Square, Wushan Square or Hangzhou Clothing City, convenient travel conditions is the best accommodation for your trip to Hangzhou. When you are out of town, it is our duty to provide you with attentive service, we hope to let you experience the warmth of home, so that even if you are in a foreign land, you can feel the warmth of home. We look forward to the opportunity to serve you again, and wish you all the best!Sincerely,IHG Social Listening Team.
Kate08
Bilik Queen Superior
Menginap pada Jul 2024
Melancong bersama rakan
7 ulasan
4.5/5
Hebat
Disiarkan pada Jul 21, 2024
This is the second time I decided to stay at Holiday Inn Express Hangzhou Westlake. The location is amazing, and so is the tour. I decided to buy a half-day tour (4 hours). The price is reasonable, and the driver is amazing. He took us to visit the top tourist destinations and also took us to a good restaurant that was delicious and not expensive at all.
There was a staff member at the front desk named Sam. He is amazing. Throughout our 3 days and 2 nights stay, he helped us a lot and also guided us on our visits. While staying at the hotel, he was one of the staff members who could speak English. I would say that I received excellent service from him, and all of my friends loved him very much. You have such a great asset in him.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for staying at Holiday Inn Express Hangzhou Westlake East, we are located in Westlake Avenue No. 2, close to Hangzhou Railway Station, Line 1 and Line 5 City Station Metro Exit A3, the airport bus stop, take the subway line 1 after two stops to reach the Yunxiang Bridge that is the edge of the Westlake, the surrounding commercial facilities sound, in77, Yintai Department Store, Xiebai New World Mansion, etc., the convenience of the location of the trip to Hangzhou to make it even more exciting! The convenient location makes the trip to Hangzhou more wonderful. Our partners service efficient and professional, work to maintain a high degree of sensitivity, always do to the needs of the guests as a service-oriented, think what you think, anxious you anxious, will not "let you waste your valuable time in endless waiting", with the most enthusiastic reception, the most efficient business capacity to help you quickly to the room to rest and recuperate. We sincerely look forward to your stay again, and wish you a happy life and happiness!Sincerely,IHG Social Listening Team.
peipei
Bilik Queen Superior
Menginap pada Oct 2024
Keluarga
5 ulasan
4.2/5
Sangat Baik
Disiarkan pada Oct 23, 2024
Overall is good, near to metro
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, we are very happy to welcome you to our hotel. The hotel's unique location is highly praised by our guests, the hotel is located at No.2 West Lake Avenue, close to Hangzhou Railway Station, Exit A3 of Line 1 and Line 5 City Station Metro, airport bus stop, and the surrounding commercial facilities as well as sound amenities, which is very convenient for daily needs. Our hotel has high-end simple decoration design, humanized facilities, fresh and clean rooms, spacious and airy restaurant, also equipped with 24-hour self-service laundry loft, free Chinese and Western buffet breakfast and other add-on services, welcome to come back next time. We wish you a pleasant journey!Sincerely,IHG Social Listening Team.
Pengguna Tetamu
Bilik Superior 2-katil
Menginap pada Dec 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada Dec 13, 2024
Excellent services. Hotel staff is especially helpful and friendly. Special compliment to Mr 乐乐 and team for going the extra miles to make our stay like home. Thanks!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for taking the time to write a review for us. In terms of service, we listen to our guests with all our heart, “what you care about most is what we care about” is always running through the whole process of service, and we offer our guests attentive and thoughtful, fast and efficient service. Simple and cozy hotel, no unnecessary cumbersome experience, for your rest, relaxation or a little work, thank you for your affirmation and recognition of Lele, sincerely look forward to your visit again, wish you a happy family! Sincerely,IHG Social Listening Team.
Christinelim
Bilik Superior 2-katil
Menginap pada Dec 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada Dec 19, 2024
Room was comfortable for family of 4. Location was good. Helpful front counter Joey was considerate & thoughtful.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing us as your rest place for this trip. To welcome every guest with a smile and provide warm, professional service is our responsibility, we do our best to create comfortable conditions for guests to stay, your satisfaction is our best affirmation and encouragement! The hotel is located on the east side of West Lake, adjacent to Hangzhou Railway Station, with an excellent location, West Lake Scenic Area, Hefang Street, South Song Dynasty Royal Street, Wushan Square and many other tourist attractions all over the surrounding area, which can be reached easily on foot. the convenience of the double metro interchange of Line 1 and Line 5 and the choice of a variety of transportation options can also take you to travel with ease. We look forward to welcoming you again and wish you all the best.Sincerely,IHG Social Listening Team.